Accommodating staff, free breakfast, close to parks, apartment size fridge with mini kitchen.

This didn’t bother me but might throw some off, this is used by workers in the area so there are many workers trucks in the car park and they like to hang out in the front of the property and smoke and socialize.

Very clean

There could be better parking

Breakfast was good. Bed was comfortable.

Did not like the pillows.

Townplace Suites is in an excellent location off the main route that goes through Carlsbad and leads to Carlsbad Caverns. The room is a nice size with a small sofa/bed, king size bed, TV, and an adequately supplied full kitchen which is very convenient. Staff at the reception desk is very pleasant and helpful. Breakfast had a good selection and the pleasant attendant made sure everything was well-stocked. Nice large bathroom also.

Our room did not have a working phone during our entire stay since it seems that it had been disconnected by the previous occupant and not properly reconnected. Once it was properly connected, it was slowly charging during our entire stay. The TV also would not work properly since it could not access any channels and, because we could not reach the front desk by phone, we had to go down to the lobby to explain the problem. However, the young woman at the front desk was very helpful and came to our room to unplug the TV and make some hook-up adjustments. Also, we did not have an internet connection using our chromebooks until we bluetoothed it by making our phone into the hotspot. We did not figure that out until the morning. For all the inconvenience, the rate was too high. The people at the reception desk, however, who were always pleasant and helpful.

Breakfast was excellent. The gal described the items — many freshly baked & made. French toast was very good, quiche, & fresh biscuits. For a hotel breakfast, thought was very good.

cleanliness and staff

Large room. Breakfast

Dirty windows, room cleaning every second day. No proper restaurant anywhere! No real reading lights.

easily nicest hotel in the area. close to Carlsbad caverns.

no complaints.