Loved the hot tub and overall an awesome place to stay at👍

Loved the hot tub and overall an awesome place to stay at👍

Staff really help with customer service. They need to listen to customers before they make decisions. We had a few times we walked past reception without even a hello. The rooms are nice but old, we had to upgrade because the original booking was tiny. Would rather stay at Salt.

Staff really help with customer service. They need to listen to customers before they make decisions. We had a few times we walked past reception without even a hello. The rooms are nice but old, we had to upgrade because the original booking was tiny. Would rather stay at Salt.

I like the property and closeness to other facilities however there was no full length mirror. Only the face mirror in the bathroom which was a bit frustrating

I like the property and closeness to other facilities however there was no full length mirror. Only the face mirror in the bathroom which was a bit frustrating

Room was large, full kitchen facilities, comfortable for the two of us and a 11 month old. Very clean and tidy, bed was comfortable and the resort was clean and tidy. Very close to the beach and during our visit whales were seen everyday and were that close we could hear them. Great walking track adjacent to the resort. Cons - rooms were slightly older and showing their age in some ways.

Room was large, full kitchen facilities, comfortable for the two of us and a 11 month old. Very clean and tidy, bed was comfortable and the resort was clean and tidy. Very close to the beach and during our visit whales were seen everyday and were that close we could hear them. Great walking track adjacent to the resort. Cons - rooms were slightly older and showing their age in some ways.

Last minute choice was exactly what we wanted good value for price.

Last minute choice was exactly what we wanted good value for price.

After 14 hours of driving from north QLD we were excited to get into our room and relax, unfortunately we were 1 hour early for check in which was ok at the time. We went to the bar and sat for over 2 hours waiting for a call. We called the receptionist and was told that reception was not able to contact house keeping and there was nothing that they could do. The reception staff were amazing and tried to settle my husband but at the end of the day we were just over the day, hope others had a better experience 😥

After 14 hours of driving from north QLD we were excited to get into our room and relax, unfortunately we were 1 hour early for check in which was ok at the time. We went to the bar and sat for over 2 hours waiting for a call. We called the receptionist and was told that reception was not able to contact house keeping and there was nothing that they could do. The reception staff were amazing and tried to settle my husband but at the end of the day we were just over the day, hope others had a better experience 😥

Liked location. Did not like level of service and very poor or. At your prices standards should be higher. I was looking forward to this stay. I have been to Peppers before. Overall sadly disappointed. Unlikely to return or recommend.

Liked location. Did not like level of service and very poor or. At your prices standards should be higher. I was looking forward to this stay. I have been to Peppers before. Overall sadly disappointed. Unlikely to return or recommend.

We were disappointed in the condition of the room - water logged lamp shades and worn furniture. The bed was so uncomfortable - you could feel the springs. No room attendance so we had one set of towels for 3 nights and it was $250 a night for a small hotel room. Checkin was pretty lack luster and didn’t even provide me an understanding of on-site amenities (good thing we’ve stayed before and knew). The second night we stayed there was some kind of party happening at the pool below our room that didn’t break up until 1am. Next time we stay in the area, we will look at other options as the room was by far the most expensive and in the worst condition to all the places we have stayed in Australia on this trip (even the country hotels were better).

We were disappointed in the condition of the room - water logged lamp shades and worn furniture. The bed was so uncomfortable - you could feel the springs. No room attendance so we had one set of towels for 3 nights and it was $250 a night for a small hotel room. Checkin was pretty lack luster and didn’t even provide me an understanding of on-site amenities (good thing we’ve stayed before and knew). The second night we stayed there was some kind of party happening at the pool below our room that didn’t break up until 1am. Next time we stay in the area, we will look at other options as the room was by far the most expensive and in the worst condition to all the places we have stayed in Australia on this trip (even the country hotels were better).

We got a plunge room which is shared with another unit . There were cigarette butts near pool steps . Rusty air con leaking on concrete outside. Room was small, bathroom door was hitting the toilet door when opening. Air conditioner light couldn’t be dulled or turned off was bright during the night. No windows to open . No screen on door so you could open for air. Staff were nice . Parking was easy. Good location. Felt tired and rundown for a 4.5 star - fairly underwhelming for the price . Disappointed:(

We got a plunge room which is shared with another unit . There were cigarette butts near pool steps . Rusty air con leaking on concrete outside. Room was small, bathroom door was hitting the toilet door when opening. Air conditioner light couldn’t be dulled or turned off was bright during the night. No windows to open . No screen on door so you could open for air. Staff were nice . Parking was easy. Good location. Felt tired and rundown for a 4.5 star - fairly underwhelming for the price . Disappointed:(

Helpful staff member .

Helpful staff member .

Water pressure in the shower was very poor, took 5 minutes to warm up. Staff at pool side restaurant weren’t overly friendly however front desk staff were mostly friendly and helpful. Main Door to multi rooms didn't open easily which meant going back down to reception where I had to wait in line for 15 minutes. Overall wasn’t impressed.

Water pressure in the shower was very poor, took 5 minutes to warm up. Staff at pool side restaurant weren’t overly friendly however front desk staff were mostly friendly and helpful. Main Door to multi rooms didn't open easily which meant going back down to reception where I had to wait in line for 15 minutes. Overall wasn’t impressed.

Room was so small and so badly planned. Two doors to get to the toilet, it was like a maze. Can’t imagine what idiot must have planned the layout. Had next doors air conditioning unit on our balcony groaning away all night. Will never go back and definitely don’t recommend staying here.

Room was so small and so badly planned. Two doors to get to the toilet, it was like a maze. Can’t imagine what idiot must have planned the layout. Had next doors air conditioning unit on our balcony groaning away all night. Will never go back and definitely don’t recommend staying here.

Great pool

Great pool

Everything was great apart from the water pressure in the shower. Little more than a dribble. All other facilities and aspects of the stay was outstanding. Great short stay. Will definitely be back.

We stayed 5 nights and it was enjoyable. It's well positioned. The place is about 20 years old but is very well maintained. The walk to the beach is past several restaurants and a pub and not too far. We also liked the Spa for massages and will return again.

We stayed 5 nights and it was enjoyable. It's well positioned. The place is about 20 years old but is very well maintained. The walk to the beach is past several restaurants and a pub and not too far. We also liked the Spa for massages and will return again.

Staff were all so lovely.

Staff were all so lovely.

Worse experience. Look elsewhere first. Kicked out of our room one day prior to our departure as the owner wanted the room. I was offered another room; however, we did not want to pack to unpack again, so I was provided a refund for that night as it essentially had ruined our time away, so we just wanted to go home. 14 days later still chasing our refund! We have had to chase the hotel after they took our bank details amount, etc., and said it would be fixed.