Pool

The superior room is streetside and we could hear the all-night traffic (!) so loudly in the room as if there were no windows at all! Despite our long flight we could not sleep so we asked at 3 AM to change to a room on the other side of the building that was quiet. It was a lower price class and smaller and the hotel gave us a dinner for 2 after we asked some compensation (since we used booking, a discount was out of the question), which was a cheap cop-out as we had shared in advance that on our last night we had a dinner already with a tour they recommended (!) and that we already paid for dinners at the hotel the 2 nights before… when we asked for some cocktails or a bottle of wine instead they offered juices or mocktails instead (after returning from a big beach dinner after 9PM, how tasty…). Very disappointing experience, the staff remained friendly but our issue was not solved, basically we lost one night of sleep (impacting our tour the day after) and paid a higher price for a lower room category. Don’t go there if you want to sleep in that room category (that just being by the core raison-d’etre of a hotel, no?)

Lugar completamente acorde para lo que buscabamos, estar en un punto accecible de la ciudad, las instalaciones cumplieron nuestras expectativas, desayuno variado, buen gym, y las habitaciones super completas y comodas, piscina al aire libre con espectacular vista, en general todo salio perfecto.

nada, todo muy bien.

Le personnel La salle de sport Les équipements Restaurant bon dans l’hôtel

Les rideaux étaient moisis derrière La salle de bain/toilettes sont en vitre opaque donc moyen si pas venu en couple pour l’intimité L’emplacement proche de l’aéroport mais loin du reste Bruyant pas très isolé (boules quies nécessaires)

プールが屋上にあり、ジムが使用できる。

部屋がカビ臭い。

entry was nice

We didnt feel like welcoming. we felt like they are ignoring. most of the staff couldnt speak english. I ahve called them and requested 2 times to help us for carrying laguage downstair. noone came. After shower we couldnt find any towel or nepkins. they took all the towels after room service and forgot to put new. first day locker was not working so they came and checked and after taking a lot of time decided to replace it with new . We were like nothing is perfect here

very noisey in the room when the wimd was blowing?

The staff at the reception have been really helpful and this makes all the difference when you are in a new place. Thanks guys.

Nothing actually, I wish I knew this hotel earlier, we just stayed for a night before our flight.

Room and the air conditioning was great. I was happy with my room, a nice size, good view & extremely quiet. Others have told me the front section of the hotel does have some noise. Facility was not too large. The staff were very helpful especially with help with transport or needing a phone call in Indonesian to be made or explanations needed. Location is good, easy for transport to find, just off the main tourist areas. Most of the guests were Indonesian on holidays which added to the atmosphere of being overseas. Food service was good. Tea & coffee making is possible, with a small fridge. I made my own breakfasts in the room & only had their paid breakfast twice. There is a nice coffee shop next door, though it doesn't open till 11a.m. & also local minimarkets & resturants, though the ones at the hotel are okay. Cocktail hour is good. It is good for Gojet transport & also you can order food via Gojet, many of their Indonesian guests do.

There was a nice area on the roof, but almost no shade. The swimming pools were in the full sun most of the time. Also music played in some of outdoor & restaurant areas continually.