I recently stayed at a property and unfortunately had a disappointing experience. Prior to my stay, I did not receive the check-in information as expected. When I called the number provided, I was met with some confusion—initially reaching someone who was not responsible for the property and was directed to other numbers, which also did not resolve the issue. After several attempts, I finally reached someone who could assist, but they were rather indifferent to my situation. Upon gaining access to the apartment, I noticed it was extremely hot and uncomfortable, making it difficult to stay in for long periods. I reached out to inquire about getting a fan, but was told that the property does not come with one. Although I politely expressed my concerns, I felt my requests were not adequately addressed, as there was no follow-up after the second day, and I ultimately received no assistance. In addition, I found there were no towels in the unit, which I had to request separately, and there was considerable noise outside from early morning until evening, which significantly impacted my stay. The large floor-to-ceiling windows also offered little privacy. Unfortunately, based on this experience, I wouldn’t choose to stay at this property or use this company, Housy Host, again.

I recently stayed at a property and unfortunately had a disappointing experience. Prior to my stay, I did not receive the check-in information as expected. When I called the number provided, I was met with some confusion—initially reaching someone who was not responsible for the property and was directed to other numbers, which also did not resolve the issue. After several attempts, I finally reached someone who could assist, but they were rather indifferent to my situation. Upon gaining access to the apartment, I noticed it was extremely hot and uncomfortable, making it difficult to stay in for long periods. I reached out to inquire about getting a fan, but was told that the property does not come with one. Although I politely expressed my concerns, I felt my requests were not adequately addressed, as there was no follow-up after the second day, and I ultimately received no assistance. In addition, I found there were no towels in the unit, which I had to request separately, and there was considerable noise outside from early morning until evening, which significantly impacted my stay. The large floor-to-ceiling windows also offered little privacy. Unfortunately, based on this experience, I wouldn’t choose to stay at this property or use this company, Housy Host, again.

We had the best view to Medellin City. The reception guys were very nice and helpful during Checking In. The apartment was clean and neat. My only suggestion would be to add more stuff in the kitchen like plates and pans, and more towels available to avoid to ask for replacement.

We had the best view to Medellin City. The reception guys were very nice and helpful during Checking In. The apartment was clean and neat. My only suggestion would be to add more stuff in the kitchen like plates and pans, and more towels available to avoid to ask for replacement.

The only pro's about this property is that it has beautiful views and away from all the noise in Parqeu Lleras. However, this apt has NO A/C. The hot water is literally a squirt and last about 10 mins max. The bed/pillows weren't the most comfortable, bed sheet are thin (luckily because there's NO A/C!, towels were never changed my whole stay, there were insects (flies, spiders, etc) inside the apt. Never once did anyone come in and clean, nor offer. There is really nothing in walking distance so you have to take a taxi or Uber everywhere. This property is good if you're on a strict budget, if not, I do not recommend it. It was definitely not what I was expecting.

The only pro's about this property is that it has beautiful views and away from all the noise in Parqeu Lleras. However, this apt has NO A/C. The hot water is literally a squirt and last about 10 mins max. The bed/pillows weren't the most comfortable, bed sheet are thin (luckily because there's NO A/C!, towels were never changed my whole stay, there were insects (flies, spiders, etc) inside the apt. Never once did anyone come in and clean, nor offer. There is really nothing in walking distance so you have to take a taxi or Uber everywhere. This property is good if you're on a strict budget, if not, I do not recommend it. It was definitely not what I was expecting.

Very darty, sofacama useless, very bad costumer service, car noice, insecure, the pic is diferent. Very bad equiped. Too expencive for what they offer.

Very darty, sofacama useless, very bad costumer service, car noice, insecure, the pic is diferent. Very bad equiped. Too expencive for what they offer.