One of the nicest hotels we’ve stayed at in the past few years. This will be our go-to if we have another event to attend in Grand Rapids. Close to downtown, rooms are huge, shower had the best water pressure, free parking and free breakfast!

Wonderful

Wonderful

The hotel was nice enough but breakfast for the cost was less desirable

The hotel was nice enough but breakfast for the cost was less desirable

Parking lot is small. When we returned from dinner, we weren't able to park on the property, but had to park at the hotel next door. The common eating area was small too. There was not enough seating for the guests in the morning for breakfast. Clean up for tables should have been faster so that tables weren't left dirty and people could sit.

Parking lot is small. When we returned from dinner, we weren't able to park on the property, but had to park at the hotel next door. The common eating area was small too. There was not enough seating for the guests in the morning for breakfast. Clean up for tables should have been faster so that tables weren't left dirty and people could sit.

Staff was helpful

My husband, 2-year-old daughter, our dog, and I stayed two nights over a weekend in a king-bed suite. Our daughter slept great on the trundle bed that pulled out from the couch, and I highly recommend it for young children because no bedrails were needed. Air conditioning worked great. The fridge was a little run-down but worked, and the microwave and wet bar were fine. Plenty of storage areas in the room. Loved the TV options with all kinds of streaming services and even YouTube. The free breakfast was pretty standard but plentiful enough with a couple hot options that did change slightly from morning to morning along with the usual continental breakfast food. The pool was small but well-maintained. It was closed briefly for the pool ladder to be fixed after some kids were too rough on it, but it was fixed quickly and we got to take our daughter swimming both days. We also were able to get a late checkout for 2pm which was very helpful to allow our daughter to nap. The 24-hr mart was small but had some decent choices. There's a movie theater and tons of restaurants and stores nearby also.

My husband, 2-year-old daughter, our dog, and I stayed two nights over a weekend in a king-bed suite. Our daughter slept great on the trundle bed that pulled out from the couch, and I highly recommend it for young children because no bedrails were needed. Air conditioning worked great. The fridge was a little run-down but worked, and the microwave and wet bar were fine. Plenty of storage areas in the room. Loved the TV options with all kinds of streaming services and even YouTube. The free breakfast was pretty standard but plentiful enough with a couple hot options that did change slightly from morning to morning along with the usual continental breakfast food. The pool was small but well-maintained. It was closed briefly for the pool ladder to be fixed after some kids were too rough on it, but it was fixed quickly and we got to take our daughter swimming both days. We also were able to get a late checkout for 2pm which was very helpful to allow our daughter to nap. The 24-hr mart was small but had some decent choices. There's a movie theater and tons of restaurants and stores nearby also.

Staff was helpful

Don’t really understand why a fully handicap accessible room is on the 3rd floor, I cringe if I need to use the stairs as I am currently in a wheelchair. But other than that, very good overall

Don’t really understand why a fully handicap accessible room is on the 3rd floor, I cringe if I need to use the stairs as I am currently in a wheelchair. But other than that, very good overall

Nice pet friendly hotel.

Nice pet friendly hotel.

The hotel was great. The front desk personnel went over and above to help us out.

The hotel was great. The front desk personnel went over and above to help us out.

Front desk staff was wonderful! But room was dirty. Handprints all over mirrors and door in Shower. Sharp metal piece screwed down to bathroom floor. Actual wet rot hole in floor by cooling unit. Booked two beds, only got one. Just would not recommend nor stay here again.

Front desk staff was wonderful! But room was dirty. Handprints all over mirrors and door in Shower. Sharp metal piece screwed down to bathroom floor. Actual wet rot hole in floor by cooling unit. Booked two beds, only got one. Just would not recommend nor stay here again.

Check in was fast and smooth. Front desk was friendly. The room was quiet and cozy. Perfect for the 4 of us with the Trundle bed and room separation. Bathroom fan was a bit loud for nighttime, wish there was a separate switch for the fan/light. Bedding was cozy. We brought extra blankets for the girls and their own pillows to make it more comfortable. The pool was smaller, but we had a great time swimming and it wasn't crowded.

Check in was fast and smooth. Front desk was friendly. The room was quiet and cozy. Perfect for the 4 of us with the Trundle bed and room separation. Bathroom fan was a bit loud for nighttime, wish there was a separate switch for the fan/light. Bedding was cozy. We brought extra blankets for the girls and their own pillows to make it more comfortable. The pool was smaller, but we had a great time swimming and it wasn't crowded.

The room was clean and exactly as described. The TV was glitchy like it was having trouble connecting. The lobby smelled like the pool which was located in close proximity. Breakfast was great each day.

The room was clean and exactly as described. The TV was glitchy like it was having trouble connecting. The lobby smelled like the pool which was located in close proximity. Breakfast was great each day.

Been staying here for a while. Breakfast has been declining over the last several months. May start heading to one of the other hotels nearby due to this. But, the service of the front desk is always excellent.

Been staying here for a while. Breakfast has been declining over the last several months. May start heading to one of the other hotels nearby due to this. But, the service of the front desk is always excellent.

It's very nice

It's very nice

The room was very nice and clean. However I didn’t like that the tv wasn’t in front of beds

The room was very nice and clean. However I didn’t like that the tv wasn’t in front of beds

Room was clean, water pressure was good, and the staff was friendly. Will probably stay here again next time we’re in town.

Room was clean, water pressure was good, and the staff was friendly. Will probably stay here again next time we’re in town.

Nice, quiet, close to everything I needed for my trip. Very nice room, I wish I could have stayed the weekend and enjoyed the surrounding area, Grand Rapids, lake Michigan, Grand Haven....