Holman Grand is a clean hotel but…I have been going for about five years and it is getting a little shabby looking. Showers need work and doors on bathroom are terrible. I think it’s time for updates to carpets in hallway. Not sure if they are lacking help but no one came out when we parked and helped with luggage. Lobby is cleaner than hotel.

Great place to stay, multiple shops and restaurants all just a short walk in all directions.

The staff were incredible!

Very modern and clean

Room to small

Room to small

Very modern and clean

Lovely hotel, excellent staff, great location.

Lovely hotel, excellent staff, great location.

My husband and I had a great stay at the Holman Grand. We called 2 days prior to arrival to add another night’s stay there. They did not have the same kind of room available, but they did have an island suite for that one night, for which they searched the best price on 3rd party sites, and booked that for us. Our Island suite was a spacious, modern, clean room on the 8th floor, and after that one night’s stay, we moved to our originally reserved king room. They coordinated it so that we could stay on the same floor and move just one room down. Our king room was also ready to go for us at 10am, so we were able to go right from the island suite and move our luggage over to our new room with ease, without waiting. The stay was very kind and accommodating. The hotel is centrally located and we were able to walk everywhere we wanted to within Charlottetown, right from our hotel. We ate at the restaurant for breakfast, and the food was good, not great. They also had a nice spa adjoining the hotel called Grand Senses, where I went for a pedicure. Very clean and extremely reasonably priced. If you’re staying in Charlottetown, I highly recommend the Holman Grand.

Walkable, clean, friendly staff

My husband and I had a great stay at the Holman Grand. We called 2 days prior to arrival to add another night’s stay there. They did not have the same kind of room available, but they did have an island suite for that one night, for which they searched the best price on 3rd party sites, and booked that for us. Our Island suite was a spacious, modern, clean room on the 8th floor, and after that one night’s stay, we moved to our originally reserved king room. They coordinated it so that we could stay on the same floor and move just one room down. Our king room was also ready to go for us at 10am, so we were able to go right from the island suite and move our luggage over to our new room with ease, without waiting. The stay was very kind and accommodating. The hotel is centrally located and we were able to walk everywhere we wanted to within Charlottetown, right from our hotel. We ate at the restaurant for breakfast, and the food was good, not great. They also had a nice spa adjoining the hotel called Grand Senses, where I went for a pedicure. Very clean and extremely reasonably priced. If you’re staying in Charlottetown, I highly recommend the Holman Grand.

This hotel is in a fantastic downtown location. It is easily walkable for tourists like us. The room was average in size and was fine for a quick 2 nights. The service we received from the front desk was outstanding. It far outshines many of our other experiences in 4 star hotels. Items that need improvement: AC in room was inconsistent and we were very hot. After complaining to the front desk, they said they would send someone up to repair it. At first it seemed to work, but then it stopped. It cooled the room for about 20 min and then stopped. This is tough in summer and at night. We complained again to the front desk and they were very understanding--top notch service. The water temperature was inconsistent. When turning on the cold water in the bathroom, it took several minutes for it to cool down. It was literally 2-3 minutes (not seconds) of running water before it became cold. The whole bathroom floor got wet when we took a shower. It was one of those longer standing shower stalls with a glass surround and no door. There was a gap in the glass to allow you to get in, but that gap also allowed a lot of water to get out. I asked for extra towels to mop up the floor. The last point I found unusual was that the cleaning staff would ride the elevators with their big laundry bins in tow. This led to some really tight elevator rides. There was never a "I'll wait for the next one" moment. It seemed there was no friendliness towards guests from cleaning staff.

This hotel is in a fantastic downtown location. It is easily walkable for tourists like us. The room was average in size and was fine for a quick 2 nights. The service we received from the front desk was outstanding. It far outshines many of our other experiences in 4 star hotels. Items that need improvement: AC in room was inconsistent and we were very hot. After complaining to the front desk, they said they would send someone up to repair it. At first it seemed to work, but then it stopped. It cooled the room for about 20 min and then stopped. This is tough in summer and at night. We complained again to the front desk and they were very understanding--top notch service. The water temperature was inconsistent. When turning on the cold water in the bathroom, it took several minutes for it to cool down. It was literally 2-3 minutes (not seconds) of running water before it became cold. The whole bathroom floor got wet when we took a shower. It was one of those longer standing shower stalls with a glass surround and no door. There was a gap in the glass to allow you to get in, but that gap also allowed a lot of water to get out. I asked for extra towels to mop up the floor. The last point I found unusual was that the cleaning staff would ride the elevators with their big laundry bins in tow. This led to some really tight elevator rides. There was never a "I'll wait for the next one" moment. It seemed there was no friendliness towards guests from cleaning staff.

Walkable, clean, friendly staff

The staff was so friendly and the beds were so comfy! Loved that we parked our car and could walk everywhere we needed to go!

Excellent location within walking distance of shopping and dining. Rooms are quiet and comfortable with good quality beds/sheets. Staff is professional and friendly. Traveling with small dog and it worked out really well.

Excellent location within walking distance of shopping and dining. Rooms are quiet and comfortable with good quality beds/sheets. Staff is professional and friendly. Traveling with small dog and it worked out really well.

Very good hotel

Great staff. Very helpful, very friendly. Added to the great experience.

We had a very pleasant stay here. Our room was clean and comfortable, and the location is great for walking anywhere downtown. The service from the front desk staff and in the bar was warm and professional.

Great staff. Very helpful, very friendly. Added to the great experience.

The hotel is great - staff are awesome, location was fantastic and just a block or two from Victoria Row which had restaurants and live music, as well as an easy walk down to the water. Only downside was the hotel is showing it's age. They appear to be updating some rooms, though, so it may be on the upswing in that area.

The hotel is great - staff are awesome, location was fantastic and just a block or two from Victoria Row which had restaurants and live music, as well as an easy walk down to the water. Only downside was the hotel is showing it's age. They appear to be updating some rooms, though, so it may be on the upswing in that area.

I would say it is a very comvinient location. But a very old hotel , not worth the money over all . Service is really bad too . First day when we check in the gentleman working there with a very energy- saving low tone voice makes us feel we are not welcomed at all. No one will have you with your luggage at all . Second day , the AC got something wrong , not working well , the only solution is to send us a fan , they not even bother to come and check for us . They provide some discount in the end but again ruined our trip Second night

I would say it is a very comvinient location. But a very old hotel , not worth the money over all . Service is really bad too . First day when we check in the gentleman working there with a very energy- saving low tone voice makes us feel we are not welcomed at all. No one will have you with your luggage at all . Second day , the AC got something wrong , not working well , the only solution is to send us a fan , they not even bother to come and check for us . They provide some discount in the end but again ruined our trip Second night

Overall nice, clean property with courteous staff! Not a fan of the unlockable bathroom door with the frosted 'privacy' film that has gaps that you can see through if you're staying with as a family. Street Parking is workable especially if you're driving around the island during the day as Charlottetown bylaw seems to ticket between 8am-4pm.

Overall nice, clean property with courteous staff! Not a fan of the unlockable bathroom door with the frosted 'privacy' film that has gaps that you can see through if you're staying with as a family. Street Parking is workable especially if you're driving around the island during the day as Charlottetown bylaw seems to ticket between 8am-4pm.

Great restaurant bar.

Great location and clean.

For the price, im not sure it was worth it. Parking is terrible. No way to drop luggage off, you have to carry everything from a long distance and make several trips back to the car. Very small rooms. When I entered I could not figure out why the bathroom lights didnt work, phones dont work in the room so i had to go down to the desk to find out that you have to put your room key into a slot by the door so all your lights will work. Never seen anything like that before, it would have been nice to have instructions by the door or given to us when we checked in.

For the price, im not sure it was worth it. Parking is terrible. No way to drop luggage off, you have to carry everything from a long distance and make several trips back to the car. Very small rooms. When I entered I could not figure out why the bathroom lights didnt work, phones dont work in the room so i had to go down to the desk to find out that you have to put your room key into a slot by the door so all your lights will work. Never seen anything like that before, it would have been nice to have instructions by the door or given to us when we checked in.