Lock on door didn't work, room smelled bad and EVERYTHING was dirty

Lock on door didn't work, room smelled bad and EVERYTHING was dirty

Nothing about this place defines hotel. Good luck. God bless.

Drove from Texas to Ardmore, Oklahoma to stay here. Room wasn't really clean to standard, and it smelled, but was tired, so I still stayed. I guess you get what you paid for even if it was at a reasonable rate. Had an additional charge to my bank account three days later. Called bank to alert that it wasn't authorized. Did not know what it was for? Called back to hotel and found out I was even charged a smoking fee even though I don't smoke. The room was at a good rate, so go figure. The one night stay turned into a larger amount that I shouldn't of had to pay. Called back to the hotel and got the run around explaining my case to the clerk who checked me in. Was told that there wasn't anything she could do, I had to talk to her manager. Finally, was able to talk to a manager. Who said that it was noted by housekeeping that a cigarette smoke smell was found in room after checkout that's why I was charged? That's funny because again I don't smoke. However, she will take care of the smoking fee and reverse the charges and send a confirmation email. No apology and still no confirmation email sent stating so. Stayed here before and had no problem and now with new management it's an issue. I follow all rules of any establishment, No smoking means just that. You are not going to blame me for something I didn't do and you don't notify me of it. You texted and call for check-in and a review after you check out.

Drove from Texas to Ardmore, Oklahoma to stay here. Room wasn't really clean to standard, and it smelled, but was tired, so I still stayed. I guess you get what you paid for even if it was at a reasonable rate. Had an additional charge to my bank account three days later. Called bank to alert that it wasn't authorized. Did not know what it was for? Called back to hotel and found out I was even charged a smoking fee even though I don't smoke. The room was at a good rate, so go figure. The one night stay turned into a larger amount that I shouldn't of had to pay. Called back to the hotel and got the run around explaining my case to the clerk who checked me in. Was told that there wasn't anything she could do, I had to talk to her manager. Finally, was able to talk to a manager. Who said that it was noted by housekeeping that a cigarette smoke smell was found in room after checkout that's why I was charged? That's funny because again I don't smoke. However, she will take care of the smoking fee and reverse the charges and send a confirmation email. No apology and still no confirmation email sent stating so. Stayed here before and had no problem and now with new management it's an issue. I follow all rules of any establishment, No smoking means just that. You are not going to blame me for something I didn't do and you don't notify me of it. You texted and call for check-in and a review after you check out.

Not a good stay! This property urgently needs an upgrade or should be closed entirely. I made a list of the issues we encountered but it too long for this space. Whydham should assess the state of this property, soon!

Not a good stay! This property urgently needs an upgrade or should be closed entirely. I made a list of the issues we encountered but it too long for this space. Whydham should assess the state of this property, soon!

We found dirty used towels in the bathroom, dead crickets on the floor and a chair that had most of the material pilled off with pieces of it on the floor. The bathroom door hit the toilet when opened. This Hotel needs a major upgrade!!

We found dirty used towels in the bathroom, dead crickets on the floor and a chair that had most of the material pilled off with pieces of it on the floor. The bathroom door hit the toilet when opened. This Hotel needs a major upgrade!!

Easy check in The rooms are fairly clean, but in need of repairs, especially paint

Easy check in The rooms are fairly clean, but in need of repairs, especially paint

Wifi sucks, the room its dirty

Wifi sucks, the room its dirty

The room had not even been vacuumed 😔

The pictures that are posted are not the same hotel. The room had not been cleaned and there was toothpaste spit on the sink and mirror. The bathtub was so dirty and there was something smeared all over the headboard.

The juncture of the tub and tub walls was inundated with mold. The toilets ball valve did not seal so noise from refilling the tank made noise every few minutes through the night.

the property was dirty there were bugs, no toilet paper dirty sheets and linen. the tub was disgusting and moldy. They didnt even give us our correct room. Curtains and floors were stained and had a white substance. DO NOT RECOMMEND

This property should never be on your list of places to stay. From the long brown hair in the sink and pillow, to the sticky desktop, clogged toilet upon arrival, drug induced shady characters walking through the hallways and around the property, and the staff! If you see this review it is your sign to pick somewhere else! After paying for 7 days I checked out after 1 night because it was so disgusting and guess what?!? They even kept my money for the remaining 6 nights! Stay away from this place

the property was dirty there were bugs, no toilet paper dirty sheets and linen. the tub was disgusting and moldy. They didnt even give us our correct room. Curtains and floors were stained and had a white substance. DO NOT RECOMMEND

The juncture of the tub and tub walls was inundated with mold. The toilets ball valve did not seal so noise from refilling the tank made noise every few minutes through the night.

Didn't have enough towels, only have us 1 more towel when we needed 2, we needed another planket and sheet also since they didn't have a room with 3 beds or a fold out. Didn't get a extra blanket or sheet either. Online when i booked it showed a outdoor pool and my kids were looking forward to swimming. Get checked in and the pool is gross and closed for maintenance. If it would have said that online i would have never booked at this hotel. The shower curtain was literally broke in several places not even fully hanging. They wouldn't replace it. For some reason it's not letting me add pics. If it decides to work I'll add them later. Right now it won't let me

Didn't have enough towels, only have us 1 more towel when we needed 2, we needed another planket and sheet also since they didn't have a room with 3 beds or a fold out. Didn't get a extra blanket or sheet either. Online when i booked it showed a outdoor pool and my kids were looking forward to swimming. Get checked in and the pool is gross and closed for maintenance. If it would have said that online i would have never booked at this hotel. The shower curtain was literally broke in several places not even fully hanging. They wouldn't replace it. For some reason it's not letting me add pics. If it decides to work I'll add them later. Right now it won't let me

There are few things can be fixed. Pool was green and couldn’t swim

There are few things can be fixed. Pool was green and couldn’t swim

The condition of the room was bad. Needed some repairs and desperately needed some paint. The beds appeared to be clean though.

I choose this property because it was advertised they had a decent clean pool. So i booked my room for 3 nights thinking so the pool will be amazing when its 100 degrees.. Well once i arrive and get to see the pool, it is horrible. The pool had obviously not been cleaned or serviced at all this season. So it would of just been nice to knkw that the pool was closed before

I choose this property because it was advertised they had a decent clean pool. So i booked my room for 3 nights thinking so the pool will be amazing when its 100 degrees.. Well once i arrive and get to see the pool, it is horrible. The pool had obviously not been cleaned or serviced at all this season. So it would of just been nice to knkw that the pool was closed before

The condition of the room was bad. Needed some repairs and desperately needed some paint. The beds appeared to be clean though.

Not the same as the old Lexington Inn.

Not the same as the old Lexington Inn.

Room was dirty and smelled like smoke. Breakfast was lousy with no caffeine coffee

Room was dirty and smelled like smoke. Breakfast was lousy with no caffeine coffee