Very great !

Pool area was nice and clean. Restaurant which I believe is not affiliated with the hotel had great food and staff. The only decent things on the property. No staff after 5PM. Rooms are run down. Outside of hotel is run down. No phones in the rooms. The was a lamp on the table between our beds with no outlet to plug into...I had to repair the door lock hardware so I could shut the balcony door.

Decent location and clean are two positives I can offer. The room was in poor condition with bare light bulbs, water damage, and peeling paint in the bathroom. Both the sink and the tub did not drain properly and water stood in both for long periods of time after use. They don’t provide any information on local takeout or even what channels are available. Several times we were unable to find anyone in the office for toilet paper or towels. The weather was beautiful but the only windows that would open were in the bathroom. Two outlets were hidden behind headboards and the headboards were not attached to either the bed or the wall so, while in bed, the headboard would lean OVER the bed precariously above our heads. There as no luggage stand or comfy chairs in the room so we all set our open luggage on the floor. The hallways up to our floor were also in poor condition with peeling paint and what appeared to be water damaged wood. The only light in the main room was a small bedside lamp. The mattresses were sagging and very uncomfortable. We left a day earlier than we had booked …. Very disappointing.

The rooms highly need to be renovated. The window shades were half broken and let the sun come in very early in the morning. The walls are thin and you can hear everything happening outside. Avoid a room on the ground floor because you will hear people climb the stairs or walking in the rooms above. Did not like my stay. I recommend the Kebek hotel instead.

Charged for a pet fee that wasn't returned. Also no ice for my 3 day stay.

Room was pretty clean. Easy check in and friendly staff

Upon inspecting room during check in, I noticed a slight detection of mold in the bathroom ceiling and the sink hot and cold faucet was reversed. Also, the bed mattress was severely worn and uncomfortable to sleep on. The TV channel was lock to one station unable to change. These issues were notified to management. Hopefully, they will be resolved so I may enjoy the return.

Our TV and the ice maker didn’t work! The towels had hair and the wash cloths had red/brown stains. The kitchen had no linens to dry, no hot mitts for oven, and only 1 coffee mug. The pillows, not pillow cases, were stained. The faux wooden floors were dirty. Parking is risky. The pool area was awesome! The beach was convenient! The area was quiet! There’s no elevator so hauling items was time consuming.

Air conditioning was broken, key cards didn’t work so we had to wait to 1 am for someone to help.

Air conditioning was broken, key cards didn’t work so we had to wait to 1 am for someone to help.

Our TV and the ice maker didn’t work! The towels had hair and the wash cloths had red/brown stains. The kitchen had no linens to dry, no hot mitts for oven, and only 1 coffee mug. The pillows, not pillow cases, were stained. The faux wooden floors were dirty. Parking is risky. The pool area was awesome! The beach was convenient! The area was quiet! There’s no elevator so hauling items was time consuming.

We had seen poor reviews and were a little apprehensive about staying, but we had a good experience overall. Room seemed fairly recently updated, bathroom was clean, beds were…motel beds. We slept pretty well. Room smelled a little stale/musty. Quite quiet. Excellent location to beach. Good & helpful staff.

We had seen poor reviews and were a little apprehensive about staying, but we had a good experience overall. Room seemed fairly recently updated, bathroom was clean, beds were…motel beds. We slept pretty well. Room smelled a little stale/musty. Quite quiet. Excellent location to beach. Good & helpful staff.

smartphone I am writing to let you know of the disappointment in my stay unfortunately. My sink was clogged, door blind missing slats which allowed people across to see directly into room, the very same room type next to us had a nice recliner for sitting I didn't there was an exposed wire on balcony leading to air conditioner and the plastic chairs out there were covered in black filth, there was not even a toilet tissue holder just the holes in the wall where there should have been one, we tried to get ice to take to beach for picnic but the ice machine was broken we were told by front desk to go to restaurant for ice which they laughed at us and said they had none. Each morning the stench of sewage was ridiculous. Needless to say this is not what I would have considered a "deluxe balcony room ". I would very much like at least one of my nights refunded as I think that would only be fair. I have pictures of everything if you would need to see them. I tried to talk to a manager face to face but was told that person walked out and there was no longer a manager. Please respond at your earliest covienience

smartphone I am writing to let you know of the disappointment in my stay unfortunately. My sink was clogged, door blind missing slats which allowed people across to see directly into room, the very same room type next to us had a nice recliner for sitting I didn't there was an exposed wire on balcony leading to air conditioner and the plastic chairs out there were covered in black filth, there was not even a toilet tissue holder just the holes in the wall where there should have been one, we tried to get ice to take to beach for picnic but the ice machine was broken we were told by front desk to go to restaurant for ice which they laughed at us and said they had none. Each morning the stench of sewage was ridiculous. Needless to say this is not what I would have considered a "deluxe balcony room ". I would very much like at least one of my nights refunded as I think that would only be fair. I have pictures of everything if you would need to see them. I tried to talk to a manager face to face but was told that person walked out and there was no longer a manager. Please respond at your earliest covienience

Room was not clean walking on the floor bear foot for a second would make your feet black. Sheets had interesting stains and hair from multiple people on it small black hair, strands of purple and blonde. Room was incredibly musty and damp trying to put the ac on just added to the dampness. One of the reasons for booking was the fire pits and grills on site was very disappointed to find out they removed them and put private cabanas which were out of place for the small pool they had. To top it off the person above us stomped around all hours of the night and the beds were so stiff that there was no way to be comfortable at night. Sorry to say but will not be coming back here only redeeming thing was the restaurant attached to the hotel. They were amazing and very delicious.

Room was not clean walking on the floor bear foot for a second would make your feet black. Sheets had interesting stains and hair from multiple people on it small black hair, strands of purple and blonde. Room was incredibly musty and damp trying to put the ac on just added to the dampness. One of the reasons for booking was the fire pits and grills on site was very disappointed to find out they removed them and put private cabanas which were out of place for the small pool they had. To top it off the person above us stomped around all hours of the night and the beds were so stiff that there was no way to be comfortable at night. Sorry to say but will not be coming back here only redeeming thing was the restaurant attached to the hotel. They were amazing and very delicious.

The hotel was in walking distance of Old Orchard Beach. Note the beds are double beds. The description when I registered indicated an ocean view which the hotel did not have.

The hotel was in walking distance of Old Orchard Beach. Note the beds are double beds. The description when I registered indicated an ocean view which the hotel did not have.

Room was in need of repairs or they just didn't finish or didn't repair the ceiling near the stove and sink. and had spiders in every room in our clothes and cockroaches in the bathroom going under the floor molding, which was broke and coming off, it was a rough looking bathroom.

I like this property alot. However, the rooms could use a little updating/refreshing.

Room was in need of repairs or they just didn't finish or didn't repair the ceiling near the stove and sink. and had spiders in every room in our clothes and cockroaches in the bathroom going under the floor molding, which was broke and coming off, it was a rough looking bathroom.

I like this property alot. However, the rooms could use a little updating/refreshing.

Had a couple issues with the bathroom - door facing was falling off and getting stuck with each door close/opening. The toilet was partially clogged when we got there and there was NO staff available after midnight, so we had to go buy a plunger. Other than those two things, the location is great! Beach is right across the street. Easy access to the pier, either by trolley, driving, or walking. Restaurant food was nice. Overall a pretty decent stay.

Booked same hotel as last year because the pool was alot warmer then this year Is it supposed to be heated??

Had a couple issues with the bathroom - door facing was falling off and getting stuck with each door close/opening. The toilet was partially clogged when we got there and there was NO staff available after midnight, so we had to go buy a plunger. Other than those two things, the location is great! Beach is right across the street. Easy access to the pier, either by trolley, driving, or walking. Restaurant food was nice. Overall a pretty decent stay.

Booked same hotel as last year because the pool was alot warmer then this year Is it supposed to be heated??

We paid over 400.00 for a suite for our family for 1 night. It sleeps 6 so i dont know too many cars that hold 6 these days so we came in 2 vehicles. We have neen coming here for 6 years now and i always get a 2nd park pass for no cost. Now they charge 30.00 for an extra car. That is ridiculous because the parking lot hasn't changed in 6 years. Considering what we paid and the condition the property is in, that's ridiculous. We will continue our tradition in another hotel. Be aware of extra fees.

We paid over 400.00 for a suite for our family for 1 night. It sleeps 6 so i dont know too many cars that hold 6 these days so we came in 2 vehicles. We have neen coming here for 6 years now and i always get a 2nd park pass for no cost. Now they charge 30.00 for an extra car. That is ridiculous because the parking lot hasn't changed in 6 years. Considering what we paid and the condition the property is in, that's ridiculous. We will continue our tradition in another hotel. Be aware of extra fees.

Overall, you can tell that they really work hard to keep the property clean and maintained. However, the biggest disappointment were the beds and quality of other items such as the sitting chair (/stained), floor tile, (cracking), shower head (military or locker room style), etc. The mattress felt like you were sleeping on a spring factory floor, and the pillows were about the size of a communion wafer. You can tell the sheets were overused and ready to be replaced. They could do themselves a favor and spend some money on queen size beds and new bedding. Full size beds are a joke for two adults to sleep together in. I don’t write reviews often, but when I do…

Overall, you can tell that they really work hard to keep the property clean and maintained. However, the biggest disappointment were the beds and quality of other items such as the sitting chair (/stained), floor tile, (cracking), shower head (military or locker room style), etc. The mattress felt like you were sleeping on a spring factory floor, and the pillows were about the size of a communion wafer. You can tell the sheets were overused and ready to be replaced. They could do themselves a favor and spend some money on queen size beds and new bedding. Full size beds are a joke for two adults to sleep together in. I don’t write reviews often, but when I do…

1 minute walk to the beach. Big room, no carpet. Very clean. Only complaint is that the mattresses are very old and uncomfortable- ours was caved in.