front desk staff are really helpful

Good Location

Good Location

Nice area close to a lot of great places to eat and safe feeling

Nice area close to a lot of great places to eat and safe feeling

Great location, superior room quality, and the staff was very helpful

Great location, superior room quality, and the staff was very helpful

Good location, good service, good facilities!

Good location, good service, good facilities!

Old, dirty and smelly! I will never come back.

Old, dirty and smelly! I will never come back.

The property is a bit older - and shows its age. But the beds are comfortable and the housekeeping does a good job. I did stay in a room that felt slightly dusty - but it was cleaned up nicely afterwards. The public bath is very nice, and a coin laundry room also came in handy.

Well, first night I found some bugs on my bed. Hotel staff promptly change me to a new room.

Well, first night I found some bugs on my bed. Hotel staff promptly change me to a new room.

Location was amazing, reception staff were not welcoming, breakfast was not enough for us and doesn’t have variety of food for different nationalities like us. In addition the spa was spectacular.

Location was amazing, reception staff were not welcoming, breakfast was not enough for us and doesn’t have variety of food for different nationalities like us. In addition the spa was spectacular.

A convenient hotel with lots of eating places around. Easy walk to the subway. The hotel has a coin laundry which suited us perfectly!

A convenient hotel with lots of eating places around. Easy walk to the subway. The hotel has a coin laundry which suited us perfectly!

We had a great stay. We chose this hotel because it had a rooftop onsen and also had triple rooms and on both counts it was excellent. Rooftop baths were great although only the men's had a cold plunge pool. Rooms of course were a little cramped but we had enough room for our family of 3 with a separate sofa futon for my 3 yo son. The airconditioner did that gurgling noise referred to in other reviews but this was easily ignored. We had a (slightly obscured) view of Tokyo tower which was lovely. Lots of convenience stores nearby, restaurants and shops of all kinds, a don quixote for souvenirs and bars (which we did not go to). Green space / parks were close by but not that close. The coin laundry was under renovation when we were there so hopefully is in operation now. That's it!

We had a great stay. We chose this hotel because it had a rooftop onsen and also had triple rooms and on both counts it was excellent. Rooftop baths were great although only the men's had a cold plunge pool. Rooms of course were a little cramped but we had enough room for our family of 3 with a separate sofa futon for my 3 yo son. The airconditioner did that gurgling noise referred to in other reviews but this was easily ignored. We had a (slightly obscured) view of Tokyo tower which was lovely. Lots of convenience stores nearby, restaurants and shops of all kinds, a don quixote for souvenirs and bars (which we did not go to). Green space / parks were close by but not that close. The coin laundry was under renovation when we were there so hopefully is in operation now. That's it!

Great money for value, close to everything as well. A very convenient place to stay. Staff was very friendly and helpful.

Great money for value, close to everything as well. A very convenient place to stay. Staff was very friendly and helpful.

The staff were unhelpful and rude on the several occasions we interacted with them. Never responded to any of my messages ahead of check-in Asked them to reserve a restaurant for me because I don't speak Japanese and they refused to because the reservation was for the day of check out (they would reserve a restaurant had it been for a day before!!). We were slightly delayed on checking out, and they called the room threatening to charge us if we were not out of the room in ten minutes. If they have such a strict policy they should make it clear at check in, there was obviously no mention. We will never come back here.

The staff were unhelpful and rude on the several occasions we interacted with them. Never responded to any of my messages ahead of check-in Asked them to reserve a restaurant for me because I don't speak Japanese and they refused to because the reservation was for the day of check out (they would reserve a restaurant had it been for a day before!!). We were slightly delayed on checking out, and they called the room threatening to charge us if we were not out of the room in ten minutes. If they have such a strict policy they should make it clear at check in, there was obviously no mention. We will never come back here.

Very good

Very good

Small rooms that are dated and are pretty dusty. Decor is tacky and feels like a fever dream at times. Nice staff tho.

Small rooms that are dated and are pretty dusty. Decor is tacky and feels like a fever dream at times. Nice staff tho.

In a quieter area in Tokyo. Facilities of the hotel are great. Wish the room was bigger and bathrooms were more modern.

In a quieter area in Tokyo. Facilities of the hotel are great. Wish the room was bigger and bathrooms were more modern.

great hotel.

great hotel.