Staff were super friendly, my room was nice, hotel is in great location. Rooftop pool is small, but fine. Only 2 sun deck chairs, but a bigger area for the rooftop bar. I only marked them down on their use of small plastic bottles for shampoo / conditioner etc. I would stay again.

Staff were super friendly, my room was nice, hotel is in great location. Rooftop pool is small, but fine. Only 2 sun deck chairs, but a bigger area for the rooftop bar. I only marked them down on their use of small plastic bottles for shampoo / conditioner etc. I would stay again.

Nice hotel with good location in old quaters. Walkable to everywhere around the lake. Room is so comfortable but can not adjust the air container, sometimes you will feel too cold… totally it is good stay!

Nice hotel with good location in old quaters. Walkable to everywhere around the lake. Room is so comfortable but can not adjust the air container, sometimes you will feel too cold… totally it is good stay!

The hotel is located in a convenient position for visiting Hanoi. Service and people are great. Mia took care of us providing info and support

The hotel is located in a convenient position for visiting Hanoi. Service and people are great. Mia took care of us providing info and support

Excellent hotel in the middle of Hanoi. Wonderful staff who did all they could for us. Room was clean with a nice bathroom. Breakfast was excellent with lots of choice. Lovely roof top pool with good views across the city. Location really good for the old town and hop on hop off bus tours.

Excellent hotel in the middle of Hanoi. Wonderful staff who did all they could for us. Room was clean with a nice bathroom. Breakfast was excellent with lots of choice. Lovely roof top pool with good views across the city. Location really good for the old town and hop on hop off bus tours.

Top class Hotel (felt like a small resort) and Top class Service From the decor, comfort, room, amenities, location, food, hotel staffs Everything is just perfect, will stay at this hotel again if we have a chance Employees: Employees are very well trained, from top to bottom. Help you with any questions or tip in Hanoi. Open the door for you when you come in or leave. Press the elevator buttons for you. Room clean can be requested every day. They clean top to bottom (including vacuum and change the bed sheets) Employees never get in the elevator with you, they all wait for the next one (even the elevator is empty and you ask them to come in no problem) The hotel General manager welcomes you with a welcome note with his/her contact on it shows how much he or she cares Room: Room felt luxurious with fine luxury furnitures. Huge king bed with tall headboard. Huge 42” smart tv Rainfall Shower head had so much water pressure They give expensive lotions from Italy Breakfast: Breakfast buffet was amazing with well trained servers and great selection Amenities: Free steam room and Sauna Rooftop pool and bar Basement lounge (closed at the time) Paid massage AC everywhere Location: Hotel is located right in the heart of Hanoi and all tourist spots or places of interests and restaurants are around the hotel perimeter 3 tiny suggestions: -Have a retractable umbrella beside the pool lounge and chairs, so people can also enjoy the amenities during the day -Have a little sitti

Top class Hotel (felt like a small resort) and Top class Service From the decor, comfort, room, amenities, location, food, hotel staffs Everything is just perfect, will stay at this hotel again if we have a chance Employees: Employees are very well trained, from top to bottom. Help you with any questions or tip in Hanoi. Open the door for you when you come in or leave. Press the elevator buttons for you. Room clean can be requested every day. They clean top to bottom (including vacuum and change the bed sheets) Employees never get in the elevator with you, they all wait for the next one (even the elevator is empty and you ask them to come in no problem) The hotel General manager welcomes you with a welcome note with his/her contact on it shows how much he or she cares Room: Room felt luxurious with fine luxury furnitures. Huge king bed with tall headboard. Huge 42” smart tv Rainfall Shower head had so much water pressure They give expensive lotions from Italy Breakfast: Breakfast buffet was amazing with well trained servers and great selection Amenities: Free steam room and Sauna Rooftop pool and bar Basement lounge (closed at the time) Paid massage AC everywhere Location: Hotel is located right in the heart of Hanoi and all tourist spots or places of interests and restaurants are around the hotel perimeter 3 tiny suggestions: -Have a retractable umbrella beside the pool lounge and chairs, so people can also enjoy the amenities during the day -Have a little sitti

Excellent

Excellent

Staff were great to help. Great location

Staff were great to help. Great location

This property is very conveniently located by the French Quarters. It is in a great location for local dining, shopping and night life. It is within walking distance to everything you need. Mia and the staff there were amazing!

This property is very conveniently located by the French Quarters. It is in a great location for local dining, shopping and night life. It is within walking distance to everything you need. Mia and the staff there were amazing!

Nice services

Nice services

I had a wonderful experience at my two day stay at this hotel! Room was a bit smaller than expected for the area, but was very clean. breakfast buffet exceeded my expectations and had a great view!

I had a wonderful experience at my two day stay at this hotel! Room was a bit smaller than expected for the area, but was very clean. breakfast buffet exceeded my expectations and had a great view!

The hotel is clean but very small.

The hotel is clean but very small.

Property location is great. Friendly staff that can’t do enough for you. Comfortable bed and clean rooms . The only downside is that there is no Shaving mirror in the bathroom and more lighting as quite dark. Hooks to hang towels and clothes would be handy .

Property location is great. Friendly staff that can’t do enough for you. Comfortable bed and clean rooms . The only downside is that there is no Shaving mirror in the bathroom and more lighting as quite dark. Hooks to hang towels and clothes would be handy .

Upper level hotel on the old quarter in Hanoi. Well located. My room was too small and the breakfast time is too short. Nice swimming pool and excellent view from the bar on the top.

Upper level hotel on the old quarter in Hanoi. Well located. My room was too small and the breakfast time is too short. Nice swimming pool and excellent view from the bar on the top.

The staff were wonderful, they gave recommendations of things to do, stored our luggage days after we checked out when we had a short time in Hanoi after a trip to Halong bay. The rooftop bar and pool were convenient with a great view, and we could even bring a drink down to our room.

The staff were wonderful, they gave recommendations of things to do, stored our luggage days after we checked out when we had a short time in Hanoi after a trip to Halong bay. The rooftop bar and pool were convenient with a great view, and we could even bring a drink down to our room.

A nice place, great but expensive restaurant, very helpful staff. The shower was odd and wet the floor as much as the shower and I was disappointed in the use of plastic water bottles rather than reusable glass and small shampoo containers rather than reusable. Way too much plastic to not strong environmental practices, but a very nice hotel overall.

A nice place, great but expensive restaurant, very helpful staff. The shower was odd and wet the floor as much as the shower and I was disappointed in the use of plastic water bottles rather than reusable glass and small shampoo containers rather than reusable. Way too much plastic to not strong environmental practices, but a very nice hotel overall.

I wouldn't pay over $200 per night for this size room and condition comparing to half price of other hotels in the same area. It was not worth honestly. Only good thing was kind hotel staff.

I wouldn't pay over $200 per night for this size room and condition comparing to half price of other hotels in the same area. It was not worth honestly. Only good thing was kind hotel staff.