Great location and great service

Great location and great service

Started badly with confusion over parking availability, when none was available we were directed to a car park that had closed over a year ago. Main issue was that our room was in an annex, the building being another hotel that had closed. Although the room was pleasant, the entrance and stairway was dark, dismal and depressing. I would only stay here if the room allocated was in their main building.

Started badly with confusion over parking availability, when none was available we were directed to a car park that had closed over a year ago. Main issue was that our room was in an annex, the building being another hotel that had closed. Although the room was pleasant, the entrance and stairway was dark, dismal and depressing. I would only stay here if the room allocated was in their main building.

The best place to stay in Heidelberg!

The best place to stay in Heidelberg!

This is our 2nd time to stay in this hotel while visiting Heidelberg. It is very convenient to everything! The rooms are spacious & clean. Check in & out is so easy. We will stay here on our return trips as well.

This is our 2nd time to stay in this hotel while visiting Heidelberg. It is very convenient to everything! The rooms are spacious & clean. Check in & out is so easy. We will stay here on our return trips as well.

Very comfortable. Room was clean and nice. Food was delicious. And the staff were very friendly

Very comfortable. Room was clean and nice. Food was delicious. And the staff were very friendly

Difficult to reach the hotel because the approach road is being dug up and once you arrive parking is awkward, cramped and expensive. Staff are very good, very efficient but our room could only be reached via a steep set of stairs after the elevator which was difficult with luggage. We’d booked a ‘large’ room which turned out to be about 5m x 5m so the standard ones must be tiny. There were no tea-making facilities, no jug and not even a bottle of water. Breakfast was good and again the staff are lovely, but our one night stay was pretty expensive because breakfast and parking added 40% to the bill. Next time we’ll try somewhere else.

Difficult to reach the hotel because the approach road is being dug up and once you arrive parking is awkward, cramped and expensive. Staff are very good, very efficient but our room could only be reached via a steep set of stairs after the elevator which was difficult with luggage. We’d booked a ‘large’ room which turned out to be about 5m x 5m so the standard ones must be tiny. There were no tea-making facilities, no jug and not even a bottle of water. Breakfast was good and again the staff are lovely, but our one night stay was pretty expensive because breakfast and parking added 40% to the bill. Next time we’ll try somewhere else.

Great location near wonderful restaurants - difficult parking conditions

Great location near wonderful restaurants - difficult parking conditions

A very quiet hotel in a wonderful location in the old town (Altstadt) in Heidelberg. Within walking distance of all sights and good restaurants.

A very quiet hotel in a wonderful location in the old town (Altstadt) in Heidelberg. Within walking distance of all sights and good restaurants.

The check-in was not a good experience. the instructions on where to park was not clear in the email and it took us quite some time to find the parking lot. the room doesn’t even have a phone if I remember correctly

The check-in was not a good experience. the instructions on where to park was not clear in the email and it took us quite some time to find the parking lot. the room doesn’t even have a phone if I remember correctly

Quirky hotel with rooms in different buildings. Friendly helpful staff and good facilities.

Quirky hotel with rooms in different buildings. Friendly helpful staff and good facilities.

Lovely atmospheric hotel with great Bierhalle/brewery attached right in the centre of Heidelberg!

Lovely atmospheric hotel with great Bierhalle/brewery attached right in the centre of Heidelberg!

We choose this hotel for it's location, in between Altstadt station and old bridge. Sightseeing attractions are also reachable by walk. The room is cozy with spacious bathroom, even better it has a bathtub.

We choose this hotel for it's location, in between Altstadt station and old bridge. Sightseeing attractions are also reachable by walk. The room is cozy with spacious bathroom, even better it has a bathtub.

This was a perfect location for visiting the Aldstadt.

This was a perfect location for visiting the Aldstadt.

I was attending a conference in Heidelberg and chose this hotel because it was more reasonably priced. It's a great, local hotel with a superb beer garden that serves great food. I had Ox cheek two nights in a row! The only negative was the parking garage is a bit tricky to manoeuvre out of.

I was attending a conference in Heidelberg and chose this hotel because it was more reasonably priced. It's a great, local hotel with a superb beer garden that serves great food. I had Ox cheek two nights in a row! The only negative was the parking garage is a bit tricky to manoeuvre out of.

We were in HD for our first vacation as a couple, and had a lovely stay at Kulturbrauerei! The hotel gave us a beautiful (and huge) double room overlooking the Hauptstraße. It's a romantic atmosphere for a young couple looking to get away.

We were in HD for our first vacation as a couple, and had a lovely stay at Kulturbrauerei! The hotel gave us a beautiful (and huge) double room overlooking the Hauptstraße. It's a romantic atmosphere for a young couple looking to get away.

Room was clean and adequate with a fridge which was useful. Twin beds as expected, not particularly comfortable and with one saggy pillow each - a bit poor to be honest. No air con or even fan on 30deg night. Shower was over bath, bath had no non-slip area and although there was a handle on the wall it was poorly positioned for either shower or bath use. Light switches are right beside bathroom sink, which I believe contravenes safety regs - it certainly does in the UK where a distance of 4’ is required between water and mains power/lighting circuits (low voltage shaver sockets excluded) and I would presume this to be s European standard? Breakfast was very good, large selection and good quality. All staff we interacted with were very pleasant and helpful. We had lunch in the braueri too and that was also excellent. The place was very noisy - we had expected it to be lively in the evening given the type of accommodation, and as expected that ceased at about 1130pm, but it was extremely noisy in the early hours and by about 6am we’d just had enough of things being moved around (what - furniture?) doors slamming and the like. In all, a good place to eat and drink, but I wouldn’t recommend a stay, sorry.

The hotel and restaurant/brewhouse are up the mountainside close to the funicular station to the castle ruins and the mountain top. Construction in the area and cobblestone streets requires taxi service. The food and beer are stupendous as are the staff. The only drawbacks are the lack of outlets (only one for the entire room) and the navigation of staircases with a heavy bag. I'm getting older and losing my pack-mule mentality.