Great rooms and pool areas are amazing, staff friendly and highly recommend this hotel

Great rooms and pool areas are amazing, staff friendly and highly recommend this hotel

Good property. Very nice and calm

Good property. Very nice and calm

Like the swimming pool

Like the swimming pool

Loved the resort, room, pool, breakfast etc. The restaurant (road side) was very disappointing.

Loved the resort, room, pool, breakfast etc. The restaurant (road side) was very disappointing.

Staff was very nice, breakfast was not as good or the level of quality as previous place we stayed.

Staff was very nice, breakfast was not as good or the level of quality as previous place we stayed.

Friendly staff but limited dinning options. Far from shopping.

Friendly staff but limited dinning options. Far from shopping.

The property was great with a huge pool. Rawai is an average beach spot and there not much shopping to be done here, need to grab a taxi and head to Phuket old town or Kata beach for shopping. Food in the area was ok though.

The property was great with a huge pool. Rawai is an average beach spot and there not much shopping to be done here, need to grab a taxi and head to Phuket old town or Kata beach for shopping. Food in the area was ok though.

This was our first trip to Thailand, Phuket/Rawai especially. The hotel is very nice on the outside. Our room was extremely spacious but kind of dated. The “king” bed was essentially 2 twin mattresses together and I ended up in the middle, which caused me back slight pain. The complimentary breakfast was excellent. Huge breakfast buffet. The pool area was smaller than the pictures make it seem, also not a lot of lounge chairs unless you get there super early. Within walking distance from a town of restaurants and shops, as well as the pier where you can catch long boats and speed boats to some of the islands.

This was our first trip to Thailand, Phuket/Rawai especially. The hotel is very nice on the outside. Our room was extremely spacious but kind of dated. The “king” bed was essentially 2 twin mattresses together and I ended up in the middle, which caused me back slight pain. The complimentary breakfast was excellent. Huge breakfast buffet. The pool area was smaller than the pictures make it seem, also not a lot of lounge chairs unless you get there super early. Within walking distance from a town of restaurants and shops, as well as the pier where you can catch long boats and speed boats to some of the islands.

Room and bedding had extremely musty smell. Obvious upon the entrance to the room. Wife could not sleep all night.

Room and bedding had extremely musty smell. Obvious upon the entrance to the room. Wife could not sleep all night.

Air-conditioning kept me awake all night asked Reception to sort this out three times did nothing bath was very dirty shower was dirty no good experience whatsoever

Air-conditioning kept me awake all night asked Reception to sort this out three times did nothing bath was very dirty shower was dirty no good experience whatsoever

Great swimming pool nice big rooms. Good food. Friendly staff. Only complaint was bed too hard for my liking.

Great swimming pool nice big rooms. Good food. Friendly staff. Only complaint was bed too hard for my liking.

If I could have given this property zero, I would have done. The arrival at 10pm was unbelievably unwelcoming, I had to ask if we could check in which was greeted with a grunt Even though the manager had the Expedia voucher number (from the online payment) our details which were already on her printed form, and copies of our passports, she insisted that I charge my dead phone to prove to her that I had a booking... bizarre and not needed after a long journey, especially since she had it all right in front of her. Then the journey began...the hotels highlight is definitely it's large pool, however, the corridors to the rooms were like a war scene with doors hanging off, exposed lighting wires hanging everywhere and rubbish littering the floor. The room smelled of damp, and it was, as the pictures show. The towels and bed linen were grey, although supposed to be white. There was no 'please clean the room sign' in the room, so after the first few days we had to write 'please clean' on a piece of paper and stick it on our door. At no time during our stay (5 nights) were the towels changed, despite putting them on the floor in a pile in the hope that they would realise that they were well and truly used. The same with the bedding, no changes at all. Room service was sad, at best. I ordered a chicken Caesar salad and couldn't eat it due to a slime all over it. This hotel could be amazing with a bit of TLC, and staff actually caring or even being welcoming.

If I could have given this property zero, I would have done. The arrival at 10pm was unbelievably unwelcoming, I had to ask if we could check in which was greeted with a grunt Even though the manager had the Expedia voucher number (from the online payment) our details which were already on her printed form, and copies of our passports, she insisted that I charge my dead phone to prove to her that I had a booking... bizarre and not needed after a long journey, especially since she had it all right in front of her. Then the journey began...the hotels highlight is definitely it's large pool, however, the corridors to the rooms were like a war scene with doors hanging off, exposed lighting wires hanging everywhere and rubbish littering the floor. The room smelled of damp, and it was, as the pictures show. The towels and bed linen were grey, although supposed to be white. There was no 'please clean the room sign' in the room, so after the first few days we had to write 'please clean' on a piece of paper and stick it on our door. At no time during our stay (5 nights) were the towels changed, despite putting them on the floor in a pile in the hope that they would realise that they were well and truly used. The same with the bedding, no changes at all. Room service was sad, at best. I ordered a chicken Caesar salad and couldn't eat it due to a slime all over it. This hotel could be amazing with a bit of TLC, and staff actually caring or even being welcoming.

The resort was a convenient location. Pool was nice to hang out in. Staff was friendly and nice

The resort was a convenient location. Pool was nice to hang out in. Staff was friendly and nice

Had a great stay. Pool access room is brilliant and we enjoyed happy hour at the swim up bar.

Had a great stay. Pool access room is brilliant and we enjoyed happy hour at the swim up bar.

After a 3 year break we journeyed back to the Palm Beach international. It was just like we remembered only less busy. Rooms were clean, pool was great, service excellent. The buffet breakfast was as good as you expect and we were totally relaxed after the 10 days. Prices haven’t changed as it is 200B for cocktails. We will be returning back.

We really wnjoyed the location and the closeness of the pool to the ocean. The staff we’re also very kind. We did however have ants in our bed on the last night and were unable to change rooms and housekeeping was closed and couldn’t change our sheets.

Staff friendliness and attention to our every need has not diminished since we last stayed here ten years ago. Breakfasts are fantastic; pool very large and yet lots of quiet areas. Rooms large and comfortable. Thank you Rawai Palms Resort!

Nice hotel with friendly staff. Breakfast with good standard Very good location. Near everything. Pool area fantastic. Gym small and a bit old, but had the most essential. All inn all, good value for money.