++ Location + Service/Staff 0 Breakfast - Hotel Condition - Elevator, none Service was generally ok with the staff mostly friendly. The maitre d’hotel ( at less he seemed to be) was extremely friendly and helpful. Being so close to the main Leuven railway station the location is perfect for train travellers. The hotel’s decoration and the general infrastructure is in dire need of renovation and modernisation. The room was dark and dreary and there was an “old carpet” smell throughout the entire hotel. The bed’s matrice was very very soft, the softest I’ve ever slept on. If you like a super soft bed then this is good for you (e.g. if you don’t already have back pain). There is no lift so beware if you have difficulties climbing many stairs. Breakfast was usually in the hotel’s own restaurant, but for our first breakfast the restaurant was closed and we were asked to walk outside and around the corner to another restaurant for breakfast. Unfortunately we were given the wrong opening times & breakfast was finishing at 09:00 am when we arrived. We managed to collect a few morsels & coffee just before they cleared the breakfast away. At least the coffee was excellent, if not the food. Subsequent breakfasts were served each morning within the hotel itself. The food was “ok”, but the coffee was awful. The background music during breakfast was largely heavy rock and very loud, though it was strangely amusing eating breakfast to the overly loud tones of “Stairway to Hell”.

++ Location + Service/Staff 0 Breakfast - Hotel Condition - Elevator, none Service was generally ok with the staff mostly friendly. The maitre d’hotel ( at less he seemed to be) was extremely friendly and helpful. Being so close to the main Leuven railway station the location is perfect for train travellers. The hotel’s decoration and the general infrastructure is in dire need of renovation and modernisation. The room was dark and dreary and there was an “old carpet” smell throughout the entire hotel. The bed’s matrice was very very soft, the softest I’ve ever slept on. If you like a super soft bed then this is good for you (e.g. if you don’t already have back pain). There is no lift so beware if you have difficulties climbing many stairs. Breakfast was usually in the hotel’s own restaurant, but for our first breakfast the restaurant was closed and we were asked to walk outside and around the corner to another restaurant for breakfast. Unfortunately we were given the wrong opening times & breakfast was finishing at 09:00 am when we arrived. We managed to collect a few morsels & coffee just before they cleared the breakfast away. At least the coffee was excellent, if not the food. Subsequent breakfasts were served each morning within the hotel itself. The food was “ok”, but the coffee was awful. The background music during breakfast was largely heavy rock and very loud, though it was strangely amusing eating breakfast to the overly loud tones of “Stairway to Hell”.

The best location!

The best location!

Not the most modern hotel, rather "vintage", but offers good service at a reasonable price. Conveniently located opposite the Leuven railway station, and at a 10 min walk from the historical centre. I usually stay here when I have business meetings in Brussels, as Leuven is much more pleasant compared to Brussels. By train it takes 15 mins to Brussels airport and 25 mins to Brussels centre.

Not the most modern hotel, rather "vintage", but offers good service at a reasonable price. Conveniently located opposite the Leuven railway station, and at a 10 min walk from the historical centre. I usually stay here when I have business meetings in Brussels, as Leuven is much more pleasant compared to Brussels. By train it takes 15 mins to Brussels airport and 25 mins to Brussels centre.

Convenient location, 3 minute walk from train station, 15 minute train to Brussels airport.

No A/C, need to request a fan, no elevator means a lot of stairs to climb if your room is on the top floor.

No A/C, need to request a fan, no elevator means a lot of stairs to climb if your room is on the top floor.

Convenient location, 3 minute walk from train station, 15 minute train to Brussels airport.

The ladies greeting you when you arrive seem annoyed that you are distracting them from their restaurant job. The stairs to the unit are long and steep. They could be a problem for many people, but the gentleman who helped us check in was quick to proactively offer to carry our luggage if we needed. The room was very dusty and dirty. This may be in part to the window needing to be open in order to get air circulation. The room setup is nice, but the air circulation is a problem because the sounds and smells from the street outside can be quite strong. These ridiculous tourist charges are not the properties fault, but the lack of transparency on them and the constant raising of them is an annoying extra that isn't explained and is off putting. The location is great, but there are many other properties in this area and some of them have to be better, but if you stay here it won't be a disaster, just not as pleasant as you would hope. As the property feels disorganized and most staff are not customer oriented.

The ladies greeting you when you arrive seem annoyed that you are distracting them from their restaurant job. The stairs to the unit are long and steep. They could be a problem for many people, but the gentleman who helped us check in was quick to proactively offer to carry our luggage if we needed. The room was very dusty and dirty. This may be in part to the window needing to be open in order to get air circulation. The room setup is nice, but the air circulation is a problem because the sounds and smells from the street outside can be quite strong. These ridiculous tourist charges are not the properties fault, but the lack of transparency on them and the constant raising of them is an annoying extra that isn't explained and is off putting. The location is great, but there are many other properties in this area and some of them have to be better, but if you stay here it won't be a disaster, just not as pleasant as you would hope. As the property feels disorganized and most staff are not customer oriented.

Perfect stay close to old town

Perfect stay close to old town

The hotel has a highly convenient location across from the train station. Breakfast was nice & the rooms have the basics needed for any traveler. The building is older & sound insulation is a bit lacking. So, stick to reading to avoid disturbing your neighbors but expect to hear them whenever they flush a toilet.

The hotel has a highly convenient location across from the train station. Breakfast was nice & the rooms have the basics needed for any traveler. The building is older & sound insulation is a bit lacking. So, stick to reading to avoid disturbing your neighbors but expect to hear them whenever they flush a toilet.

Wonderful staff, fantastic location, and tasty breakfast.

Wonderful staff, fantastic location, and tasty breakfast.

Lovely atmosphere totally worth the cost

Lovely atmosphere totally worth the cost

Fantastic location, right in front of the train station. Rooms are spacious, clean and well-designed. There is no kettle, but I knew this and bought my own! As mentioned by others, you have to climb up some steep flights of stairs. Not an easy task if you are less mobile or if you have heavy suitcases. I was on the second floor and had to climb up 4 flights of stairs. Breakfast was simple and tasty. The same could not be said of the dinner I had in the Café. Pricey and bland. Service (from all parties) was excellent and friendly. All in all, a great stay.

Fantastic location, right in front of the train station. Rooms are spacious, clean and well-designed. There is no kettle, but I knew this and bought my own! As mentioned by others, you have to climb up some steep flights of stairs. Not an easy task if you are less mobile or if you have heavy suitcases. I was on the second floor and had to climb up 4 flights of stairs. Breakfast was simple and tasty. The same could not be said of the dinner I had in the Café. Pricey and bland. Service (from all parties) was excellent and friendly. All in all, a great stay.

Great location good breakfast

Great location good breakfast

Great location, friendly staff. It is quite noisy as on a busy square near the station and we needed to have the windows wide open as it was so hot.

Great location, friendly staff. It is quite noisy as on a busy square near the station and we needed to have the windows wide open as it was so hot.

Wonderful, romantic stay with a lovely breakfast

Great room with a fantastic view of the square

The room smelled horrible, the whole time. It didn't matter if I opened the window to air the room, it ALWAYS smelled bad. Breakfast was good. No lift in the building and I had my room in the last floor. Check in was slow. I'm not coming back.

Friendly staffs, Good location, just 2 minutes walking from train station, and 10 minutes walking to the heart of city.

Friendly staffs, Good location, just 2 minutes walking from train station, and 10 minutes walking to the heart of city.

The staff was friendly and helpful. Breakfast was simple and decent. But the room condition was not great. The floorboards had protruding screws, the privacy screen on the bathroom window was missing and was not replaced. The property has no elevator. It was tiring getting in and out of the hotel every day of our stay.