Gorgeous building which really felt like a family home. The staff were wonderful. We had a tea ceremony as we checked in which was lovely. The hotel is in the old town but not in the hustle bustle which is great. There is fresh fruit available all the time and it’s delicious.

The Hotel has a nice position in Lijiang old city, it is close to the water, one of the main shopping streets and not too far from the edge where there is a parking lot. The hotel itself is beautiful, it has a nice inner garden and beautiful rooms. Just outside the hotel there is a street with lanterns and a small bridge over te water, this makes it a popular spot for taking pictures. The staff is very helpfull and always there to offer tea, coffee or something to eat.

The breakfast offerings are limited, there is a western and a local cuisine offer, but if you want something else, just ask the staff, for sure they will help you out with other options even if they have to go shopping outside. You can't park the car at the hotel, so you need to walk a bit to the parking lot, but actually this is very nice, Lijiang old city is car and bike free, making it a very safe place for kids to play carefree in the streets.

The location was perfect, inside the ancient town. You had to enter through the security barrier which was fine as the security staff was very helpful and one of the staff from the hotel were there to greet us, even after our delayed evening flight. We were right on one of the streams within the town. The very best thing about the hotel was the staff. Ann and her sister were very helpful with all our questions and assisting with booking a private driver and tickets for the Romance of Lijiang show- also highly recommend this! Ann and her sister listened to our experiences in Lijiang and also about us and our family. In comparison to other properties that we saw throughout our 3 night stay we had much bigger rooms and they were private. Some Inn's have rooms with no other windows expect those which face a public courtyard. The chinese breakfast was very tasty and a speciality of Lijiang. I loved the rose petal tea (amongst other choices) which were offered. Tea was offered each time we returned to the hotel. Perhaps something for coffee drinkers to consider to bring their own coffee grounds and a plunger as only instant coffee was on offer. I can recommend the "wish you were here" coffee shop ( which also has live music) where they offer Italian coffee.... delicious!

Its not that i didn't like it.... but the water fountain kept me awake at night, which when i mentioned to Ann, she told me they could have turned it off at night.

Everything.

A perfect stay. Quite and close to everything. Staff is very nice and speeks fluent English. I wll there be soon again.

The location is amazing.

The room was average. The breakfast was soso.

The room was huge, warm and comfortable. Toilet is separated from the shower and the (massive) bed has warm sheets. Shoutout to the staff that helped us in our second day too: we had a tough time with a food poisoning mixed with altitude sickness and they went out of their way to help us getting medications, healthy food, tips and even oxygen masks!

Honestly I have no complaints about this hotel. We would like some western breakfast maybe, but that wasn't advertised by the hotel so it's not really their fault.

The property is beautifully appointed with charming traditional trimmings and all the amenities you need. In an especially cold winter, our spacious room that overlooks the river is comfortably heated. Amy, cousin of the owner of the guesthouse, is especially hospitable. She helped with many of our arrangements and gave us great tips on where to go for good food. We enjoyed having tea with her, watching her prepare it the traditional way and chatting with her. We stayed 6 nights and wished we stayed longer.