Old rooms , no room service

No windows that can be opened, ventilation only makes noise but doesn't bring air in. Heating/cooling doesn't really work. Some of the people in the reception are really not helpful (but one or two were OK). Do not expect a Radisson hotel. They say it's 3 stars hotel and it really is a 3 stars hotel. It is really close to the train station and there is a very good noise isolation. Bit of a walk to the center.

No windows that can be opened, ventilation only makes noise but doesn't bring air in. Heating/cooling doesn't really work. Some of the people in the reception are really not helpful (but one or two were OK). Do not expect a Radisson hotel. They say it's 3 stars hotel and it really is a 3 stars hotel. It is really close to the train station and there is a very good noise isolation. Bit of a walk to the center.

The hotel’s location is ideal as it’s conveniently located very near the train station. The rooms are comfortable & clean, with the bathroom well-designed. Service is very good especially the front desk staff such as Ms Egle who was very helpful in giving us travel & eating recommendations. We will stay here again on our next visit.

The hotel’s location is ideal as it’s conveniently located very near the train station. The rooms are comfortable & clean, with the bathroom well-designed. Service is very good especially the front desk staff such as Ms Egle who was very helpful in giving us travel & eating recommendations. We will stay here again on our next visit.

near the station.

near the station.

Elevator from parking structure was not working. Very inconvenient to get to hotel. Had to walk alot of stairs with luggage. Rooms are very small. Very basic hotel. Would not stay again.

Elevator from parking structure was not working. Very inconvenient to get to hotel. Had to walk alot of stairs with luggage. Rooms are very small. Very basic hotel. Would not stay again.

Great hotel, great facilities and perfect for business trips.

Great hotel, great facilities and perfect for business trips.

Small things, but nothing big 4,5/5. Kind staff, very close to the station. Parking nearby (but expensive and small parking spaces, note, not from the hotel).

Small things, but nothing big 4,5/5. Kind staff, very close to the station. Parking nearby (but expensive and small parking spaces, note, not from the hotel).

Very convenient location if need to be near the train station. Friiendly staff. Unfortunately the room had a musty smell and is tired looking. Had what we needed for a nights sleep.

Very convenient location if need to be near the train station. Friiendly staff. Unfortunately the room had a musty smell and is tired looking. Had what we needed for a nights sleep.

Conveniently located, clean, friendly staff.

Conveniently located, clean, friendly staff.

Comfortable bed and pillow

Comfortable bed and pillow

The Front Desk staff could not have been more helpful. I arrived on crutches and they organised a wheelchair for me. As I do not speak Flemish I needed help contacting local medical staff and the staff here made the calls for me. So very helpful.

The Front Desk staff could not have been more helpful. I arrived on crutches and they organised a wheelchair for me. As I do not speak Flemish I needed help contacting local medical staff and the staff here made the calls for me. So very helpful.

Great position for railway station. Staff on reception at arrival were exceptional - could not have done more to welcome and assist.

Great position for railway station. Staff on reception at arrival were exceptional - could not have done more to welcome and assist.

Less than 3 minutes Walking distance from Leuven train station. Busy hotel which is a good sign as the service provided was friendly and welcoming. Would definitely stay again.

Less than 3 minutes Walking distance from Leuven train station. Busy hotel which is a good sign as the service provided was friendly and welcoming. Would definitely stay again.

Perfect staff, great location (everything walkable), nice room, eco-friendliness. Will definitely stay there again!

Friendly staff, a nice breakfast, and a good location.

I was a bit worried first that it would be noisy because of the proximity to the train station but my room was completely quiet. The staff were exceptionally friendly. Would definitely stay there again.

Friendly staff. The bed made me sleep comfortably. Next to the train station, no need to drive.

Friendly staff. The bed made me sleep comfortably. Next to the train station, no need to drive.

Hotel stay was ok. The room was small and the double bed was two small very light beds close together. There is an uncomfortable gap in between and the beds move very easily. This means double bed is actually one small bed, since they cannot be used together, they will just move. The windows cannot be opened, this also applies to the windows in the (in my opinion overheated and poorly ventilated) gym. So, after a few minutes of running, you are covered in sweat. Airwise, you are completely dependent on the hotel ventilation system, which I do not like at all. Parking is in the train station parking for about 22€ per day. Very good breakfast.

Hotel stay was ok. The room was small and the double bed was two small very light beds close together. There is an uncomfortable gap in between and the beds move very easily. This means double bed is actually one small bed, since they cannot be used together, they will just move. The windows cannot be opened, this also applies to the windows in the (in my opinion overheated and poorly ventilated) gym. So, after a few minutes of running, you are covered in sweat. Airwise, you are completely dependent on the hotel ventilation system, which I do not like at all. Parking is in the train station parking for about 22€ per day. Very good breakfast.