Amamos a vista da piscina, o Augusto é um fofo, super atencioso e educado. Quarto bonito, limpo e confortável, tv com canais básicos, acabamos nem usando. O mini mercado 24h foi muito útil pra gente!

Café achamos que ia até 12h como diz no cardápio então perdemos o café da terça por descer 10:20h (disseram que era ate as 10h). Também estava sem ar o restaurante, bem difícil consumir no local sem suar de calor.

Staff was super nice, the breakfast options were great and fresh every day, the location is prime if you need to be in the are to visit clients or need to go to the touristic places

Nothing they could possibly do about it, but planes flying by from the Congonhas are really loud and can wake you up early in the morning.

Friendly and helpful staff at the reception.

Was a bit basic and needed refurbishment. It was very noisy throughout the night.

Good facilities, clean and very nice breakfast.

We stayed for two nights. I asked the staff (a man) for a quiet room upon check in and I was told they would provide one. I insisted on this because my wife is pregnant and she needs to rest several times during the day. We got a room in a low floor and on the side facing the avenue, hearing every single bus pass by. I went back down to request a change to a higher floor and quieter room and I was told by the same man that the hotel was fully booked and there were no rooms available. I checked availability in Booking.com and there were many available rooms for that very same night. Too much noise from buses and passing aircrafts. No electricity plugs on both sides of the bed. Booking advertises property with parking, but actually it is not, it is a different company and you have to pay it on top of the hotel room.

The breakfast was good.

I had a really unpleasant experience at the Hotel. The front desk was not prepared to handle the amount of tasks and long cues. First of all, there was no communication that the Hotel pool was not working (this was one of the factors of why we decided to go there). We had booked in two bookings and we were told there was no need to change rooms. However, later we were asked to change rooms and we had the reorganize our personal plans based on that. Once I got back to the Hotel during the night I was not able to enter the Hotel because the room for the second day didn’t had my name on it. The front desk simply lost my name and I had to wake my brother up in the middle of the night to be able to enter my room. Another unpleasant surprise was that the employees communicated different times for the start of breakfast. The amenities of the hotel are outdated. We can see stains in our towels and even on the ceiling of the toilet. The elevator was constantly not recognizing the room keys and we had to do several trips to the front desk to magnetize them again and again. I’m deeply disappointed and I regret this unpleasant and stressful experience. I’m not even mentioning the constant airplane noises that were not blocked by the thin windows they had. The worst part is overpaying for a service that definitely needs improvement. I do not recommend it.

good clean . perfect bed

I'm speechless. No words.

I'm on a hurry. Another day.

Very well located

Awful!!! The hotel needs maintenance, the gym is dirty and super small. Breakfast wasn’t so good as well.