Small cockroaches everywhere.

Nice place

Nice place

Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing.

Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing.

I saw lots of small cockroaches, our pillows are dirty, safety box was broken , kettle was broken so I couldn’t make my coffee over all we are not comfortable to where we stay at :(

I saw lots of small cockroaches, our pillows are dirty, safety box was broken , kettle was broken so I couldn’t make my coffee over all we are not comfortable to where we stay at :(

The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay

The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay

Please make your towels are cleaned properly. It smells bad.

Please make your towels are cleaned properly. It smells bad.

There was a kitchen but no detergent or cleaning supplies, so we dare not use the cutlery and tableware

There was a kitchen but no detergent or cleaning supplies, so we dare not use the cutlery and tableware

Old and very unkept hotel. Very embarrassing.... Check in at you own risk.

Old and very unkept hotel. Very embarrassing.... Check in at you own risk.

As to the location: It’s ok just near to we where to go, however we are disappointed of the cockroaches rooming around mostly at the comfort room

As to the location: It’s ok just near to we where to go, however we are disappointed of the cockroaches rooming around mostly at the comfort room

A bit outdated but overall it was a good stay.

A bit outdated but overall it was a good stay.

What I don't like is I stay 6 days but I only have 1 towel I request but nothing until I go out and the sink is clog

we have an enjoyable stay for the first time in this hotel... family-friendly. except for limited availability of elevators especially when more guests are coming in.

we have an enjoyable stay for the first time in this hotel... family-friendly. except for limited availability of elevators especially when more guests are coming in.

WiFi doesn't work. No free bottled water no hot water shower. Beds can feel the springs. Elevator waiting average 30 minutes. Facilities not as describe as everything is under maintaomamce or spoilt. Very run down. Definitely a waste of money.

WiFi doesn't work. No free bottled water no hot water shower. Beds can feel the springs. Elevator waiting average 30 minutes. Facilities not as describe as everything is under maintaomamce or spoilt. Very run down. Definitely a waste of money.

Great location, close to Shopping and restaurants Friendly and helpful staff and good amenities The elevator floor assignment or designation needs to be revisited. It takes long and stops at every floor. Maybe assign one for residence and one for guest so that the elevator doesn’t go to all floors

Great location, close to Shopping and restaurants Friendly and helpful staff and good amenities The elevator floor assignment or designation needs to be revisited. It takes long and stops at every floor. Maybe assign one for residence and one for guest so that the elevator doesn’t go to all floors

I booked the room last minute and arrived there just a few minutes after booking it. The front desk lady told us to wait for 30-45 minutes and we did. When I came back to ask if its ready the first thing that came out of this lady’s mouth was “you booked last minute, next time book in advance so you can have the room ready”. I was in shock because I work in the same industry as her and from my experience I will never say nor be allowed to talk to guests that way, its rude. On top of that, the key card didn’t work the first time and we were on the 26th floor. We had to come back down and up again just for it, total inconvenience. Also, our room smelled like cigarettes and to think that it took them an hour to let us in? Unbelievable.

I booked the room last minute and arrived there just a few minutes after booking it. The front desk lady told us to wait for 30-45 minutes and we did. When I came back to ask if its ready the first thing that came out of this lady’s mouth was “you booked last minute, next time book in advance so you can have the room ready”. I was in shock because I work in the same industry as her and from my experience I will never say nor be allowed to talk to guests that way, its rude. On top of that, the key card didn’t work the first time and we were on the 26th floor. We had to come back down and up again just for it, total inconvenience. Also, our room smelled like cigarettes and to think that it took them an hour to let us in? Unbelievable.

The front desk officer is not accommodating. They are chatting nonsense with their own subject and do not priorities check in clients like me. They even send me a hard copy mail reminder of my checked out time as early as 6:00AM.

The front desk officer is not accommodating. They are chatting nonsense with their own subject and do not priorities check in clients like me. They even send me a hard copy mail reminder of my checked out time as early as 6:00AM.

The hotel was in good condition but room was small, bathroom was very small and tv on wall was crooked on the wall mount and staticky. Also no early check in and have to wait until 2 PM.

The hotel was in good condition but room was small, bathroom was very small and tv on wall was crooked on the wall mount and staticky. Also no early check in and have to wait until 2 PM.