Great location, friendly staff.

Great location, friendly staff.

Good value for price point

Good value for price point

Hotel is convenient to UC Berkeley as well as the Bart station. The area is fine, close to ok restaurants and stores on Telegraph Rd, however like most of the Bay area, is full of homeless people. Major concern is how noisy the refrigerator that makes high winey sounds and the windows of the hotel do not block out much of the street noise. The climate control uses a plastic key card which doesn't stay in place. I had to get service on my room to replace the card with a thicker one. Why does it need a card to begin with? The hotel restaurant is good and the decor of the lobby is nice.

Hotel is convenient to UC Berkeley as well as the Bart station. The area is fine, close to ok restaurants and stores on Telegraph Rd, however like most of the Bay area, is full of homeless people. Major concern is how noisy the refrigerator that makes high winey sounds and the windows of the hotel do not block out much of the street noise. The climate control uses a plastic key card which doesn't stay in place. I had to get service on my room to replace the card with a thicker one. Why does it need a card to begin with? The hotel restaurant is good and the decor of the lobby is nice.

Great location, clean hotel, friendly staff

Great location, clean hotel, friendly staff

I notified the front desk about the AC not working several times and was never fix. Employees cleaning the ladies room in the lobby neglected to tell my girlfriend there was bleach on the floor and her new pants were damaged. Not a good experience, will never stay there again nor would I recommend it..

I notified the front desk about the AC not working several times and was never fix. Employees cleaning the ladies room in the lobby neglected to tell my girlfriend there was bleach on the floor and her new pants were damaged. Not a good experience, will never stay there again nor would I recommend it..

Dirty furniture in room. Slow service at bar. Convenient location.

Dirty furniture in room. Slow service at bar. Convenient location.

The in-house restaurant seems currently quite disorganized. Customers witness difficult conversations between staff, basic items are missing (orange juice, sparkling water) while there are several supermarkets nearby. The check-in staff seems to be overwhelmed and to have other urgent matters to attend to than to welcome incoming guests.

The in-house restaurant seems currently quite disorganized. Customers witness difficult conversations between staff, basic items are missing (orange juice, sparkling water) while there are several supermarkets nearby. The check-in staff seems to be overwhelmed and to have other urgent matters to attend to than to welcome incoming guests.

Enjoyed my stay and would stay there again.

AC didn’t work, had to get a new key card every time we entered room as the card reader didn’t work. Lightbulbs out in bathroom, fridge made a loud noise all night…. Etc etc

Enjoyed my stay and would stay there again.

AC didn’t work, had to get a new key card every time we entered room as the card reader didn’t work. Lightbulbs out in bathroom, fridge made a loud noise all night…. Etc etc

Was assigned a smaller room than most (253), had an odd smell possibly because off the age of the building but was in a great spot for food and basic shopping needs. Also found a used contact lens on my bathroom floor on my last night sadly.

I regret not staying at any of the three other hotels I was looking at in the area. Disappointed. Don’t waste time on valet parking. Room was okay, bed was fine, no counter space in bathroom, several outlets didn’t work (and didn’t notice until electronics died). Make sure to turn the refrigerator on (that was user error LOL). Our room was the furthest from the elevator- a city block. Toilet issue on floor above = water dripping on us from the ceiling as we walked through the hallway taking trips to the car. The guy cleaning it told us it was okay, the water was clean (after I told him it dripped on my sister’s head). He was nice about it and it wasn’t his fault. A pretty solid walk to and from the Greek. I’d recommend ubering instead - at least on the way there unless you want to be sweaty and lose your buzz before the show. No one seemed super happy to be there or eager to help at the front desk.

I regret not staying at any of the three other hotels I was looking at in the area. Disappointed. Don’t waste time on valet parking. Room was okay, bed was fine, no counter space in bathroom, several outlets didn’t work (and didn’t notice until electronics died). Make sure to turn the refrigerator on (that was user error LOL). Our room was the furthest from the elevator- a city block. Toilet issue on floor above = water dripping on us from the ceiling as we walked through the hallway taking trips to the car. The guy cleaning it told us it was okay, the water was clean (after I told him it dripped on my sister’s head). He was nice about it and it wasn’t his fault. A pretty solid walk to and from the Greek. I’d recommend ubering instead - at least on the way there unless you want to be sweaty and lose your buzz before the show. No one seemed super happy to be there or eager to help at the front desk.

Was assigned a smaller room than most (253), had an odd smell possibly because off the age of the building but was in a great spot for food and basic shopping needs. Also found a used contact lens on my bathroom floor on my last night sadly.

Great location

The hotel staff was nice, the location was incredible, but my car window was broken despite being valetted with the hotel with little to no compensation from the hotel. I would stay here again but be skeptical of leaving my car in their garage and under their supervision.

Beautiful and clean hotel. Friendly and helpful staff. Nice rooms.

Beautiful and clean hotel. Friendly and helpful staff. Nice rooms.

Excellent place to drop off your kids at the college and stay for a night or two very clean and convenient.

Excellent place to drop off your kids at the college and stay for a night or two very clean and convenient.

The hotel staff was nice, the location was incredible, but my car window was broken despite being valetted with the hotel with little to no compensation from the hotel. I would stay here again but be skeptical of leaving my car in their garage and under their supervision.

hated it

Booked the Shattuck suite and it was located across the gym, can hear loud noise of door opening and close, also a constant jackhammering noise and something resembling a washing machine noise. Pretty disappointed for the high price paid for the suite.

Booked the Shattuck suite and it was located across the gym, can hear loud noise of door opening and close, also a constant jackhammering noise and something resembling a washing machine noise. Pretty disappointed for the high price paid for the suite.