Hard to check in. Maintenance man in our room during our stay Was clean and comfortable besides

Hard to check in. Maintenance man in our room during our stay Was clean and comfortable besides

A little bit far walking from the ugly train station, but definitely worth it. Great location with beautiful view from our room. Nice, simple design, very clean. Only the shower door were very noisy to close. Otherwise everything about this place was perfect.

A little bit far walking from the ugly train station, but definitely worth it. Great location with beautiful view from our room. Nice, simple design, very clean. Only the shower door were very noisy to close. Otherwise everything about this place was perfect.

Disappointed upon arrival that the bathroom had been neglected. No shower get or hand soap. Also the toilet roll was empty. I did want to shower as it was 10pm when we arrived. The next morning I spoke to the cleaner to rectify this. Other than that lovely room & great location

Disappointed upon arrival that the bathroom had been neglected. No shower get or hand soap. Also the toilet roll was empty. I did want to shower as it was 10pm when we arrived. The next morning I spoke to the cleaner to rectify this. Other than that lovely room & great location

Clean and good location, Hotel has no reception or staff on-site. Check-in was awkward and unclear. Code given for the Hotel front door did not work, which was inconvenient.

Clean and good location, Hotel has no reception or staff on-site. Check-in was awkward and unclear. Code given for the Hotel front door did not work, which was inconvenient.

Check in poor. Couldn't drop off a case early. Had to fill complicated online form at the last minute to get room number and access code. Non attended reception. When got the code it didn't work. Took 35 minutes to check in. Room good though, modern and well located

Check in poor. Couldn't drop off a case early. Had to fill complicated online form at the last minute to get room number and access code. Non attended reception. When got the code it didn't work. Took 35 minutes to check in. Room good though, modern and well located

There is no reception, you use a code to access the building and your room.

There is no reception, you use a code to access the building and your room.

I booked this place long before staying when Covid was bad so having a contactless check in seemed ok. It i sn’t. There is no one to deal with any problems and their attitude is poor when they show up the next day. On arrival you are greeted by a pitch black corridor with no lights on until you enter it. There could be someone in it waiting but you can’t see at all. The room was hot when we arrived in the afternoon and the air conditioner was off. We turned it on but the air conditioner was very weak and unable to cool the room. Their response was you can set the thermostat to whatever you want and it blows cool air if you stand under it so what’s your problem. It just couldn’t cool the relatively large room. We had to open the window to cool the place down at around 11 PM after being tired of sweating and calling them. The tv didn’t work properly either but I didn’t even attempt to deal with them on that. After one night we just left and went elsewhere.

I booked this place long before staying when Covid was bad so having a contactless check in seemed ok. It i sn’t. There is no one to deal with any problems and their attitude is poor when they show up the next day. On arrival you are greeted by a pitch black corridor with no lights on until you enter it. There could be someone in it waiting but you can’t see at all. The room was hot when we arrived in the afternoon and the air conditioner was off. We turned it on but the air conditioner was very weak and unable to cool the room. Their response was you can set the thermostat to whatever you want and it blows cool air if you stand under it so what’s your problem. It just couldn’t cool the relatively large room. We had to open the window to cool the place down at around 11 PM after being tired of sweating and calling them. The tv didn’t work properly either but I didn’t even attempt to deal with them on that. After one night we just left and went elsewhere.

The Bergamo Inn 43 is in a great location, the room was spacious and well-equipped, and the space very clean. There were a few growth areas to note: - the pre-check-in took a few tries as the system required an Italian tax id# which I don't possess -we only received refills on our coffee capsules one of out of two days -we ran out of toilet paper the last day - we thought reception was supposed to be onsite but we never saw anyone (had a couple of questions) -we couldn't leave our bags at the hotel while we explored before our departure flight (no one to ask about this because the staff wasn't available over the weekend to respond to questions onsite or via telephone/email

The Bergamo Inn 43 is in a great location, the room was spacious and well-equipped, and the space very clean. There were a few growth areas to note: - the pre-check-in took a few tries as the system required an Italian tax id# which I don't possess -we only received refills on our coffee capsules one of out of two days -we ran out of toilet paper the last day - we thought reception was supposed to be onsite but we never saw anyone (had a couple of questions) -we couldn't leave our bags at the hotel while we explored before our departure flight (no one to ask about this because the staff wasn't available over the weekend to respond to questions onsite or via telephone/email

Checkin is a real issue.The link they send doesn't work, you have to call, receive another link, complete a lot of information, finally you recive the access code that doesn't work, call again....So, my vacation time remain shorter.

Checkin is a real issue.The link they send doesn't work, you have to call, receive another link, complete a lot of information, finally you recive the access code that doesn't work, call again....So, my vacation time remain shorter.

Good stay, very high tech accommodation. Located in the center of a beautiful city that you can explore by foot.

Clean, modern, well situated, well priced.

Nice and central hotel, easy self check-in online. I don’t know if all the rooms are non-smoking, but

Nice room, quiet and clean in the center of Bergamo. Staff was kind and quick. Very close to train station and airport shuttles .

Nice room, quiet and clean in the center of Bergamo. Staff was kind and quick. Very close to train station and airport shuttles .