This was a fantastic hotel! It's right down the road from San Pedro market and the city center. The whole area is beautiful. The hotel had a quaint commons area in the center where you can see the sky and sit and listen to free live music each evening. Veronica taught about making and dying yarn and wearing. Kiki the alpaca was there in the commons very often and was a delight. Gracelia, the front desk attendant, was the real star of the show. She treated us like we were important and she WANTED us there. She was incredibly kind and accommodating. I only wish there were clones of her to always be there. :) We took advantage of the free cooking classes and learned to make pisco sours and ceviche. So much fun! The free breakfast was phenomenal! Room service was fun and affordable. Make sure you ask the front desk about local events! We forgot to ask and we slept right through an overnight festival in the streets right outside the hotel. We only found out when we realized there were fireworks at 4 am. We would have loved to attend if we had known! We would definitely stay here again.

The stay at Union hotel has been nothing short of spectacular. The location is central, the room is massive and so comfortable. The staff are the loveliest people I have ever met. They adored my kids and took care of them as their own, from the lady at the front desk (sorry don't remember her name) to the wait staff at the restaurant. The front staff offered to pack us some takeaway breakfasts on our early excursion days without us even asking. The breakfast was delicious, fresh and hot food were made to order. They would help carry my younger one around, offer him opportunities to feed the resident Alpaca (Kiki). I'm especially impressed at the free experiences they offer 6 days a week, from traditional weaving demonstrations by Kiki's mom (please read Kiki's story if you ever come here), to the free cooking master class (thanks Shakira, Yulisays for the amazing Pisco Sour, and Heiner for the delicious ceviche). There is also live music every night at the courtyard which my kids especially enjoyed. Would definitely HIGHLY recommend anyone traveling to Cusco to stay here. One shoutout to Lenin from Carpio Tours for hooking us up with some amazing day excursions (group and private). The prices are highly competitive as I've shopped online and around Cusco, this is very convenient having it available right at your doorstep.

Enjoyed the free Pisco sour and ceviche class. Live music was nice at night. Great staff in the restaurants. I don't remember all their names (especially the female bartender that put on a good Pisco sour class) however Roy, Ruben and Gregorio were awesome! Front end clerk was difficult when we couldn't find our luggage tags after our 5 day trek even though we had the keys and our names were all over them. No hot water for two days so showers were unpleasant. Received chocolates one evening in our room with hot water for tea and water bottle in our beds that was a nice touch. Would recommend for the price we paid, good breakfast and very walkable.

beautiful

beautiful

This hotel is absolutely gorgeous. You come off the street, and are in a beautiful open courtyard. The rooms were kept clean and are accurate to the pictures. They have a nice restaurant, game area, bar, and even an Alpaca. There are daily classes that you can participate in. And the included breakfast if delicious. The servers were friendly and worked hard. Next time I go to Cusco, I will be staying here again.

This hotel is absolutely gorgeous. You come off the street, and are in a beautiful open courtyard. The rooms were kept clean and are accurate to the pictures. They have a nice restaurant, game area, bar, and even an Alpaca. There are daily classes that you can participate in. And the included breakfast if delicious. The servers were friendly and worked hard. Next time I go to Cusco, I will be staying here again.

Staff was great, specially at breakfast, Yulisa, Vaneza, Roy and chef Ruben. At dinner time Gregorio! It’s a small hotel located walking distance to plaza de armas, the market and shops!

Staff was great, specially at breakfast, Yulisa, Vaneza, Roy and chef Ruben. At dinner time Gregorio! It’s a small hotel located walking distance to plaza de armas, the market and shops!

Get the king sized bed!

Beautiful place to stay in Cusco, close to shops and restaurants. We only stayed one night after completing a 4-day hike to Machu Picchu. The check in process could have been better, but we had a comfortable bed, clean bathrooms, breakfast included.

Beautiful place to stay in Cusco, close to shops and restaurants. We only stayed one night after completing a 4-day hike to Machu Picchu. The check in process could have been better, but we had a comfortable bed, clean bathrooms, breakfast included.

Great

Great

Charlot’s best server She was fantastic but place was too cold and did work well enough

Charlot’s best server She was fantastic but place was too cold and did work well enough

Nice hotel, friendly staff, fine restaurant.

Nice hotel, friendly staff, fine restaurant.

From the first day we arrived at the hotel the staff was friendly and helpful. Excellent hotel, well located, comfortable rooms and very good service. The restaurant staff were extremely helpful, particularly the waitresses. Very good, complete and delicious breakfasts. We would gladly return to this hotel again. We highly recommend it..

We did not have a working bathroom. Staff was quick to respond but not to resolve. We had to use the bathroom in the lobby, which was on the first floor. Our room was on the second floor. Would not recommend this hotel.

From the first day we arrived at the hotel the staff was friendly and helpful. Excellent hotel, well located, comfortable rooms and very good service. The restaurant staff were extremely helpful, particularly the waitresses. Very good, complete and delicious breakfasts. We would gladly return to this hotel again. We highly recommend it..

We did not have a working bathroom. Staff was quick to respond but not to resolve. We had to use the bathroom in the lobby, which was on the first floor. Our room was on the second floor. Would not recommend this hotel.

Staff name Charlota will the only reason I would use this facility again She was perfect in her service But the place was cold and the heater didn’t work the way it should be / no hot water to shower

Staff name Charlota will the only reason I would use this facility again She was perfect in her service But the place was cold and the heater didn’t work the way it should be / no hot water to shower

Great location. Staff were very friendly and helpful, food was great. The hotel held our bags for us when we left to do the Inca Trail hike, provided hot water bottles every night in the beds, and provided a snack when we had to checkout before breakfast time. One thing I will say, make sure you bring ear plugs as the walls are quite thin. Otherwise, 10/10. Great experience!

Great location. Staff were very friendly and helpful, food was great. The hotel held our bags for us when we left to do the Inca Trail hike, provided hot water bottles every night in the beds, and provided a snack when we had to checkout before breakfast time. One thing I will say, make sure you bring ear plugs as the walls are quite thin. Otherwise, 10/10. Great experience!

We had a fun stay at Union Hotel in Cusco. We stayed in the quadruple room, which was very spacious and had comfortable beds. The courtyard was super cute, Kiki the rescued alpaca was adorable, and we had a good dinner at the restaurant. It is out of the hotel's control that there is a bit of street noise and honking at all hours, which is the case for many hotels in Cusco. Breakfast was good but most of their pictures are not representative and look overly glamourous (I suggest updating your photos). The images of breakfast that are more basic are more in line with the experience. Hot breakfast (omelettes, scrambles, etc.) was the best part of their offer. Location was good with just a few blocks to the main square. I would say good value for the price.

Superior work they did for our comfort stay! We are treated like a family! We will introduce this hotel to our friends! Will come back again!

Superior work they did for our comfort stay! We are treated like a family! We will introduce this hotel to our friends! Will come back again!

We had a fun stay at Union Hotel in Cusco. We stayed in the quadruple room, which was very spacious and had comfortable beds. The courtyard was super cute, Kiki the rescued alpaca was adorable, and we had a good dinner at the restaurant. It is out of the hotel's control that there is a bit of street noise and honking at all hours, which is the case for many hotels in Cusco. Breakfast was good but most of their pictures are not representative and look overly glamourous (I suggest updating your photos). The images of breakfast that are more basic are more in line with the experience. Hot breakfast (omelettes, scrambles, etc.) was the best part of their offer. Location was good with just a few blocks to the main square. I would say good value for the price.

Great hotel. Love the breakfast and Kiki.

Great hotel. Love the breakfast and Kiki.