I checked all the boxes on your site but received none of them. You try getting a 96 year old woman in that bathroom or on that toilet.

I checked all the boxes on your site but received none of them. You try getting a 96 year old woman in that bathroom or on that toilet.

Hotel was decent but definitely needs some TLC. Sauna did not work. Spa smelled pretty bad and was not working one of the days. Pool was not kept up. Friendly staff.

Hotel was decent but definitely needs some TLC. Sauna did not work. Spa smelled pretty bad and was not working one of the days. Pool was not kept up. Friendly staff.

It was a nice stay. The room could use some updates, but was clean and quite comfortable. The front desk person was exceptionally friendly! Will stay here again next year, it's much better than other properties in Mackinaw City, and quite reasonably priced for the accommodations.

It was a nice stay. The room could use some updates, but was clean and quite comfortable. The front desk person was exceptionally friendly! Will stay here again next year, it's much better than other properties in Mackinaw City, and quite reasonably priced for the accommodations.

The front desk staff is commendable, honest and friendly. Unfortunately the property is not updated. Carpet looks dirty.

The front desk staff is commendable, honest and friendly. Unfortunately the property is not updated. Carpet looks dirty.

We had a wonderful time

Room was great and better than expected.

Nail strip exposed going into bathroom, electrical cover off outlet on hall, light cover in stairwell off exposing wiring, none of the exterior doors were locked. Mold looking substances on windows in pool area.

The staff was wonderful! Room was great however it did need some maintenance on doors that wouldn’t shut and carpet cleaning. The website said it had continental breakfast and slot machines which neither were found and no information was given by staff or anything in the room. We were traveling with 3 children under 4 and the breakfast would have been much better than having to take them out to eat. I’m glad I wasn’t paying the weekend rates.

Room door barely closed, could not lock properly. Bathroom door scrapped against the floor, 4th floor windows did not latch together, very noisy, room smelled of chlorine since it was above the water playpark. No breakfast service and no room service the 4 days i was there.

Great service and comfy beds

The chairs in the room had holes in them, and there was a dank,musty smell in the room.

Affordable family fun

Affordable family fun

We stayed in a Lakeview room, which was clean, thanks to the housekeeper. The The waterpark and the pool were good, and they are fun for little kids, but they may have to make some safety improvements. For the dollar value, I would say it is worth it.

We stayed in a Lakeview room, which was clean, thanks to the housekeeper. The The waterpark and the pool were good, and they are fun for little kids, but they may have to make some safety improvements. For the dollar value, I would say it is worth it.

Spent a whole week here for my vacation with my husband and two kiddos, we didn’t have a single issue. Room was super clean, staff was friendly. i enjoyed my stay and we’ll definitely be back.

Spent a whole week here for my vacation with my husband and two kiddos, we didn’t have a single issue. Room was super clean, staff was friendly. i enjoyed my stay and we’ll definitely be back.

This place is quite run down but the price reflects that.

This place is quite run down but the price reflects that.

The front desk person when we checked in was no accommodating, we got there @ 4:30 & our room wasn’t ready she told us to come back at five. We came back at 5:30 still wasn’t done. We had a couple of very little kids that needed to rest. My daughter talked with her finally she got in around 6 but she said we’d have to move rooms the next day. I asked to talk to a manager later on because we had several little kids moving would be a pain. The manager the next day said we could stay in that room. I was pleased with that.! 👍 Other than that, the property was nice. We had a good time.

The front desk person when we checked in was no accommodating, we got there @ 4:30 & our room wasn’t ready she told us to come back at five. We came back at 5:30 still wasn’t done. We had a couple of very little kids that needed to rest. My daughter talked with her finally she got in around 6 but she said we’d have to move rooms the next day. I asked to talk to a manager later on because we had several little kids moving would be a pain. The manager the next day said we could stay in that room. I was pleased with that.! 👍 Other than that, the property was nice. We had a good time.

My family stayed at the Crown Choice for 2 days for our 25th wedding anniversary and it was a first time for our children now young adults to Visit Mackinaw Island, It overall was a good investment, while it does need some up dating it was clean and the staff offset the small inconveniences by leaps and bounds-Extremely Friendly and very curious, they displayed openly they truly cared that you enjoyed your visit. I “Will” visit again and I will stay at the Crown Choice our next time and probably many times in the future, there is no such thing as perfection when staying away from home, personally being a business owner I can say it offered everything we needed, Thanks to the Staff of the Crown Choice. Respectfully The Richardson from Bay City Mi

My family stayed at the Crown Choice for 2 days for our 25th wedding anniversary and it was a first time for our children now young adults to Visit Mackinaw Island, It overall was a good investment, while it does need some up dating it was clean and the staff offset the small inconveniences by leaps and bounds-Extremely Friendly and very curious, they displayed openly they truly cared that you enjoyed your visit. I “Will” visit again and I will stay at the Crown Choice our next time and probably many times in the future, there is no such thing as perfection when staying away from home, personally being a business owner I can say it offered everything we needed, Thanks to the Staff of the Crown Choice. Respectfully The Richardson from Bay City Mi

This was an amazing place to stay with a large family !

This was an amazing place to stay with a large family !

The convenience in relation to the ferry was great! The water park was not over-crowded. The beds were firm and not comfortable but definitely not a deal breaker.

The convenience in relation to the ferry was great! The water park was not over-crowded. The beds were firm and not comfortable but definitely not a deal breaker.

We were in a suite and needed the pull out sofa, they didn’t have any pillows at all to offer us. The towels smelled bad, there was mold on the floor of the “waterpark”, and the ice machine was out of order.