Myself and 3 other friends made reservations months in advance for the LSU vs Alabama game. We all booked a 1 night stay, which was allowed at the time of the booking. The week before our reservation, my 2 friends had there reservations cancelled. After doing some research, the hotel owner claimed the hotel was over booked. However, you were able to rebook the rooms at a 2 night minimum and double the price per night! Numerous attempts were made to speak with the owner, but he never returned any of my calls. (the hotel manager was nice and stated this issue was beyond her control and provided me with the owners number) Luckily, I had booked with Hotels.com and they must have denied the owner from canceling my room. When we arrived at the hotel, they had over booked and only had 2 of our 3 rooms available. Shame on the owner of this hotel for his shady ways of business. I feel sorry for the workers that have to deal with upset customers because of his shady business practices. In addition, our room did look like the pictures, but there is a reason they are using colored lighting. Disgusting rooms and bathrooms. DO NOT STAY HERE!!!!!

Myself and 3 other friends made reservations months in advance for the LSU vs Alabama game. We all booked a 1 night stay, which was allowed at the time of the booking. The week before our reservation, my 2 friends had there reservations cancelled. After doing some research, the hotel owner claimed the hotel was over booked. However, you were able to rebook the rooms at a 2 night minimum and double the price per night! Numerous attempts were made to speak with the owner, but he never returned any of my calls. (the hotel manager was nice and stated this issue was beyond her control and provided me with the owners number) Luckily, I had booked with Hotels.com and they must have denied the owner from canceling my room. When we arrived at the hotel, they had over booked and only had 2 of our 3 rooms available. Shame on the owner of this hotel for his shady ways of business. I feel sorry for the workers that have to deal with upset customers because of his shady business practices. In addition, our room did look like the pictures, but there is a reason they are using colored lighting. Disgusting rooms and bathrooms. DO NOT STAY HERE!!!!!

Very convenient stay for LSU football game

Very convenient stay for LSU football game

I never was admitted in my room. The hotel was over booked, and had canceled my reservation. The money had already been paid. I am supposed to get that refund ??

I never was admitted in my room. The hotel was over booked, and had canceled my reservation. The money had already been paid. I am supposed to get that refund ??

Furnishings were nice. However, this was supposedly a handicap room, with wide bathroom doorway and one grab bar next to toilet. Another grab bar positioned behind the toilet (?). No grab bars in the bathtub/shower. Only two bath towels and two wash cloths provided, no hand towels. Tub, floor and other surfaces didn't appear to be clean. Electrical outlet at bathroom sink did not work. There was no coffee maker, no hair dryer, no ice bucket. I was told there was an ice machine in the office, but office was locked in the morning. No telephone with which to call office. Wifi was too weak to operate TV without continued buffering. Nobody cleaned or freshened the room during my four-night stay, no trash emptied. The ac was inadequate to cool the room at night. I visit Baton Rouge yearly and will not stay here again.

Furnishings were nice. However, this was supposedly a handicap room, with wide bathroom doorway and one grab bar next to toilet. Another grab bar positioned behind the toilet (?). No grab bars in the bathtub/shower. Only two bath towels and two wash cloths provided, no hand towels. Tub, floor and other surfaces didn't appear to be clean. Electrical outlet at bathroom sink did not work. There was no coffee maker, no hair dryer, no ice bucket. I was told there was an ice machine in the office, but office was locked in the morning. No telephone with which to call office. Wifi was too weak to operate TV without continued buffering. Nobody cleaned or freshened the room during my four-night stay, no trash emptied. The ac was inadequate to cool the room at night. I visit Baton Rouge yearly and will not stay here again.