Superb Staff

Room and bathroom were tiny.

The authentic blending of seven original London townhomes was so well executed, especially because it had so many wonderful modern touches built in for today’s discerning traveler. Everything from the incredibly kind and well trained staff, to the delicious breakfast, afternoon tea and mixologist at the bar was beyond our expectations! A firm favorite!

It was ideal

good breakfast, good location,

the room and the bathroom were very small and there very litle closet space and no shelves or drawers, if I was not traveling alone it would have been impossible to unpack

I love this hotel! Check in was easy and helpful. Room was comfortable and cozy. Breakfast was great, and the K Bar is an exceptional venue.

The staff were pleasant and the bed was comfortable

The bathroom was incredibly small and the lighting was diabolical. The shower was so small it was hard to turn around in it (and I'm a small person) and the shower head badly aligned so that water sprayed all over the shower rather than just in the designated area. There were no drawers in which to put my clothes that didn't need to be hung in the wardrobe, which meant that I had to leave my suitcase out for the whole duration of my stay, making the "cozy" room extremely small. The housekeeping staff started early, which is fair enough, but despite the fact that I had the do not disturb sign on the door, they talked incessantly in the corridor outside my room and even had their mobile phones going off. Very unhelpful when trying to get over jet lag.

Non

Bad Hello, I would like to inform you that I was a guest in room 305 and room 304 with my family, and the first night I found an insect on the bed. The receptionist was informed and took a picture of the insect. The manager on duty was summoned at night and promised me to make a report and change the room, but this did not happen. It caused me allergies and pimples in my body, which forced me to go to the pharmacy for the necessary treatment because of it. Unfortunately, the room was not changed and there was no apology for what happened. I wrote this letter as a statement while preserving my right to stay, and this will cause me no financial consequences or loss. I hope that the hotel management will take the necessary measures to preserve my legal rights as a tourist. A guest is harmed by what happened, otherwise I will be forced to upload the video clip and pictures of what happened in the hotel review on the booking website . Dr.Nawaf Mohammed.

Extremely helpful staff. Beautiful facilities. Great location.

Value for money 8/10

Location and decor was awesome!

My room was small for the price and couldn’t open bathroom door all the way.