Good location, the staff was very friendly, and service was excellent. The rooms are good size and hotel had a nice pool

Good location, the staff was very friendly, and service was excellent. The rooms are good size and hotel had a nice pool

The hotel was modern which meant the rooms were compact, particularly the bathrooms. It's starting to feel a little dated, but is okay. Staff were very friendly, but this is Indonesia so you'd expect nothing less

The hotel was modern which meant the rooms were compact, particularly the bathrooms. It's starting to feel a little dated, but is okay. Staff were very friendly, but this is Indonesia so you'd expect nothing less

Had a great stay in this hotel. The staff are very knowledgeable and helpful. The room was modern and spacious. My favourite part was breakfast where chefs, Pak Mulus and Pak Adhi made a number of custom made local dishes for me to try on top of the buffet which was available to all. The dishes were delicious.

Had a great stay in this hotel. The staff are very knowledgeable and helpful. The room was modern and spacious. My favourite part was breakfast where chefs, Pak Mulus and Pak Adhi made a number of custom made local dishes for me to try on top of the buffet which was available to all. The dishes were delicious.

I stayed for 3 nights on business trip and I can easily said that they have fulfilled my needs during my stay - fast internet connection, fast in room dining service. Plenty of breakfast choices and good coffee make my morning great. I would recommend this hotel for those who wants to visit Bandung. I will definitely come back here for my next visit.

I stayed for 3 nights on business trip and I can easily said that they have fulfilled my needs during my stay - fast internet connection, fast in room dining service. Plenty of breakfast choices and good coffee make my morning great. I would recommend this hotel for those who wants to visit Bandung. I will definitely come back here for my next visit.

Nice. Clean

Nice. Clean

Close to city n convenient

Close to city n convenient

The staff at every level were fabulous! The Assistant Food and Beverage Manager and Rudy in the restaurant were excellent and made a difference to our stay there m! We will definitely recommend this hotel

The staff at every level were fabulous! The Assistant Food and Beverage Manager and Rudy in the restaurant were excellent and made a difference to our stay there m! We will definitely recommend this hotel

Everything Average

Everything Average

It would have been better if there were no ants in the room.

It would have been better if there were no ants in the room.

Amazing

Amazing

The hotel is near central Bandung, so it is easy to travel using gojek or grab services. Also for walking, the sidewalk is pretty nicely done, not broken as other places in bandung

The hotel is near central Bandung, so it is easy to travel using gojek or grab services. Also for walking, the sidewalk is pretty nicely done, not broken as other places in bandung

This is the worst experience ever stay at 4/5 stars hotel! We stayed here for 2 nights ( 2 room ) with my family. Feeling uncomfortable and not enjoyable! We were so tired and we wanted to take a good rest before shower. I found out that the tiles in the shower box were terribly disgusting. Also the drain looks terrible!!!! Both room are the same disgusting especially the bathroom! I don’t think the cleaner really do their job. Gosh! Even beside the sink were dirty from the previous tenant before me. I reported to the concierge and show them the pictures I took. They were surprised and offers me another room. I checked 2 room before I move in, I found out the cleanness of the bathroom were the same as before. I complained again to the Assistant Manager name xxx (forgot her name) and she then offered me another room and I think is ok until I moved in. I found out the floor was dusty, I wasn’t notice at the first place until my shirt felt on the floor! Beside the sink were dirty. The lamp were dusty! The bathroom wise were clean then the 4 rooms I have seen! For the service was excellent. The bathroom need to be renew if you still want to get it runs. And of course the cleanness of the entire room especially the bathroom! I also attach some pictures of the bathroom and other part of the room!

This is the worst experience ever stay at 4/5 stars hotel! We stayed here for 2 nights ( 2 room ) with my family. Feeling uncomfortable and not enjoyable! We were so tired and we wanted to take a good rest before shower. I found out that the tiles in the shower box were terribly disgusting. Also the drain looks terrible!!!! Both room are the same disgusting especially the bathroom! I don’t think the cleaner really do their job. Gosh! Even beside the sink were dirty from the previous tenant before me. I reported to the concierge and show them the pictures I took. They were surprised and offers me another room. I checked 2 room before I move in, I found out the cleanness of the bathroom were the same as before. I complained again to the Assistant Manager name xxx (forgot her name) and she then offered me another room and I think is ok until I moved in. I found out the floor was dusty, I wasn’t notice at the first place until my shirt felt on the floor! Beside the sink were dirty. The lamp were dusty! The bathroom wise were clean then the 4 rooms I have seen! For the service was excellent. The bathroom need to be renew if you still want to get it runs. And of course the cleanness of the entire room especially the bathroom! I also attach some pictures of the bathroom and other part of the room!

Score 9,2 is overrated. The room is small when consider the Courtyard Marriot name. But service by the staff is reflecting Courtyard Marriot class. When you visit this hotel, bring cabin size luggage. More than that, You have to take turn between opening the luggage or opening your bathroom door. Ironing board placement is odd and not fit the spot. The TV entertainment is not Smart TV nor HD quality, so unable to watch Netflix. The bathroom towel is aging and gray not balance with the luxury Kohler closet equipment.

Very nice hotel, good location and excellent staff. My family love the hotel and had very pleasant stay. Thank you very much Mba Oni at Reservation’s , Pak Agus from front desk and the rest of the team.

The staff were very pleasant and helpful. And Andita was excellent and kept checking on us to make sure we were fine.

The staff were very pleasant and helpful. And Andita was excellent and kept checking on us to make sure we were fine.

Polite staff and great breakfast spread. Receptionists and concierge were all very efficient and prompt in their actions.

Polite staff and great breakfast spread. Receptionists and concierge were all very efficient and prompt in their actions.

The room facilities and atmosphere are all good. In addition, the staff is very good

The room facilities and atmosphere are all good. In addition, the staff is very good