Hotel is excellent and the location is very convenient for getting to other areas of London and Heathrow.

For a quite expensive stay we received a Tiny room. Poor wifi. Air conditioning didnt seem to work. Broken main door. Staff mistakenly wanted to charge us 1000 pounds upon checking out for a 2 night stay wich we prepaid by the way. I thought it was funny though... The location was decent cloae to earls coart tube station but i would not stay here again for that price even though London can be pexpensive.

The convenient location to tube station and the great staff are the main reasons to stay here. The hotel manager at the front desk and the blond man who manages the restaurant went out of their way to make our stay delightful. The rest of the staff have also been well trained to be helpful and courteous. The variety of foods at breakfast was nice and the hotel seems to be well maintained. The attractive garden out back is quite nice. To be in central London, it is a quiet location and the tube station is on the Piccadilly Line with direct connection to Heathrow and, in the other direction, straight it Knightsbridge, Oxford Circus, and Piccadilly Circus. There are restaurants and stores close by. Over all everything was great except the older,soft mattresses that made our backs hurt. We did not complain because we did not expect them to go out and purchased a new set of bedding.

初海外、女子一人旅、英語能力は3歳に到達できてるか…(５０代です。) 朝ごはんがメチャクチャ美味しい。美しい庭を見ながらゆったり食べられます。 施設も綺麗で、静かで、駅からも近いです。駅からホテルの途中にスーパーがありいつでも買い物ができます。 安心して過ごすことができました。 Thank you for Lisa & Marina thank you for all your hotel service.

Room is ok but quite small and nothing special but it was clean and worked well for a shorter stay. The hotel breakfast is not worth the money and we skipped it 2 out of 3 days even though we had paid for all 3 days. The elevator was the worst and you almost had to bang on the buttons for it register the push. Location is super and very close to the metro. Overall nothing really bad to say but I would choose another hotel next time, especially considering what we paid.

Great location in Kensington. Beautiful garden and wonderful breakfast.

The staff was very helpful and pleasant! If we needed anything, we couldn’t believe how quickly they responded! We would highly recommend the hotel to anyone!

Nice clean boutique hotel. Staff is friendly and the location of the hotel is near many stores and restaurants. It’s pretty close to many attractions, however, if you don’t want to walk, the underground station is very close.

Fantastic stay.....great breakfasts. Only problem we’re the front steps & no one to help with heavy cases.

This hotel was recommended to us by friends and it did not disappoint. Our overall stay was wonderful, great location, amazing staff, delicious breakfast and the food choices at dinner were also great. Will recommend it.

very nice hotel. near the earl's court tube. nice breakfast, with gluten-free bread and cake. the room was in good condition, and in fine size for 4 people.

The hotel grounds and main floor are lovely. The guest room/bathrooms rather small. Amenities (shampoo, etc.) just so-so. Our guest room had a very unpleasant must smell that persisted throughout our stay. Hotel front desk manager was very helpful.