Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.

Great hotel. Big, comfortable room. Excellent service. And the complementary breakfast was delicious.

Nice property. Very clean and comfortable. Good security. Great location for medical services and close to best part of town.

Nice property. Very clean and comfortable. Good security. Great location for medical services and close to best part of town.

We didn’t have a hot shower the whole time we were there…

We didn’t have a hot shower the whole time we were there…

Very well kept. Excellent staff. The restaurant nearby has weekend music if you’re sensitive to noise.

Very well kept. Excellent staff. The restaurant nearby has weekend music if you’re sensitive to noise.

Nice property comfortable rooms. Lovely pillows but hard beds😊

Nice property comfortable rooms. Lovely pillows but hard beds😊

Pleasant and very helpful staff

Pleasant and very helpful staff

This is a beautiful property. We stayed here on our first night in Guatemala and 10 days later for our last night. The first room was adequate and had a non-chain hotel vibe. Very secure. Staff was helpful and forgiving of our minimal Spanish. The second room we stayed in upon returning to Guatemala City was awesome.

This is a beautiful property. We stayed here on our first night in Guatemala and 10 days later for our last night. The first room was adequate and had a non-chain hotel vibe. Very secure. Staff was helpful and forgiving of our minimal Spanish. The second room we stayed in upon returning to Guatemala City was awesome.

Conveniently located near airport in safe area. The staff was very attentive

Conveniently located near airport in safe area. The staff was very attentive

WiFi is a little weak but my stay here was good

WiFi is a little weak but my stay here was good

I stayed here because my dad was in the hospital at Centro Medico, and the hotel is an easy 1/2 km walk to the hospital (though I wouldn’t walk it at night-I used Uber to get back). There’s a lot to like about the hotel: super clean with comfortable rooms, and very quiet. So why not give it 5 stars? There is no easy way to prevent housekeeping from making up your room and changing the towels, and no Do Not Disturb sign. It’s a waste. Twice the housekeeper left my ground floor window wide open when I had left it closed.

I stayed here because my dad was in the hospital at Centro Medico, and the hotel is an easy 1/2 km walk to the hospital (though I wouldn’t walk it at night-I used Uber to get back). There’s a lot to like about the hotel: super clean with comfortable rooms, and very quiet. So why not give it 5 stars? There is no easy way to prevent housekeeping from making up your room and changing the towels, and no Do Not Disturb sign. It’s a waste. Twice the housekeeper left my ground floor window wide open when I had left it closed.

One of the cleanest hotels in Latin America. Great breakfast. If youre looking for a boutique stay not provided by absent investors or large foriegn chain, then Hotel Ciudad Vieja is your best option.

One of the cleanest hotels in Latin America. Great breakfast. If youre looking for a boutique stay not provided by absent investors or large foriegn chain, then Hotel Ciudad Vieja is your best option.

This hotel is in a very quiet and safe area, and is overall very clean and convenient. The rooms are simple but the interior has a nice garden feel.

Nice hotel with clean rooms and a good breakfast in a quiet and safe part of Guat city. Always a “go-to” choice.

Nice hotel with clean rooms and a good breakfast in a quiet and safe part of Guat city. Always a “go-to” choice.

Beautiful

Beautiful

pretty basic room. Terrible restroom, very bad internet, very poor and basic breakfast.

pretty basic room. Terrible restroom, very bad internet, very poor and basic breakfast.

Love the setting of this hotel with all the plants everywhere- an oasis in a big city.

Love the setting of this hotel with all the plants everywhere- an oasis in a big city.

This is a truly Guatemalan hotel, everything is built around a courtyard garden. The rooms are good sized, the beds are comfortable, everything is clean, the staff is always helpful.