The Staff was friendly but unfortunately the room we had was not cleaned well it smelled like urine we reported to staff and was told the room had been unoccupied for some time also there was a rust smell coming from the ac unit upon inspection the unit had rust on the bottom and the top of the unit

The Staff was friendly but unfortunately the room we had was not cleaned well it smelled like urine we reported to staff and was told the room had been unoccupied for some time also there was a rust smell coming from the ac unit upon inspection the unit had rust on the bottom and the top of the unit

We stayed because of Hurrican Beryl and losing power for four days. It's currently under construction to renovate the entrance, check-in, kitchen, and dining area so it was a bit chaotic, but only in the front. The rooms were perfect with a full kitchen, the large refrigerator was a blessing as we were able to save most of thr food from our house. The best part of this hotel is definitely the staff. Friendly and the most helpful staff, I really appreciated their compassion and consideration. Definitely recommend, especially based on the awesome staff!

Very clean, bed is very comfortable. Front desk service very friendly (Alfred). Free breakfast with lots of options.

Very clean, bed is very comfortable. Front desk service very friendly (Alfred). Free breakfast with lots of options.

Nasty hotel with bad attitudes

Nasty hotel with bad attitudes

After unclear directions of finding this hotel, we discovered that this property is currently under construction, was not told this before booking. My family, which included 3 children, an infant, and I got stuck in the elevator. It was a horrific and traumatizing experience for not only myself, but now the children as well! It made a loud noise and fell from the third floor, to the first. We attempted to call the front desk from a cell phone, no answer. We also clicked the emergency button on the elevator with no answer. This resulted in us having to call 911 and the fire department was on their way. After almost 10 minutes, the elevator decided to randomly open. The worker from the front desk didn’t care. He simply advised us that he “was doing rounds” at the time of the incident and “it was working when he used it earlier.” This is extremely unprofessional and dangerous!!! This is not ok!!!

After unclear directions of finding this hotel, we discovered that this property is currently under construction, was not told this before booking. My family, which included 3 children, an infant, and I got stuck in the elevator. It was a horrific and traumatizing experience for not only myself, but now the children as well! It made a loud noise and fell from the third floor, to the first. We attempted to call the front desk from a cell phone, no answer. We also clicked the emergency button on the elevator with no answer. This resulted in us having to call 911 and the fire department was on their way. After almost 10 minutes, the elevator decided to randomly open. The worker from the front desk didn’t care. He simply advised us that he “was doing rounds” at the time of the incident and “it was working when he used it earlier.” This is extremely unprofessional and dangerous!!! This is not ok!!!

Nice place for a quick over night stay

Nice place for a quick over night stay

Property condition & facilities

Property condition & facilities

Had construction going on inside the hotel. We were not notified of this before. Was given a voucher to eat breakfast at another hotel next door. Would not have booked at this hotel had we were told beforehand.

Had construction going on inside the hotel. We were not notified of this before. Was given a voucher to eat breakfast at another hotel next door. Would not have booked at this hotel had we were told beforehand.

The hotel is overall excellent, but the keycards were not working. However, the staff was nice and accommodating with unlocking room door every time. It was just an inconvenience during stay.

The hotel is overall excellent, but the keycards were not working. However, the staff was nice and accommodating with unlocking room door every time. It was just an inconvenience during stay.

Very clean, helpful staff! Road construction to the hotel was a MESS, no fault of the hotel. Pillows were AWFUL. Several family members also stayed with the same complaint. Went and bought pillows for second night stay.

Hard furniture and beds. Check out another place.

Hard furniture and beds. Check out another place.

There was construction on Feeder road.

There was construction on Feeder road.

Fairly old and run down, but accommodating and nice staff. Breakfast is NOT a "Homewood caliber", what you'd expect at a Home2 or something. Construction in the area makes for a VERY dirty car.

Fairly old and run down, but accommodating and nice staff. Breakfast is NOT a "Homewood caliber", what you'd expect at a Home2 or something. Construction in the area makes for a VERY dirty car.

It was a very neat hotel with very nice staff. The room was impressive! We wished we would’ve booked more nights!

It was a very neat hotel with very nice staff. The room was impressive! We wished we would’ve booked more nights!

CONSTRUCTION

CONSTRUCTION

There was road construction in front of the hotel, be careful and do not miss your turn in. We had to circle back around in the rain and at night. It was a little hard to find. Loved our stay.

There was road construction in front of the hotel, be careful and do not miss your turn in. We had to circle back around in the rain and at night. It was a little hard to find. Loved our stay.

Staff was excellent. Hotel was very clean (lobby and room). Enjoyed the breakfast. Would absolutely recommend and stay here again.

Staff was excellent. Hotel was very clean (lobby and room). Enjoyed the breakfast. Would absolutely recommend and stay here again.