Mercure Almaty City Center
Hotel in Almaty
2 ospiti · 1 camera da letto · 1 vasca
Motivi per prenotare
Gli ospiti lo adorano quiGli ospiti assegnano a questa struttura la massima valutazione
Esperienza di alto livelloUna delle proprietà più costose della zona
Include gli elementi essenzialiAria condizionata, Internet/Wi-Fi, Parcheggio e altro ancora
A proposito di questo hotel
Eco-certified Almaty hotel in Almaly District with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Mercure Almaty City Center offers 117 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.
Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.
Along with 2 restaurants, this hotel has a full-service spa and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Mercure Almaty City Center offers 117 air-conditioned accommodations with minibars (stocked with some free items) and safes. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs, bathrobes, slippers, and bidets.
This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Servizi
Aria condizionata
Internet/Wi-Fi
Parcheggio
Lavanderia
Idromassaggio o spa
TV
Palestra o centro fitness
Mappa di Almaty
Attrazioni nelle vicinanze
Camere disponibili
Standard Room, 1 Double Bed
Letti non specificati
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Standard Room, 2 Twin Beds
Letti non specificati
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Standard Room, 2 Queen Beds
Letti non specificati
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Standard Double Room, 2 Double Beds
Letti non specificati
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Superior Suite, 1 King Bed with Sofa bed
Letti non specificati
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
€€€€
Valutazioni e recensioni
0.5 / 5.0
I cannot understand how this hotel gets a 9.0 rating. Please be aware that the Wi-Fi is terrible. You can just about download files but streaming or video calls are nearly impossible. Couple that with the fact that there was no signal on the TV for the entirety of my five-night stay, and this doesn’t spell out 4-star hotel to me. The towels are tiny, the hotel has just one corkscrew that apparently disappeared so they were unable to provide one and the breakfast is distinctly average. There are better hotels in Almaty for the same price or cheaper. Honestly, please avoid.
0.5 / 5.0
I cannot understand how this hotel gets a 9.0 rating. Please be aware that the Wi-Fi is terrible. You can just about download files but streaming or video calls are nearly impossible. Couple that with the fact that there was no signal on the TV for the entirety of my five-night stay, and this doesn’t spell out 4-star hotel to me. The towels are tiny, the hotel has just one corkscrew that apparently disappeared so they were unable to provide one and the breakfast is distinctly average. There are better hotels in Almaty for the same price or cheaper. Honestly, please avoid.
4.0 / 5.0
We enjoyed our stay at this hotel. Staff were very friendly and helpful with all our queries and requests. We particularly liked the generous delicious breakfast and how hospitable the restaurant team was. We used the spa upstairs twice and we loved it. Just be sure to take your own flip flops to the spa because the shoes the hotel gives for free is slippery on those surfaces. The whole hotel is clean, the room was nice and good for its price. I would recommend staying at this hotel whether you are visiting Almaty for business or fun.
4.0 / 5.0
We enjoyed our stay at this hotel. Staff were very friendly and helpful with all our queries and requests. We particularly liked the generous delicious breakfast and how hospitable the restaurant team was. We used the spa upstairs twice and we loved it. Just be sure to take your own flip flops to the spa because the shoes the hotel gives for free is slippery on those surfaces. The whole hotel is clean, the room was nice and good for its price. I would recommend staying at this hotel whether you are visiting Almaty for business or fun.
2.0 / 5.0
Reception was very disappointing. Room was missing basic things like soap, shampoo and hair dryer which I never end up getting.
2.0 / 5.0
Reception was very disappointing. Room was missing basic things like soap, shampoo and hair dryer which I never end up getting.
2.5 / 5.0
I keep coming back, and the place keeps delivering each time - that is worth mentioning - thanks Team Mercure
2.5 / 5.0
Amazing service from front-desk - Mr. DAMIR has been utmost professional and has helped us with advice and many other things. Comfortable lobby and location close to the walking promenade in Almaty. Good room-service
2.5 / 5.0
Amazing service from front-desk - Mr. DAMIR has been utmost professional and has helped us with advice and many other things. Comfortable lobby and location close to the walking promenade in Almaty. Good room-service
2.0 / 5.0
I like Mercure because their rooms and facilities are always modern and clean. This hotel in Almaty was no exception. Very satisfied with breakfast and their service was good in general. There are some dining options available within walking distance.
2.0 / 5.0
I like Mercure because their rooms and facilities are always modern and clean. This hotel in Almaty was no exception. Very satisfied with breakfast and their service was good in general. There are some dining options available within walking distance.
2.5 / 5.0
Fabulous experience. The check in staff was very courteous and friendly. Resolved all possible problems.
2.5 / 5.0
Fabulous experience. The check in staff was very courteous and friendly. Resolved all possible problems.
5.0 / 5.0
Great property Great propertyGreat propertyGreat property Great propertyGreat property
5.0 / 5.0
Great property Great propertyGreat propertyGreat property Great propertyGreat property
1.5 / 5.0
My usual stay when at Almaty but the hotel this time made a mistake on the invoicing when I had already checked out and when I asked to separate various charges, was told I have already checked out so they cannot reverse/provide as requested. It wasn't even my fault the error was done at the check out area yet they will not oblige my request, truly disappointing as after 3 emails no one has bothered to respond.
1.5 / 5.0
My usual stay when at Almaty but the hotel this time made a mistake on the invoicing when I had already checked out and when I asked to separate various charges, was told I have already checked out so they cannot reverse/provide as requested. It wasn't even my fault the error was done at the check out area yet they will not oblige my request, truly disappointing as after 3 emails no one has bothered to respond.
2.5 / 5.0
Had 6 nights at the hotel. Modern, clean and great service. Excellent
2.5 / 5.0
Had 6 nights at the hotel. Modern, clean and great service. Excellent
5.0 / 5.0
Really well located. Brand new and great service. Good breakfast. Nice spa. Good rooms
5.0 / 5.0
Really well located. Brand new and great service. Good breakfast. Nice spa. Good rooms
5.0 / 5.0
Great hotel, beautiful room and excellent restaurant.
5.0 / 5.0
Great hotel, beautiful room and excellent restaurant.
2.5 / 5.0
Preferable for business
2.5 / 5.0
Good for business
2.5 / 5.0
Good for business
2.5 / 5.0
This new hotel has a minimalist and functional design but with a nice vibe. It is on the edge of town but you can still walk (or take a quick Uber ride) to almost all of the places in the city. Not to be missed is the very nice spa on the top floor with particularly outstanding views of the city at sunrise and sunset.
2.5 / 5.0
This new hotel has a minimalist and functional design but with a nice vibe. It is on the edge of town but you can still walk (or take a quick Uber ride) to almost all of the places in the city. Not to be missed is the very nice spa on the top floor with particularly outstanding views of the city at sunrise and sunset.
5.0 / 5.0
The best Hotel in Almaty..Best service, best personal , they are too kindly..
5.0 / 5.0
The best Hotel in Almaty..Best service, best personal , they are too kindly..
4.0 / 5.0
House keeping services should be improved. Rooms are not cleaned enough.
4.0 / 5.0
House keeping services should be improved. Rooms are not cleaned enough.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Almaty?
Il prezzo medio per un affitto a Almaty è 38 € per notte. Questo affitto è 152 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Mercure Almaty City Center. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Non abbiamo trovato la piscina tra i servizi offerti da questo hotel. La piscina è davvero un requisito fondamentale per il tuo soggiorno?
Mercure Almaty City Center accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Mercure Almaty City Center?
Abbiamo trovato 7 servizi per questa struttura in affitto, tra cui aria condizionata, internet/wi-fi, parcheggio, lavanderia e idromassaggio o spa.
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