Check in was fine. Went in the pool. Almost half taken for one solo swimming lesson meaning no one could really swim, jacuzzi was warm at best not overly hot. Check out, well no one was there. Had to knock on the private door. Asked for my invoice to be printed. After 10mins of trying to sort the printer I gave up and left my email. It was sent pretty rapidly, I'll give them that.

Check in was fine. Went in the pool. Almost half taken for one solo swimming lesson meaning no one could really swim, jacuzzi was warm at best not overly hot. Check out, well no one was there. Had to knock on the private door. Asked for my invoice to be printed. After 10mins of trying to sort the printer I gave up and left my email. It was sent pretty rapidly, I'll give them that.

It was very relaxing and therapeutic thank you for having us & we shall come again.

It was very relaxing and therapeutic thank you for having us & we shall come again.

Hotel very dated and in need of an upgrade. Room was scruffy and grubby. In need of a deep clean. Staff were friendly and breakfast good.

Hotel very dated and in need of an upgrade. Room was scruffy and grubby. In need of a deep clean. Staff were friendly and breakfast good.

We came to Bristol. for a wedding and needed somewhere convenient to stay, and the DoubleTree Hilton was just that. The staff were extremely helpful and friendly, giving assistance with transport, directions, etc. The room was fine, however there was an unpleasant smell in the bathroom. Not sure if it was a plumbing issue or from the cleaning products they used. This was the only blight on the stay though.

We came to Bristol. for a wedding and needed somewhere convenient to stay, and the DoubleTree Hilton was just that. The staff were extremely helpful and friendly, giving assistance with transport, directions, etc. The room was fine, however there was an unpleasant smell in the bathroom. Not sure if it was a plumbing issue or from the cleaning products they used. This was the only blight on the stay though.

Was very enjoyable. The staff were all helpful and the facilities were well suited. The room was clean and tidy. Bed was very comfy

Was very enjoyable. The staff were all helpful and the facilities were well suited. The room was clean and tidy. Bed was very comfy

We received a very warm welcome. The check in process took quite a long time and we could not understand everything the staff member was saying or asking. But he was very friendly. The rooms were nice and spacious and comfortable. We will stay again.

We received a very warm welcome. The check in process took quite a long time and we could not understand everything the staff member was saying or asking. But he was very friendly. The rooms were nice and spacious and comfortable. We will stay again.

Very welcoming check in, excellent food and comfortable bed.

Very welcoming check in, excellent food and comfortable bed.

Overall good. The staff were concerned to make our stay comfortable.

Overall good. The staff were concerned to make our stay comfortable.

The bed was a bit old and made noises every time you moved. It took us 40 mins to check in. But the pool sauna etc was good.

The bed was a bit old and made noises every time you moved. It took us 40 mins to check in. But the pool sauna etc was good.

This is a difficult review to write because if you are the owner of a dog and are looking for somewhere to stay then it is perfect. However, as dogs are welcome in the communal areas and one urinated beside one of our party and it's owners made no attempt to clean it up it was quite off putting. The housekeeping was hit and miss; towels not replaced, the tea tray not replenished and sink not cleaned. The reason it has three stars is because the staff were really polite and helpful, the food in the restaurant was really good and the hotel is in a really good location

This is a difficult review to write because if you are the owner of a dog and are looking for somewhere to stay then it is perfect. However, as dogs are welcome in the communal areas and one urinated beside one of our party and it's owners made no attempt to clean it up it was quite off putting. The housekeeping was hit and miss; towels not replaced, the tea tray not replenished and sink not cleaned. The reason it has three stars is because the staff were really polite and helpful, the food in the restaurant was really good and the hotel is in a really good location

Terrible stay. Noisy and rowdy guests until 3 a.m. so virtually no sleep.

Overall a very pleasant stay. We stayed onion our way to Devon On my arrival back home a week later I had received a letter containing a parking fine for parking at the hotel overnight, and although this was rectified by a telephone call to the Hotel it was an inconvenience I could have done without.

Terrible stay. Noisy and rowdy guests until 3 a.m. so virtually no sleep.

Overall a very pleasant stay. We stayed onion our way to Devon On my arrival back home a week later I had received a letter containing a parking fine for parking at the hotel overnight, and although this was rectified by a telephone call to the Hotel it was an inconvenience I could have done without.

Great place for a stopover

Very good really liked it’s good food and facilities

Apart from an error with the invoice, a nice overnight stay was experienced. Good breakfast and a friendly waiter who was attentive. Thank you.

Nice enough hotel, swimming pool is too small and jacuzzi wasn’t working. Beds were comfy, breakfast wasn’t 4star (2-3) and the hallways make it feel like a hospital. We loved the cookies on arrival which were a nice touch.

Old hotel not really to standars of confort Doubletree even if Manager and staff were really friendly! Matress are really old. Bathroom too old also. Need a refurbishment.

Good clean hotel. Staff were professional and friendly. Only down side was £8 extra for parking!!

Good clean hotel. Staff were professional and friendly. Only down side was £8 extra for parking!!

Old hotel not really to standars of confort Doubletree even if Manager and staff were really friendly! Matress are really old. Bathroom too old also. Need a refurbishment.