False advertisement. Pictures are nothing compared to the rooms and bathrooms

Le lieu entre les montagnes et Scottsdale

Je dirai simplement que le débit d‘eau de la douche est plutôt faible.

The landscaped courtyard with was nice and I appreciated the convenience of the little sundry shop. Staff was friendly.

I understand that they are undergoing a much needed renovation, so I will give the shabby rooms a pass. However, things just felt dirty. In the three days we were there, the stairwell was never vacuumed—and debris they was there when we arrived just continued to pile up. I don’t love their policy of cleaning the room every 7 days (with a refresh every 3). It wasn’t that easy to chase someone down for clean towels or new coffee pods. My biggest complaint was the breakfast. When I stayed there last, the kitchen wasn’t open. But conveniently, they had large canteens of coffee and cream out in the lobby from early morning on—great if you are traveling or moving out to a hike. Now they have discontinued that. The only free coffee is in a small low-end machine in the room (always sketchy). The kitchen doesn’t open until 7, and serves very expensive coffee and surprisingly complicated breakfasts. When we were there, the same person was in charge of cooking in the back AND serving out front. This is a ridiculous challenge for any staffer and frustrating for someone in line for a cup of coffee, just after someone else puts in an order for three omelettes. My recommendation is to bring back the free large coffee canteens, forget about the fancy espresso machine, and consider being a free basic continental breakfast place, like your peer-hotels. No one expects avocado toast from this Sonesta Select—we would have been happy with a to go cup and a toasted bagel in half the time.

The staff members were very kind and helpful. The breakfast was good, and I’m glad they have snacks for purchase because there aren’t many restaurants near by.

A notice of renovations to the fitness room prior to my arrival would have been appreciated.

Nothing !!

They over booked so they upgraded us to room without asking and it was a smoker room !!!The room and bathroom was dirty!!!We checked in at 12:30 am so when I did try to find another place ti stay near there either where all booked or triple the price !!!!The World Series 😬

Location and value.

Restaurant is still closed and only a snack room of stuff to purchase.

Location

Bed was terrible Mattress was terrible

The convenience of how close it was to the Mayo Clinic

Many opportunities in cleanliness. Rug had many stains, shower and restroom both needed attention. Restroom corners and vents were dirty, shower corners also had lots of build up of dirt. Shower tub was stained. The pool had a slimey feel to it from the chemicals when I got in so I got right out.