Grand Hotel Tien Shan
Hotel in Almaty
2 ospiti · 1 camera da letto · 1 vasca
Motivi per prenotare
Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Esperienza di alto livelloUna delle proprietà più costose della zona
Include gli elementi essenzialiPiscina, Aria condizionata, Internet/Wi-Fi e altro ancora
A proposito di questa hotel
Almaty hotel in Medeu District with 2 indoor pools and a full-service spa
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
2 indoor swimming pools are on site along with a sauna and a fitness center.
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Grand Hotel Tien Shan offers 78 accommodations with minibars and safes. Beds feature premium bedding. 100-cm Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
2 indoor swimming pools are on site along with a sauna and a fitness center.
Servizi
Piscina
Aria condizionata
Internet/Wi-Fi
Parcheggio
Lavanderia
Idromassaggio o spa
Palestra o centro fitness
Mappa di Almaty
Attrazioni nelle vicinanze
Camere disponibili
Standard Single Room
Letti non specificati • 22 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Superior Double Room
Letti non specificati • 36 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Deluxe Double Room
Letti non specificati • 38 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Luxury Suite
Letti non specificati • 38 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Superior Twin Room
Letti non specificati • 34 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
€€€€
Valutazioni e recensioni
3.0 / 10.0
The staff is very helpful and location very central but the property itself is very old and outdated and in need of serious refurbishment.
3.0 / 10.0
The staff is very helpful and location very central but the property itself is very old and outdated and in need of serious refurbishment.
10.0 / 10.0
Great hotel and close to all the main city spots
10.0 / 10.0
Great hotel and close to all the main city spots
5.0 / 10.0
Very nice hotel with friendly helpful staff who spoke gòod English
5.0 / 10.0
Very nice hotel with friendly helpful staff who spoke gòod English
2.0 / 10.0
We booked 2 rooms and stayed for 2 nights. Checkin was swift and our first impression was good. However, there were serious lapses in terms of service:
1. The reception offered us packed breakfast box as we have a tour following morning before the breakfast starts (at 6am) but they forgotten to make the arrangement with the restaurant
2. We left our luggages with the hotel after checkout and there were no luggage tag and they did not take note of number of pieces. When we retrieved our luggages later, they left out one piece until we went in to the storage room to identify our missing luggage
3. We left a charger and powerbank in the room, and we asked about it 3 hours later, we have to go to different floors to hunt the housekeeping staff to retrieve our items
4. There is no one at the reception counter most of the time when we have questions or requests
2.0 / 10.0
We booked 2 rooms and stayed for 2 nights. Checkin was swift and our first impression was good. However, there were serious lapses in terms of service:
1. The reception offered us packed breakfast box as we have a tour following morning before the breakfast starts (at 6am) but they forgotten to make the arrangement with the restaurant
2. We left our luggages with the hotel after checkout and there were no luggage tag and they did not take note of number of pieces. When we retrieved our luggages later, they left out one piece until we went in to the storage room to identify our missing luggage
3. We left a charger and powerbank in the room, and we asked about it 3 hours later, we have to go to different floors to hunt the housekeeping staff to retrieve our items
4. There is no one at the reception counter most of the time when we have questions or requests
10.0 / 10.0
Great location, clean hotel and professional staff.
10.0 / 10.0
Great location, clean hotel and professional staff.
5.0 / 10.0
Good location, friendly staff, nice rooms.
I strongly recommend this hotel and I will stay here next time again
5.0 / 10.0
Good location, friendly staff, nice rooms.
I strongly recommend this hotel and I will stay here next time again
10.0 / 10.0
Very comfortable stay. Room was a little warm, had to open the window resulting in significant traffic noise. Good breakfast. Great staff.
10.0 / 10.0
Very comfortable stay. Room was a little warm, had to open the window resulting in significant traffic noise. Good breakfast. Great staff.
10.0 / 10.0
Everything about Tien Shan excuses class. The staff are professional and courteous, the amenities are top notch, the rooms spacious, clean, and comfortable.
The breakfast dining facilities were well laid out with a sumptuous array of food items
I especially appreciated how well located Tien Shan is. From there, almost everything one needs is within a20 minute walk.
Great stay.
10.0 / 10.0
Everything about Tien Shan excuses class. The staff are professional and courteous, the amenities are top notch, the rooms spacious, clean, and comfortable.
The breakfast dining facilities were well laid out with a sumptuous array of food items
I especially appreciated how well located Tien Shan is. From there, almost everything one needs is within a20 minute walk.
Great stay.
10.0 / 10.0
Excellent
10.0 / 10.0
Excellent
10.0 / 10.0
Fantastic central location in Almaty, conveniently located in proximity to the Opera, Arasan Spa, the Cathedral, and great restaurants. The hotel gym is small, but adequate in a pinch. The spa is not to be missed. Wonderful buffet breakfast to start the day!
10.0 / 10.0
Fantastic central location in Almaty, conveniently located in proximity to the Opera, Arasan Spa, the Cathedral, and great restaurants. The hotel gym is small, but adequate in a pinch. The spa is not to be missed. Wonderful buffet breakfast to start the day!
10.0 / 10.0
The hotel was beautifully decorated with local art. The pool was peaceful and beautiful.
10.0 / 10.0
The hotel was beautifully decorated with local art. The pool was peaceful and beautiful.
5.0 / 10.0
A lovely, clean hotel in the city centre. Rooms are comfortable. Easily accessible to all the main sights. I didn't eat in the hotel restaurant but there are lots of food options locally.
5.0 / 10.0
A lovely, clean hotel in the city centre. Rooms are comfortable. Easily accessible to all the main sights. I didn't eat in the hotel restaurant but there are lots of food options locally.
5.0 / 10.0
The hotel is located in a good location with shops, restaurants and supermarket nearby.; the surrounding area is safe and quiet at night. The room is small since the hotel is an old building; however, it is very clean and all amenities are in very good condition. The hotel staff is helpful and speaks English well.
5.0 / 10.0
The hotel is located in a good location with shops, restaurants and supermarket nearby.; the surrounding area is safe and quiet at night. The room is small since the hotel is an old building; however, it is very clean and all amenities are in very good condition. The hotel staff is helpful and speaks English well.
6.0 / 10.0
The hotel is located on an ideal green area of Almaty surrounded by parks and museum, however, as we live in the world of technology, there were at least one socket that dud not work., they also charged for ectra drinking glasses into the room as well as knives and forks. When ordering room servuce staff forgot certain items such as a fork or molk for coffee. There is no morning drinking facilities. I would nit come back to the hotel again if I am being honest and will go back to the hotel I stayed before.
6.0 / 10.0
The hotel is located on an ideal green area of Almaty surrounded by parks and museum, however, as we live in the world of technology, there were at least one socket that dud not work., they also charged for ectra drinking glasses into the room as well as knives and forks. When ordering room servuce staff forgot certain items such as a fork or molk for coffee. There is no morning drinking facilities. I would nit come back to the hotel again if I am being honest and will go back to the hotel I stayed before.
3.0 / 10.0
The hotel is well located, but the facilities need modernization. The curtains do not block the daylight. Breakfast is regular. The biggest problem is the service, from the lack of kindness till the poor english. I think is just a matter of trainning.
3.0 / 10.0
The hotel is well located, but the facilities need modernization. The curtains do not block the daylight. Breakfast is regular. The biggest problem is the service, from the lack of kindness till the poor english. I think is just a matter of trainning.
2.0 / 10.0
The property is in an excellent location but unfortunately that is the only positive thing about it. Hotel itself is quite outdated and need a massive reonavtion and some proper love and care. The reception staff are not at all helpful and border line rude. They act as if they are doing the guests a favour by even answering them. They have absolutely no sense of customer service, which is a basic expectation from a 4/5 star hotel. The breakfast is really poor, better not to waste your time there, just walk to many beautiful / well served cafe dotted around Almaty. The spa and spa staff are nice but parts of the spa are continuously booked for private treatment. Overall a very poor hotel/service.
2.0 / 10.0
The property is in an excellent location but unfortunately that is the only positive thing about it. Hotel itself is quite outdated and need a massive reonavtion and some proper love and care. The reception staff are not at all helpful and border line rude. They act as if they are doing the guests a favour by even answering them. They have absolutely no sense of customer service, which is a basic expectation from a 4/5 star hotel. The breakfast is really poor, better not to waste your time there, just walk to many beautiful / well served cafe dotted around Almaty. The spa and spa staff are nice but parts of the spa are continuously booked for private treatment. Overall a very poor hotel/service.
10.0 / 10.0
Older style but elegantly cared for. Very comfortable. We enjoyed our stay tremendously.
10.0 / 10.0
Very nice and quiet place. Staff was so nice and smiling. Housekeeping staff was also very attentive of their duties. All in all , I recommend this place to stay in Almaty.
10.0 / 10.0
Very nice and quiet place. Staff was so nice and smiling. Housekeeping staff was also very attentive of their duties. All in all , I recommend this place to stay in Almaty.
10.0 / 10.0
Older style but elegantly cared for. Very comfortable. We enjoyed our stay tremendously.
4.0 / 10.0
I stayed here 3 years ago, and it was nice enough. They are making major changes to the facade of the building, giving it a modern look. I noticed better quality food from room service, plus it is now available 24/7. They have a shuttle service to the airport, but you must pay. Also improved was the spa experience, with a wonderful massage. Well-stocked mini bar in the fridge. I wish there was a kettle in the rooms for early morning coffee. Also, the Wifi is the same, not very fast.
4.0 / 10.0
I stayed here 3 years ago, and it was nice enough. They are making major changes to the facade of the building, giving it a modern look. I noticed better quality food from room service, plus it is now available 24/7. They have a shuttle service to the airport, but you must pay. Also improved was the spa experience, with a wonderful massage. Well-stocked mini bar in the fridge. I wish there was a kettle in the rooms for early morning coffee. Also, the Wifi is the same, not very fast.
10.0 / 10.0
Hospitable place
10.0 / 10.0
Hospitable place
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Almaty?
Il prezzo medio per un affitto a Almaty è 37 € per notte. Questo affitto è 90 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Grand Hotel Tien Shan. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Grand Hotel Tien Shan è disponibile una piscina. Buona nuotata!
Grand Hotel Tien Shan accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Grand Hotel Tien Shan?
Abbiamo trovato 7 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, parcheggio e lavanderia.
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