Room was nice but the staff was amazing!!!! Great group of people!

Monica and all the staff were amazing!!! Would definitely recommend this hotel! Awesome stay!!!

Monica and all the staff were amazing!!! Would definitely recommend this hotel! Awesome stay!!!

The room was exactly what was pictured and the staff were super friendly. Would highly recommend and will be returning!

My overall stay at the Hyatt House was okay. The only complaints I have is the cleanliness of the hotel room. There were a few spots on the linen. Also, the shower matt was very dirty I had to clean it myself.

My overall stay at the Hyatt House was okay. The only complaints I have is the cleanliness of the hotel room. There were a few spots on the linen. Also, the shower matt was very dirty I had to clean it myself.

The rooms are spacious. What made our stay the best was the staff. Every employee we made contact with greeted us with a smile and seemed happy to help us. It was lovely.

We enjoyed our stay and had daily house keeping. The only negative would be that there was no one at the front desk for check out. Overall, we would stay here again.

Fold out couch bed was horrible! Mattress was super thin - you could feel the fold out platform. No bedding provided. Had to call front desk multiple times.

Fold out couch bed was horrible! Mattress was super thin - you could feel the fold out platform. No bedding provided. Had to call front desk multiple times.

Breakfast was okay, nice that they offered. However, Ant was in our bed. Lots of people hanging out in lobby area.

Breakfast was okay, nice that they offered. However, Ant was in our bed. Lots of people hanging out in lobby area.

Very comfortable, clean room and a convenient location for our stay.

Very comfortable, clean room and a convenient location for our stay.

Overall a fine stay

Overall a fine stay

Hotel had system problems and I was told my payment did not process. The payment did in fact process and also posted for a higher amount than. Spoke with management the day of check out, gave her my card information and also a screenshot showing the amount cleared my credit card. Was told they would correct the error, ensured they would research and make sure the amount I was quoted would be all I was charged. She specifically said she was not going to charge my card again and confirmed the amount I should have been billed, which was approximately $150 less. Instead of correcting, the problem, I now have two different transactions posted to my credit card. No credit/correction was issued. I told the lady at the front desk I had concerns about them over billing me because she claimed they couldn’t see where the transaction posted in their system despite the screenshot I provided indicating otherwise.

Hotel had system problems and I was told my payment did not process. The payment did in fact process and also posted for a higher amount than. Spoke with management the day of check out, gave her my card information and also a screenshot showing the amount cleared my credit card. Was told they would correct the error, ensured they would research and make sure the amount I was quoted would be all I was charged. She specifically said she was not going to charge my card again and confirmed the amount I should have been billed, which was approximately $150 less. Instead of correcting, the problem, I now have two different transactions posted to my credit card. No credit/correction was issued. I told the lady at the front desk I had concerns about them over billing me because she claimed they couldn’t see where the transaction posted in their system despite the screenshot I provided indicating otherwise.

The room was perfect and comfortable I needed a room with a kitchen to cook my meals. It was extremely comforrable

The room was perfect and comfortable I needed a room with a kitchen to cook my meals. It was extremely comforrable

Excellent

Excellent

I always have a great experience at this hotel. It is quiet and the room is spacious and comfortable. There are no dining options in the immediate area but UberEats has always worked great for me here.

Beautiful property with a great breakfast!

Beautiful property with a great breakfast!

I lot of research went into finding one of the best hotels in the area. After reading all of the reviews and comparing them to other hotels, we chose Hyatt House Chicago/Oakbrook and was very pleased. The location is very close to the mall, movie theater, restaurants, & other attractions. The accommodations met all our needs including spacious rooms, comfortable beds, full kitchen, and heated pool. We would definitely recommend this hotel and would return again!

We were extremely happy with our stay! The staff was friendly and very helpful. The hotel was clean and the rooms were much larger than expected. The bathroom was large and the shower was as well with good water pressure. The extra counter outside of the bathroom was a nice touch to be able to apply make up without having to wait for the steamy bathroom to clear. The complimentary breakfast was fabulous with many options including made to order omelets. My 2 teenage sons had plenty to eat and then some for the day. We could not have been happier to stay at the Hyatt.

We were extremely happy with our stay! The staff was friendly and very helpful. The hotel was clean and the rooms were much larger than expected. The bathroom was large and the shower was as well with good water pressure. The extra counter outside of the bathroom was a nice touch to be able to apply make up without having to wait for the steamy bathroom to clear. The complimentary breakfast was fabulous with many options including made to order omelets. My 2 teenage sons had plenty to eat and then some for the day. We could not have been happier to stay at the Hyatt.

I lot of research went into finding one of the best hotels in the area. After reading all of the reviews and comparing them to other hotels, we chose Hyatt House Chicago/Oakbrook and was very pleased. The location is very close to the mall, movie theater, restaurants, & other attractions. The accommodations met all our needs including spacious rooms, comfortable beds, full kitchen, and heated pool. We would definitely recommend this hotel and would return again!

We had a nice experience at the hotel, everything was great. We’ll go back.

We had a nice experience at the hotel, everything was great. We’ll go back.

Everything