The Hotel would be a ten with a better gym.

The Hotel would be a ten with a better gym.

Very good hotel, breakfast was pretty good with a good selection of food. The buffet area was small so could benefit from expansion or a rejigging. But overall I was more than happy each morning. Good restaurants next door and is also close to other local facilities a short walk away and 5 min Uber in central Cascais. All in all it's a good very good hotel, nice pool and overlooks the sea.

Very good hotel, breakfast was pretty good with a good selection of food. The buffet area was small so could benefit from expansion or a rejigging. But overall I was more than happy each morning. Good restaurants next door and is also close to other local facilities a short walk away and 5 min Uber in central Cascais. All in all it's a good very good hotel, nice pool and overlooks the sea.

Small rooms. Mini bar fridge did not keep drinks cold enough. Air conditioner didn’t work

Small rooms. Mini bar fridge did not keep drinks cold enough. Air conditioner didn’t work

A very comfortable place to stay in

A very comfortable place to stay in

Great place only a 10-15 minute walk from downtown Cascais.

Great place only a 10-15 minute walk from downtown Cascais.

Great view

Great view

Excellent

So close to all the sites!

So close to all the sites!

Terrible stay. We checked in to a Junior suite that we upgraded to and during check in, we were told breakfast was included. The room itself was nice but the beds are uncomfortable and the pillows are lumpy and hurt your neck. We woke in the morning to golf and when we walked into the breakfast, we were told it was not included. They made us stand at the front while they called different people to check and we were told we’d have to pay as it wasn’t included. We upgraded to a suite so to be told it wasn’t included was absolutely ridiculous. After golf, we went back to the hotel at 4pm and our room hadn’t been cleaned. We saw housekeeping in the hall and she said she’d get to it next so we went to the pool. There were dirty glasses all over the chairs, tables, food plates, and garbage all over the grounds. We ordered 2 iced coffees from the bar inside, bartender told us he would bring them to our pool chairs. About 45 minutes later, we still hadn’t received them despite seeing everyone else around the pool getting their drinks. I went inside and asked where they were and he apologized so I told him to cancel them and asked for 2 cups with ice so I could go up to my room to make iced coffee drinks myself. When we went back to the room, housekeeping left us only decaf coffee. I called the front desk and asked if we could have non-decaf pods and they told us they ran out of stock and that we’d have to call room service to PAY for coffee. Horrible “4 star” hotel.

Terrible stay. We checked in to a Junior suite that we upgraded to and during check in, we were told breakfast was included. The room itself was nice but the beds are uncomfortable and the pillows are lumpy and hurt your neck. We woke in the morning to golf and when we walked into the breakfast, we were told it was not included. They made us stand at the front while they called different people to check and we were told we’d have to pay as it wasn’t included. We upgraded to a suite so to be told it wasn’t included was absolutely ridiculous. After golf, we went back to the hotel at 4pm and our room hadn’t been cleaned. We saw housekeeping in the hall and she said she’d get to it next so we went to the pool. There were dirty glasses all over the chairs, tables, food plates, and garbage all over the grounds. We ordered 2 iced coffees from the bar inside, bartender told us he would bring them to our pool chairs. About 45 minutes later, we still hadn’t received them despite seeing everyone else around the pool getting their drinks. I went inside and asked where they were and he apologized so I told him to cancel them and asked for 2 cups with ice so I could go up to my room to make iced coffee drinks myself. When we went back to the room, housekeeping left us only decaf coffee. I called the front desk and asked if we could have non-decaf pods and they told us they ran out of stock and that we’d have to call room service to PAY for coffee. Horrible “4 star” hotel.

Poor reception and racist treatment. Room housekeeping not done since morning when return to room at 3pm. Call reception , operator many times no answer. Decided to go downstairs to enquire there whilst was speaking to another staff another staff abruptly say housekeeping is still 6pm rudely. And after that she just turned and totally ignore any conversation. Totally rude and was all smile with another client totally ignoring. Overall service across been poor

Poor reception and racist treatment. Room housekeeping not done since morning when return to room at 3pm. Call reception , operator many times no answer. Decided to go downstairs to enquire there whilst was speaking to another staff another staff abruptly say housekeeping is still 6pm rudely. And after that she just turned and totally ignore any conversation. Totally rude and was all smile with another client totally ignoring. Overall service across been poor

Staff is super friendly. Great view of the coast. 5 Euro Uber to center of Cascáis. There is a train there that can take you into Lisbon for 2,9 euros. Loved this part of my trip, and this hotel.

Staff is super friendly. Great view of the coast. 5 Euro Uber to center of Cascáis. There is a train there that can take you into Lisbon for 2,9 euros. Loved this part of my trip, and this hotel.

Far from center of town

Far from center of town

Such friendly and helpful staff. Great swimming pool.

Such friendly and helpful staff. Great swimming pool.

Well appointed rooms and friendly staff

Well appointed rooms and friendly staff

This hotel is in an excellent location for all places of interest in the area. The staff were extremely professional and helpful. It was my first visit to Lisbon and I wish I could have stayed longer.

This hotel is in an excellent location for all places of interest in the area. The staff were extremely professional and helpful. It was my first visit to Lisbon and I wish I could have stayed longer.

Amazing.

Amazing.

Absolutely loved staying here. Everyone we encountered was very nice and helpful. It is the perfect spot if you want to spend some time in Lisbon but don’t want to be around the hectic night life. The resort is super clean and parking is everywhere. The only thing is the smell of the air freshener they use on the hallways. It is very strong and really doesn’t smell good.