Its a great place with great hospitality

Its a great place with great hospitality

Very old hotel , furniture in bad condition, everything is out dated, not good value for money, search for other new hotels better

Very old hotel , furniture in bad condition, everything is out dated, not good value for money, search for other new hotels better

Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!

Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!

My room was so comfortable and equiped for my business trip, with the coffe machine and water that I could concentrate in my job perfectly while preparing for my important meeting.

My room was so comfortable and equiped for my business trip, with the coffe machine and water that I could concentrate in my job perfectly while preparing for my important meeting.

The checked in and out was a bit slow. We arried 5 minutes before 3pm, yet the room was not ready until 3:45pm!! This was not a five star quality service!

The checked in and out was a bit slow. We arried 5 minutes before 3pm, yet the room was not ready until 3:45pm!! This was not a five star quality service!

We were given a smoking room when we booked a non-smoking room. When we questioned the hotel reception, they insisted that it is a non-smoking room when it obviously smells like one and the house keeping staffs told us it is in fact a smoking floor/room. The hotel management insisted that non-smoking room is not available otherwise until we requested for a refund and miraculously there is a non-smoking room available for us. Wasted a lot of our time to check in. Hotel room is clean but dated. Breakfast is average. Location is not very convenient from the airport train service. Stayed in 3 different hotels during our trip to Indonesia, unfortunately we have the worst experience at Ritz Carlton Mega Kuningan.

We were given a smoking room when we booked a non-smoking room. When we questioned the hotel reception, they insisted that it is a non-smoking room when it obviously smells like one and the house keeping staffs told us it is in fact a smoking floor/room. The hotel management insisted that non-smoking room is not available otherwise until we requested for a refund and miraculously there is a non-smoking room available for us. Wasted a lot of our time to check in. Hotel room is clean but dated. Breakfast is average. Location is not very convenient from the airport train service. Stayed in 3 different hotels during our trip to Indonesia, unfortunately we have the worst experience at Ritz Carlton Mega Kuningan.

My spouse and I traveled through Indonesia for three weeks to celebrate our honeymoon. During these three weeks we slept in different types of accommodations ranging from very basic to somewhat luxurious. For our final stop before flying back to Europe we wanted to stay in something nice to recharge. So we booked the Continental Room at the Ritz-Carlton during our final stop in Jakarta. We were already super excited to stay in this hotel, because my partner and I haven’t stayed in an hotel this luxurieus before. When we arrived we found out that they upgraded us, as a honeymoon present, to the Presidential suite. This room was unlike anything we have seen before; 400m3 of floor space, high ceilings, a private jacuzzi and two sitting areas. We never considered ourselves lucky, but at that moment we felt very lucky and fortunate. However the thing that made our stay truly memorable were the amazing people and staff we met. Everyone was so cheerfull, kind and warm. We met so many great people but we wanted to call out a few. Elvan, from reception, who showed us the suite, took nice photo’s for us and was such a kind soul. Ratu, from Restaurant Asia, who took the time to talk to us, to surprise us with small gifts and made us very comfortable when we were dining there. Dewri, from the Club Lounge, who made the best cocktails for us and showed true hospitality. Riske, also from the Club Lounge, who was just very hospitable, prepared a romantic dinner for us and made sure we didn

My spouse and I traveled through Indonesia for three weeks to celebrate our honeymoon. During these three weeks we slept in different types of accommodations ranging from very basic to somewhat luxurious. For our final stop before flying back to Europe we wanted to stay in something nice to recharge. So we booked the Continental Room at the Ritz-Carlton during our final stop in Jakarta. We were already super excited to stay in this hotel, because my partner and I haven’t stayed in an hotel this luxurieus before. When we arrived we found out that they upgraded us, as a honeymoon present, to the Presidential suite. This room was unlike anything we have seen before; 400m3 of floor space, high ceilings, a private jacuzzi and two sitting areas. We never considered ourselves lucky, but at that moment we felt very lucky and fortunate. However the thing that made our stay truly memorable were the amazing people and staff we met. Everyone was so cheerfull, kind and warm. We met so many great people but we wanted to call out a few. Elvan, from reception, who showed us the suite, took nice photo’s for us and was such a kind soul. Ratu, from Restaurant Asia, who took the time to talk to us, to surprise us with small gifts and made us very comfortable when we were dining there. Dewri, from the Club Lounge, who made the best cocktails for us and showed true hospitality. Riske, also from the Club Lounge, who was just very hospitable, prepared a romantic dinner for us and made sure we didn

Older hotel, a bit dated. Can do without the torns in the curtains.

Older hotel, a bit dated. Can do without the torns in the curtains.

Really nice views and every comfort you could want.

Really nice views and every comfort you could want.

great club lounge service but the swimming pool wasn't clean enough.

great club lounge service but the swimming pool wasn't clean enough.

I’d love to recommend others, such a nice and safe spot

I’d love to recommend others, such a nice and safe spot

The hotel is not quite new but still well maintained. Breakfast is OK but room to improve in terms of choice of selections.

The hotel is not quite new but still well maintained. Breakfast is OK but room to improve in terms of choice of selections.

When I searched for hotels that provided transportation to and from the airport on Expedia, this hotel was listed at the top. I booked it solely for that reason to make travel easier. However, they made us pay for transportation to and from the airport which was over $80. How ridiculous as the hotel was quite expensive to begin with. I am very frustrated and will never book with this hotel again.

When I searched for hotels that provided transportation to and from the airport on Expedia, this hotel was listed at the top. I booked it solely for that reason to make travel easier. However, they made us pay for transportation to and from the airport which was over $80. How ridiculous as the hotel was quite expensive to begin with. I am very frustrated and will never book with this hotel again.

beautifull

beautifull

Very nice hotell at a great location close to center of Jakarta. The service from staff is excellent and they are extremely helpful and polite. I stayed 4 nights with access to Club Lounge, all meals included. It was ok but not so much to choose from on the menu. Sometimes they did not even have a local Bintang left. One time they ran out of chicken and after talking to 3 people and 20 min later they managed to give me a sandwich. Room was nice and clean. Bed fantastic. Had some trouble setting temperature in the shower so sometimes it was too hot. On floor 5 they had the pool which was surprisingly the same depth all the way. Gym was good and they had a jogging track around the hotell building which was really nice. Food and drinks in the lobby cafe was over priced. All and all I might consider to come back.

Very nice hotell at a great location close to center of Jakarta. The service from staff is excellent and they are extremely helpful and polite. I stayed 4 nights with access to Club Lounge, all meals included. It was ok but not so much to choose from on the menu. Sometimes they did not even have a local Bintang left. One time they ran out of chicken and after talking to 3 people and 20 min later they managed to give me a sandwich. Room was nice and clean. Bed fantastic. Had some trouble setting temperature in the shower so sometimes it was too hot. On floor 5 they had the pool which was surprisingly the same depth all the way. Gym was good and they had a jogging track around the hotell building which was really nice. Food and drinks in the lobby cafe was over priced. All and all I might consider to come back.

Hotel is very nice and clean. Staff is so polite and helpful.

The hotel is good in good location, the problem is they put info in the lobby for brunch start at 10.30 but we we cam to have a brunch restaurant say that brunch start in 11.30 :( we were hungry and have to wait because of that :(