Front desk personnel just great! Textable.

Great location and accommodations. We had a one bedroom for 5 of us. Slightly cramped, but we made it work. Amazing view from balcony. Major drawback- outdoor pool still closed for renovations even though website said it would be open 7/8. Thankful for indoor pool and hot tub.

Great location and accommodations. We had a one bedroom for 5 of us. Slightly cramped, but we made it work. Amazing view from balcony. Major drawback- outdoor pool still closed for renovations even though website said it would be open 7/8. Thankful for indoor pool and hot tub.

What a wonderful stay! Everything was wonderful, although we wished the outdoor pool was operational. It was closed for repairs, but we didn't know that ahead of time, so that was a little disappointing. But our room was fantastic and the property well-kept. We would definitely stay there again!

What a wonderful stay! Everything was wonderful, although we wished the outdoor pool was operational. It was closed for repairs, but we didn't know that ahead of time, so that was a little disappointing. But our room was fantastic and the property well-kept. We would definitely stay there again!

Excellent resort. Clean and front staff was very friendly.

Excellent resort. Clean and front staff was very friendly.

The condo was super nice and very clean. It had plenty of toiletries and paper towels as well as laundry detergent and dishwasher tabs. The wifi was inconsistent but there were some thunderstorms so that may have played a part. A word of warning, they do try to get you to listen to a timeshare type sales pitch but a couple of no thank yous we’re all it took for them to stop. We’d definitely consider staying here again.

The condo was super nice and very clean. It had plenty of toiletries and paper towels as well as laundry detergent and dishwasher tabs. The wifi was inconsistent but there were some thunderstorms so that may have played a part. A word of warning, they do try to get you to listen to a timeshare type sales pitch but a couple of no thank yous we’re all it took for them to stop. We’d definitely consider staying here again.

Just a very pleasant experience!

Just a very pleasant experience!

I actually loved it I was a little bummed about the outside pool being under construction I wish I had known that I absolutely love relaxing outside other than that it was good

I actually loved it I was a little bummed about the outside pool being under construction I wish I had known that I absolutely love relaxing outside other than that it was good

Absolutely gorgeous, clean, comfortable, luxury (for me) hotel. Every detail of this place was just perfect. The bed, the linens, fireplace, kitchen, TWO bathrooms, and the best jacuzzi tub. Friendly staff. Great location. Only negative is an early check out time compared to other places in the area (10am.)

Absolutely gorgeous, clean, comfortable, luxury (for me) hotel. Every detail of this place was just perfect. The bed, the linens, fireplace, kitchen, TWO bathrooms, and the best jacuzzi tub. Friendly staff. Great location. Only negative is an early check out time compared to other places in the area (10am.)

Very good place

Friendly, welcoming and easy check in with accommodations that I requested. Room was spacious clean and updated. The only thing was that the furniture was very uncomfortable and only 1 chair could have accommodated with one more. Outdoor pool was under construction and some other work was going on to clean up after winter. Would love to stay here again.

Friendly, welcoming and easy check in with accommodations that I requested. Room was spacious clean and updated. The only thing was that the furniture was very uncomfortable and only 1 chair could have accommodated with one more. Outdoor pool was under construction and some other work was going on to clean up after winter. Would love to stay here again.

Needs better couches but overall was great room

Very good place

Needs better couches but overall was great room

I loved the peace and quiet time

Ot is a beautiful propperty with spacious and clean rooms. That being said, they need to train all the staff in customer service skills, polite etiquette and how to assist the guests with whatever they have questions about. Upon check-in (after 12 midnight), the older lady did not inform me of any basic services or rules of the hotel. I was not told about Housekeeping, when check out is on my departure, or even what stores or amenities are nearby. The second day of my stay, I did have a helpful young African Americanstaff that told me where to get groceries. He even came out and showed me a shortcut to drive, since the grocery store was closing in 10 minutes. The third day on check out, I was called by a front desk staff man with a French accent. He told me I need to leave the room and there were issues with my credit card. Then 2 minutes later, Maintenance knocks on the door. He said to empty the trash. I told him i am moving as quickly as possible. He took a phone out and sent a text. I assume it was to inform the front desk i was still there. I needed 2 carts to remove my belongings, so I asked in the lobby. It was a separate desk, so I figured it was the Concierge. The young woman said it wasn"t her, but the empty desk in front of her was where the Concierge was supposed to be. So i just got another luggage cart and filled that myself. So there were a total of 4 + employees in the lobby of the hotel although I had to approach the one woman I saw, since no one assisted me!

Ot is a beautiful propperty with spacious and clean rooms. That being said, they need to train all the staff in customer service skills, polite etiquette and how to assist the guests with whatever they have questions about. Upon check-in (after 12 midnight), the older lady did not inform me of any basic services or rules of the hotel. I was not told about Housekeeping, when check out is on my departure, or even what stores or amenities are nearby. The second day of my stay, I did have a helpful young African Americanstaff that told me where to get groceries. He even came out and showed me a shortcut to drive, since the grocery store was closing in 10 minutes. The third day on check out, I was called by a front desk staff man with a French accent. He told me I need to leave the room and there were issues with my credit card. Then 2 minutes later, Maintenance knocks on the door. He said to empty the trash. I told him i am moving as quickly as possible. He took a phone out and sent a text. I assume it was to inform the front desk i was still there. I needed 2 carts to remove my belongings, so I asked in the lobby. It was a separate desk, so I figured it was the Concierge. The young woman said it wasn"t her, but the empty desk in front of her was where the Concierge was supposed to be. So i just got another luggage cart and filled that myself. So there were a total of 4 + employees in the lobby of the hotel although I had to approach the one woman I saw, since no one assisted me!

Hands down one of the best resorts we have stayed at. Plenty to do and lots of local attractions nearby. The resort was clean and provided the best customer service!!

Hands down one of the best resorts we have stayed at. Plenty to do and lots of local attractions nearby. The resort was clean and provided the best customer service!!

One of my favorite resorts to stay at! The hot tub and pool are our favorite part!

One of my favorite resorts to stay at! The hot tub and pool are our favorite part!

We had an amazing time at the hotel! We liked the space, cleanliness, safety but the shower and tub were excellent

We had an amazing time at the hotel! We liked the space, cleanliness, safety but the shower and tub were excellent

Average cheap quality room. Reception would not let us extend check out time to 12 pm even though we arrived at 2:30 am after 8 hours drive. This is a poor service.

Average cheap quality room. Reception would not let us extend check out time to 12 pm even though we arrived at 2:30 am after 8 hours drive. This is a poor service.