The outlook of this hotel building probably not doing the justice for this hotel, staff and the service. Staff was one of the nicest we have seen/met to date and they fulfilled all of our needs above and beyond. Inside of the hotel kept to a very good conditions despite how it looks from outside or how the surrounding areas look like. The suite we booked is very spacious with 2 rooms setting on either side of the wing so you can let your kids go free as they liked. TV had Netflix so that's a bonus to keep the kids busy. Good selection of hot, cold food served for breakfast, which is regularly topped up. Very close to the centre of Prague with options available to dine out. If I had to mention anything that was not so positive is the mattresses we had were the firmest we ever slept on. We normally have the Firm (UK standard) but these were almost like rocks.

The outlook of this hotel building probably not doing the justice for this hotel, staff and the service. Staff was one of the nicest we have seen/met to date and they fulfilled all of our needs above and beyond. Inside of the hotel kept to a very good conditions despite how it looks from outside or how the surrounding areas look like. The suite we booked is very spacious with 2 rooms setting on either side of the wing so you can let your kids go free as they liked. TV had Netflix so that's a bonus to keep the kids busy. Good selection of hot, cold food served for breakfast, which is regularly topped up. Very close to the centre of Prague with options available to dine out. If I had to mention anything that was not so positive is the mattresses we had were the firmest we ever slept on. We normally have the Firm (UK standard) but these were almost like rocks.

Very friendly staff. Great service.

Very friendly staff. Great service.

Great place, spacious, happy staff.

Great place, spacious, happy staff.

Brilliant location and excellent service. Staff really helpful, really enjoyed the trip

Brilliant location and excellent service. Staff really helpful, really enjoyed the trip

Very large room , the service & cleaning need improvement

Very large room , the service & cleaning need improvement

Very good location and very good service

Very good location and very good service

Nice place, and lots of choices for breakfast, the staff are lovely avd very accommodating and the most important thing is very accessible.

Nice place, and lots of choices for breakfast, the staff are lovely avd very accommodating and the most important thing is very accessible.

The hotel is in the center of Prague, near the train station, near several attractions. The city is safe.

The hotel is in the center of Prague, near the train station, near several attractions. The city is safe.

Great hotel. 5 min walk from old square but nice and quiet. Definitely recommend

Great hotel. 5 min walk from old square but nice and quiet. Definitely recommend

It was good but cleaning of room was bad.

It was good but cleaning of room was bad.

Hotel is in close proximity to all locations and everything is walkable from there. Hotel services are good and staffs are pretty cooperative. I would definitely recommend this hotel for fellow travelers.

Hotel is in close proximity to all locations and everything is walkable from there. Hotel services are good and staffs are pretty cooperative. I would definitely recommend this hotel for fellow travelers.

We booked a Deluxe Suite visiting just before Christmas, having 2 rooms for ourselves and the kids was a godsend. Very clean, staff were very helpful and polite and the breakfast was excellent. Within easy walking distance of Wensaslas Sq and the museums, and quite central for Trams to Old town and the Caste. Would thoroughly recommend, great value for money

We booked a Deluxe Suite visiting just before Christmas, having 2 rooms for ourselves and the kids was a godsend. Very clean, staff were very helpful and polite and the breakfast was excellent. Within easy walking distance of Wensaslas Sq and the museums, and quite central for Trams to Old town and the Caste. Would thoroughly recommend, great value for money

15 minutes walk to center Great breakfast Clean and new rooms Price/performance quite good From outside it is difficult to understand that it is actually a really nice hotel

15 minutes walk to center Great breakfast Clean and new rooms Price/performance quite good From outside it is difficult to understand that it is actually a really nice hotel

Dated fixtures and furnishings, TV not working no bedside lamp,etc. guests openly making up packed lunches in dining room at breakfast. Hotels.com really need to look at the rating of this hotel it is not to their usual standard.of accuracy

I like their breakfast, great selection of food. Location is not for shopping.

I like their breakfast, great selection of food. Location is not for shopping.

Friendly, helpful staff. Good beeakfast and nice room

Friendly, helpful staff. Good beeakfast and nice room

This is an old but reasonable facility. I got an small room on level 2 with a view of the wall. The room was very dark without a good air flow. The mini bar refrigerator wasn’t working properly. They have a great friendly staff and the room was clean. The location was close to enough to the attractions but I don’t believe it deserves the four stars.