Very nice staff and quiet rooms just outside Charlotte. Would recommend and definitely stay again.

Very nice staff and quiet rooms just outside Charlotte. Would recommend and definitely stay again.

Lee Ann at the front desk was very friendly and knowledgeable. My room was well appointed, stylish and comfortable. The morning breakfast was a well stocked and a great way to end my stay. I loved the 12:00 check out too. You didn’t feel rushing.

Lee Ann at the front desk was very friendly and knowledgeable. My room was well appointed, stylish and comfortable. The morning breakfast was a well stocked and a great way to end my stay. I loved the 12:00 check out too. You didn’t feel rushing.

Our stay was amazing.

Our stay was amazing.

The person who waited on us at the Frint Desk when we checked in was excellent. Very customer focused and efficient.

Not happy with comfort of bed.

Not happy with comfort of bed.

The person who waited on us at the Frint Desk when we checked in was excellent. Very customer focused and efficient.

Very clean and comfortable.

Very clean and comfortable.

The staff was very friendly and professional. The room was clean and nice. The only negative thing was there was no microwave in the room but we were pleased and satisfied with our stay.

The staff was very friendly and professional. The room was clean and nice. The only negative thing was there was no microwave in the room but we were pleased and satisfied with our stay.

I had a very disappointing experience. First of all, my credit card was overly charged four times for $170 each, even though my room was paid for through a third party. If my credit card limit wasn’t sufficient, these multiple swipes would have severely limited my travel or impacted my debit card. The holds placed on my account were frustrating, and I was not explained what was going on. The front desk kept telling me to put my card in the machine again without any clarification. When I finally asked why, despite having already paid for the room, I was told that they don’t deal with third-party bookings and still needed to put a hold on my credit card for four times the amount. I asked why I had to be charged again for an amount I had already paid through a third party, but received no satisfactory explanation. Additionally, the carpet in my room had an unpleasant smell, and there were not many channels available to watch on the TV. Overall, this stay did not meet my expectations.

I had a very disappointing experience. First of all, my credit card was overly charged four times for $170 each, even though my room was paid for through a third party. If my credit card limit wasn’t sufficient, these multiple swipes would have severely limited my travel or impacted my debit card. The holds placed on my account were frustrating, and I was not explained what was going on. The front desk kept telling me to put my card in the machine again without any clarification. When I finally asked why, despite having already paid for the room, I was told that they don’t deal with third-party bookings and still needed to put a hold on my credit card for four times the amount. I asked why I had to be charged again for an amount I had already paid through a third party, but received no satisfactory explanation. Additionally, the carpet in my room had an unpleasant smell, and there were not many channels available to watch on the TV. Overall, this stay did not meet my expectations.

Really nice hotel with excellent staff. Very clean.

Really nice hotel with excellent staff. Very clean.

The area is being nuilt out currently but is in a great location and convenient. The staff was super helpful and kind.

The area is being nuilt out currently but is in a great location and convenient. The staff was super helpful and kind.

Very easy check in

Very easy check in

Very clean and modern hotel

Very clean and modern hotel

Great location. Close to airport

Great location. Close to airport

easy to get to

easy to get to

Veey nice place reasonably priced . Good amenities. Very clean.

Veey nice place reasonably priced . Good amenities. Very clean.

It was a pleasant and comfortable stay. Kelly who checked me in was very friendly. I was sorry when I was told me breafast service started at 7 am on Saturday as I ahd to be at a conference early but was happy to see there was coddee, ceral and other things available before by 6:45 am.

It was a pleasant and comfortable stay. Kelly who checked me in was very friendly. I was sorry when I was told me breafast service started at 7 am on Saturday as I ahd to be at a conference early but was happy to see there was coddee, ceral and other things available before by 6:45 am.