Staff’s hospitality

Cleanliness is so poor

The hotel has spacious parking. Our service includes adequate breakfast.

A lot to be desired, it could do with a bit of attention on cleanliness and upgrading of some room facilities. The bedsheet has stained on it, the bathroom shower was broken, the toilet water was clogged and the flushes was slow...the buttons on the elevator could be serviced as some were broken, as well.as.the parking could use more lighting

None, because bed cover n pillow cover not clean , colour of is look dirty.

Closed in bathroom not compertable

Response of the staff to fix problem in the room.

Nothing!

It was filthy Most rundown place I have ever been to. I booked for 2 nights but left the following day. I wasn't able to sleep all night because there was karaoke night on the first floor. The room smelt like cigrates... The blinds, carpet, sofa were wornout. The bed sheets had blood stains and even after asking room service to change the sheets they still had stains. Their staff were also not happy working there. Anyone wanting to stay there please don't even think about it! I don't understand how booking.com are partners with this hotel chain? Do you guys inspect the hotels before partnering with them? Oh and the photos are not the same as the reality of the place. Very good photoshop/ camera/ lighting tricks.

The view was nice

The AC didn't work very well Need more coffee and sugar

the room is comfortable and refreshing

building maintenance and room facilities need more attention and updating

Location

The room is dirty. Bathroom has 3 cockroaches, 2 cockroaches on bed and 2 more cockroaches on the desk. The bathroom has NOT seen cleaning for a very long time. It is the GROSSEST hotel bathroom i have ever seen. Carpet is very dirty. Check in staff was not really friendly and knowledgeable also, took a while to just check in and there is no other guest. Worst hotel ever stayed!

Price of rate

Kurang terang kwsn sekitaran.. Hotel nmpk suram