Four Seasons Hotel Hangzhou at West Lake
Hotel in Hangzhou
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Top-tier experienceOne of the higher cost properties in the area
About this hotel
Sitting in the northwest corner of the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake boasts views of traditional Chinese gardens from most units.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Hangzhou
Nearby attractions
Available Rooms
Garden View King Room
1 King • 678 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Premier Garden View King Room
1 King • 678 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Garden Terrace King Room
1 King • 785 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Lagoon Suite
1 King • 1399 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Panorama King Room with Garden View
1 King • 861 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
5.0 / 5.0
Staff staff staff all of them nice helpful , I can mention Lu Lu she is special, breakfast staff very nice ..
The chief is so so perfect thanks for him he cooks exactly what we like
5.0 / 5.0
very comfortable
the price is pretty high
5.0 / 5.0
As a luxury hotel, I have to say you can ask for help or reservations or other requests before you check-in. E.g. you can book a table at its Black Pearl Chinese restaurant - Jinsha, or you can ask them to book tickets for Impression of Westlake - btw I got the best seats for the show,. The hotel owns a private garden besides Westlake, so you can enjoy a peaceful time for your wandering. Also it has a private dock for a reserved boat cruise or even plus a privileged breakfast course on the boat. Best location as well - very convenient for Linyin Temple or other temples near around or Longjing Village.
Yes it is expensive, but if you want to have a terrific treatment for you and your families, I'd recommend to stay here at least once in Hangzhou.
None.
5.0 / 5.0
Not much to say, Four Seasons is the leading hotel brand for a reason. Everything was perfect as expected. Plus the hotel grounds is simply amazing.
Shame the outdoor pool was closed. And they did cancel a boat tour that I booked on the basis of "wind" however I did see other tour boats out on the lake at the time, not a deal breaker but a shame.
5.0 / 5.0
the view
nothing, love everything
4.5 / 5.0
both of the location and property layout are unique
the swimming pool and sauna, with which the direction and set up indications are chaotic,
4.0 / 5.0
location, SPA and Restaurants
outside pool was closed in the middle of summer
4.5 / 5.0
Food quality, presentation and choices are great for all meals.
Good view from restaurant and pleasant environment.
NA
4.5 / 5.0
exceptional experience!
diversity of breakfast could be more.
5.0 / 5.0
Location was good. Breakfast was really delicious. Specially Swimming pool was so nice and clean
4.0 / 5.0
Location was good if you just want to stay within walking distance around the lake. Rooms were very well equipped and comfortable.
Was expecting a bit more in terms of layout and grounds...for a hotel in this price range the surrounding gardens and outside areas were a bit limited, but what was there was very well maintained and cared for. Only two restaurants to choose from with limited opening times.
5.0 / 5.0
Despite of the hotel facilities, location (which is remarkable) and the food! the whole Team of Four Season was the best we have ever met! from the kitchen until the reception, everyone makes you feel so special and in a genuine way that is hard to express through words!
Special thanks to Sisi, Cherry, Penny, Mya, Leo, Cibyl, Xiang and Michael! I hope to see you soon!
more days to stay there? ;)
5.0 / 5.0
The food in both restaurants is exceptional, the place is great and the personalized service from the staff is amazing, is definitely an amazing place. I would like to emphasize on the staff service that took all the attentions to the next level. Highly recommended!
Unfortunately the pools were closed due to maintenance, which is understandable. Upside, the staffed enabled a pool in one of the villas so we could still use a swimming pool. Minor issue that doesn't change the amazing services provided
FAQs
How much does this hotel cost compared to others in Hangzhou?
The average price for a rental in Hangzhou is $39 per night. This rental is $125 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Four Seasons Hotel Hangzhou at West Lake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Seasons Hotel Hangzhou at West Lake. Enjoy the water!
Is Four Seasons Hotel Hangzhou at West Lake pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Seasons Hotel Hangzhou at West Lake?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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