I booked this because of the “adults only” element (thinking it would be nice and quiet) and the location (near shinjuku) - without being aware of what a Japanese love hotel was. The amenities in the room (sauna, karaoke) were fun but I would not stay here for an extended period of time. The longer we stayed, we realized the quirky/mismatched decor was mostly there to distract from stains, and although the staff were prompt and kind, it still never felt completely clean. Safety was also a concern as the lock was key based, we were always asked to return the key before leaving, and there was no second lock to prevent anyone from getting in while we were in the room.

I booked this because of the “adults only” element (thinking it would be nice and quiet) and the location (near shinjuku) - without being aware of what a Japanese love hotel was. The amenities in the room (sauna, karaoke) were fun but I would not stay here for an extended period of time. The longer we stayed, we realized the quirky/mismatched decor was mostly there to distract from stains, and although the staff were prompt and kind, it still never felt completely clean. Safety was also a concern as the lock was key based, we were always asked to return the key before leaving, and there was no second lock to prevent anyone from getting in while we were in the room.

Didn’t realize this was a love hotel when booking. The neighborhood and reception desk was extremely sketchy, but the room was amazing. Sauna and bath were great and the coffee & tea was delicious. The pillows were a bit flat and the condoms were too small, but there was a massage chair in the room with mood lighting & karaoke. Overall definitely worth the price if you’re looking for a cheap stay between hotels.

Didn’t realize this was a love hotel when booking. The neighborhood and reception desk was extremely sketchy, but the room was amazing. Sauna and bath were great and the coffee & tea was delicious. The pillows were a bit flat and the condoms were too small, but there was a massage chair in the room with mood lighting & karaoke. Overall definitely worth the price if you’re looking for a cheap stay between hotels.

I booked this hotel with a non refundable plan. I entered the wrong dates and contacted them right away after the booking, but they were unwilling to accommodate the change.

I think some of the reviews on hotels.com for J-MEX are fake - I would never stay here for multiple nights again. The experience of a love hotel was cool, but not for multiple nights. Pillows/bed are not meant for a comfortable sleep, I ended up using my travel pillow but still had a sore body each morning. That being said, the amenities were nice and the room was certainly spacious.

I think some of the reviews on hotels.com for J-MEX are fake - I would never stay here for multiple nights again. The experience of a love hotel was cool, but not for multiple nights. Pillows/bed are not meant for a comfortable sleep, I ended up using my travel pillow but still had a sore body each morning. That being said, the amenities were nice and the room was certainly spacious.

I booked this hotel with a non refundable plan. I entered the wrong dates and contacted them right away after the booking, but they were unwilling to accommodate the change.

Beautiful love hotel tucked away on a quite side street in Shinjuku! It is about a 5 minute walk to the nearest subway station, and also a 5 minute walk to enjoy the hustle and bustle of Shinjuku. The night life and dining is first rate, and the location makes it the perfect hub to be able to get anywhere in Tokyo easily by train. We've been here twice, and will definitely be back another time due to the sheer value and convenience.

Beautiful love hotel tucked away on a quite side street in Shinjuku! It is about a 5 minute walk to the nearest subway station, and also a 5 minute walk to enjoy the hustle and bustle of Shinjuku. The night life and dining is first rate, and the location makes it the perfect hub to be able to get anywhere in Tokyo easily by train. We've been here twice, and will definitely be back another time due to the sheer value and convenience.

Everything was great, location and amenities and staff service was very nice. It was very specious room and clean! I wish we have more time to spend inside the room such as karaoke and sauna in unit! Thank you so much!

Everything was great, location and amenities and staff service was very nice. It was very specious room and clean! I wish we have more time to spend inside the room such as karaoke and sauna in unit! Thank you so much!

Ensuite Jacuzzi and sauna are the best things to have after a whole day's of shopping and walking.

Ensuite Jacuzzi and sauna are the best things to have after a whole day's of shopping and walking.

This place was truly amazing over. I accidentally left my shoes when leaving for Kyoto and sent a message to them asking if I could get them when I make it back to Tokyo the following week and they said it wouldn’t be a problem at all. Truly amazing hospitality. Would and will be staying again in the future.

This place was truly amazing over. I accidentally left my shoes when leaving for Kyoto and sent a message to them asking if I could get them when I make it back to Tokyo the following week and they said it wouldn’t be a problem at all. Truly amazing hospitality. Would and will be staying again in the future.

Such a lovely stay in Shinjuku. The room was clean and had everything you could possibly need. Love the little gifts. Will come back again on our next Japan trip!

Such a lovely stay in Shinjuku. The room was clean and had everything you could possibly need. Love the little gifts. Will come back again on our next Japan trip!

The hotel had everything that I needed. If you forget anything I am sure they will have it there. The jacuzzi was amazing. My partner and I enjoyed it daily. Most staff spoke little English however they went out of their way to understand us with apps and we're very thoughtful. Highly recommended to anyone visiting Japan.

The hotel had everything that I needed. If you forget anything I am sure they will have it there. The jacuzzi was amazing. My partner and I enjoyed it daily. Most staff spoke little English however they went out of their way to understand us with apps and we're very thoughtful. Highly recommended to anyone visiting Japan.

I really enjoyed my seven nights here. The staff was friendly, my room was spacious, the bed was comfortable, I loved the shower room, sauna, & jacuzzi. I wished I had time to use the karaoke machine. Next time! The location was convenient. Most of my points of interest, including the train stations, was within a 10-minute walk. If I decide to stay in Shinjuku again, I would rebook this hotel.

I really enjoyed my seven nights here. The staff was friendly, my room was spacious, the bed was comfortable, I loved the shower room, sauna, & jacuzzi. I wished I had time to use the karaoke machine. Next time! The location was convenient. Most of my points of interest, including the train stations, was within a 10-minute walk. If I decide to stay in Shinjuku again, I would rebook this hotel.

This property is being managed well above normal standards. All staff working in the different shifts were very helpful. The dry sauna and oversized bathroom equipped with a jacuzzi could easily beat most 5 star hotels.

This property is being managed well above normal standards. All staff working in the different shifts were very helpful. The dry sauna and oversized bathroom equipped with a jacuzzi could easily beat most 5 star hotels.

Lots of great amenities (lotions, hair products, etc.). Enjoyed the mist bath. Helpful staff. Highly recommended! :)

Lots of great amenities (lotions, hair products, etc.). Enjoyed the mist bath. Helpful staff. Highly recommended! :)

I had a rough first 24 hours..wallet left in cab and absolutely dead tired. Not only did they defer until the next day, they helped getting wallet back. Room was great and roomy, location great, would book again in a heartbeat.

I had a rough first 24 hours..wallet left in cab and absolutely dead tired. Not only did they defer until the next day, they helped getting wallet back. Room was great and roomy, location great, would book again in a heartbeat.

This place is incredible. As other reviews stated, don't let the "love hotel" status put you off. The rooms were bigger than standard rooms in Tokyo, the amenities were like no other hotel (better than 5* hotel), the staff, although a little language barrier, went way beyond to make sure your stay was comfortable. So clean, in-room whirlpool and sauna made me not want to leave. Quiet area but so much is so close and walkable. Higashi station is like 3 minute walk, and gets you anywhere you want to go in the city (connections sometimes). One thing I would say, if you have more than a backpack, take a taxi from Shinjuku station. I took limo bus into Shinjuku and rolled suitcase to hotel....next time I'll take a taxi from the station. It was dark upon arrival, and being my first time in Tokyo, it was a little tense walking to hotel. Don't let the area scare you after dark....as soon as I unloaded luggage and walked the area, I saw it was very safe and well patrolled by police. This hotel is amazing, and next time in Tokyo, it's a for sure stay here. Don't miss this one....it beats any 5 star hotel I've stayed in for quiet relaxation with amenities and staff that can't be beat!

This place is incredible. As other reviews stated, don't let the "love hotel" status put you off. The rooms were bigger than standard rooms in Tokyo, the amenities were like no other hotel (better than 5* hotel), the staff, although a little language barrier, went way beyond to make sure your stay was comfortable. So clean, in-room whirlpool and sauna made me not want to leave. Quiet area but so much is so close and walkable. Higashi station is like 3 minute walk, and gets you anywhere you want to go in the city (connections sometimes). One thing I would say, if you have more than a backpack, take a taxi from Shinjuku station. I took limo bus into Shinjuku and rolled suitcase to hotel....next time I'll take a taxi from the station. It was dark upon arrival, and being my first time in Tokyo, it was a little tense walking to hotel. Don't let the area scare you after dark....as soon as I unloaded luggage and walked the area, I saw it was very safe and well patrolled by police. This hotel is amazing, and next time in Tokyo, it's a for sure stay here. Don't miss this one....it beats any 5 star hotel I've stayed in for quiet relaxation with amenities and staff that can't be beat!

Great place to stay. The amenities are amazing and it was in a great location. The staff was lovely. We will be back!

Great place to stay. The amenities are amazing and it was in a great location. The staff was lovely. We will be back!