Imperial Palace Hotel

Property building, Day, Bird's eye view, Swimming pool

Property building, Pool view, Swimming pool

Property building, Bird's eye view, Swimming pool

3.4

Average(2,220 Reviews)

Hotel in Sunny Beach

5-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Only 30 metres from the shore in Sunny Beach, Imperial Palace Hotel offers a relax zone with massages, sauna, Turkish bath.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Sunny Beach

Nearby attractions

Archaeological Museum

3.4 mi

Парк Обзор

11.3 mi

Available Rooms

Economy Double Room

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room with Garden View and Balcony

1 Sofa • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Studio with Sea View and Balcony with Free Parking included

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room with Garden View and Balcony (2 Adults + 1 Child)

1 Sofa • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room with Garden View and Balcony (2 Adults + 2 Children)

1 Sofa • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Imperial Palace Hotel

$$$$

3.4

Average(2,220 Reviews)

Hotel in Sunny Beach

5-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pool, Pets allowed and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Only 30 metres from the shore in Sunny Beach, Imperial Palace Hotel offers a relax zone with massages, sauna, Turkish bath.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Sunny Beach

Nearby attractions

Archaeological Museum

3.4 mi

Парк Обзор

11.3 mi

Available Rooms

Economy Double Room

2 Single • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room with Garden View and Balcony

1 Sofa • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Studio with Sea View and Balcony with Free Parking included

2 Single • 344 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room with Garden View and Balcony (2 Adults + 1 Child)

1 Sofa • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room with Garden View and Balcony (2 Adults + 2 Children)

1 Sofa • 279 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.4

Average(2,220 Reviews)

100% verified reviews

3.4

Aug 2024

Worst stay we've ever had, horrible humans, horrible experience!

Hotel is massive, impressive structure. Pools are amazingly designed. Nice views. A bit on the north side of sunny beach, with all the fun happening Central South, but was OK. But all these does not change or ever will, the fact that is a completely horrible place to stay.

Worst experience myself and my family ever had staying at a hotel. Hopefully, people will read this review and understand it's a genuine one before they waste their money on that sh**h0le. First, don't get fooled by the Parking available note on their website. There's a small parking lot only available for their little gang. Everyone else is being sent to park to shady areas with shady people. There's a huge parking mafia on the streets, working close with hotel staff. Managers are a complete joke, they are the type of gangsta wannabe, just giving you the f off attitude if you dare to bother them. Next, the worst part of the stay. The kitchen. I guarantee you've never seen something like that before. Imagine 1k people or more having to eat in a restaurant with about 50 tables or less. No tables available, massive queues for food. 10 minutes waiting to be able to grab some chicken or chips, while all other foods are gone instantly. As soon as a tray of food gets brought, it's instantly emptied. Everyone's angry there, because there's literally chaos, and trying to actually grab anything else beside salads is almost impossible. They will argue and say there's another restaurant, a smaller one that has extra seats. That one has no food either, just salads. We've tried. There wasn't a single happy person inside there during our stay. Massive queues for a coffee, for a Coca-Cola drink or anything. Any response here from their side, trying to argue what I'm saying is a lie and they are a disgrace. I've seen 3 stars 10 times better than them. It's the architecture that give them their reputation. Other than that, it's a place run by a small gang, ready to tell you to f off and a place where you'll starve or get a heart attack trying to eat. Also, had my check out at 12 o'clock, as normal. Went down for a coffee 8 o'clock, came back and realised they blocked my acces, couldn't acces my room anymore.

3.4

Jul 2024

Tento hotel je veľké sklamanie

Iba architektúra budovy a výhľad

Hotel má ďaleko od 5 hviezdičiek, zlá strava, káva aj iné nápoje v umelých pohároch, žiadny priestor na kľudné posedenie, smrad v izbe, parkovanie ďaleko od hotela

3.4

Jul 2024

Rossz

Semmi

Az ételek italok kritikán aluliak. Személyzetről és a hotelről sem tudok jot mondani. A parton kívül semmi pozitívumot nem tudok felhozni semmi képpen sem 5 csillag nagyon maximum 3 csillagra lehet értékelni azt is erős jó indulattal.

3.4

Oct 2023

Nu recomand hotelu Imperial

Nimic

Personalul a fost destul de Ok.dar cu curetenia a fost ceva exagerat o trebuit sa merg la Recepție sa spun sa vina sa îmi facă curetenie .Am plătit pentru o camera și am primit cu totul altceva

3.4

Jul 2023

Very dissatisfied.

Rooms spacious. Near beach ,water provided everyday in room , food reasonable Drinks quiet ok

Toilet to near the sink. Beds to low , no balcony which I missed , We were the only English in the property, No organisation at reception. Lifts a nightmare Ask for a low floor got 4 th floor husband had a hip replacement & I had broke my wrist. Other guest very rude No one stuck to the rules. Just ignored them. Guests taking food out all the time. One morning I took sone for my husband as he was in bed poorly , the restaurant manager stopped me. Said it’s the rules I was fuming When all the Bulgarians & other nationalities had been doing it all week. I did it once. Felt a bit penalised for being English Unfortunately I would not go back in this hotel again. People leaving towels on beds all day 8or 9 beds when you could not get one. Disgusting. They went on beach but left towels in bed wants stopping. !! I had to get up at 6 am to get a bed. This is not a holiday to me. Then had to pay for beds & brolly on beach when it’s suppose to belong to hotel. Booking , com should state about what nationality are in these hotels. As like I say I got sick of being pushed & shoved & restaurants ridiculous. Never seen such greedy people. In all my life. Queuing all the time then if went in late nothing left. ! I’ve been going to sunny beach for over 20 years. & never had this before in a hotel there. It’s a no no for me never again. It’s. Shame as it is a lovely hotel. Staff very nice. If they got the manager to sort these situation out I’m sure it would get better reviews.

3.4

Jul 2023

Very poor

The things we liked were the location, the size and cleanliness of the room,food in the restaurant was good!!!

The things we didn't like were a lot. How would be possible a hotel with 1200 people capacity to only have 350 sunbeds around the pool and 400 chairs in the restaurant 🤔 We had to queue for 20 up to 40 min so we could get in for breakfast, lunch, or dinner. Reception staff is working very slow and during the day it's always a hundred of not very happy guests dow in the lobby/ reception. The swimming pool wasn't very clean...we never use ir!!!!!!

3.4

Jun 2023

Very good

The staff was really nice.

The food is no way 5*. Glasses missing all the time, which is very anoying.

3.4

Jun 2023

You have money, use it for better and ‘happier’ staff and HAND SOAP

Very spacious place, nice and comfortable with amazing outdoor and indoor pool

The staff looks annoyed, sad not wanting to be there. For a five star hotel I expected to at least have a shower gel and hand soap in the bathroom. They should start hiring people who are able to speak English not when I ask them when the bar opens and to have a stupid hand gesture in return. It’s a luxurious hotel and it doesn’t live up to its standards

3.4

Jun 2023

bad experience

the location was good

The food is very bad, all very dirty, the staff completeley unpolite!

3.4

Sep 2022

Yuck

The service people were nice

The room was filthy and disgusting. The food was poorly cooked.

3.4

Sep 2022

Pleasant

Location, great staff, swimming pool, beach

Rooms not very clean, shower and toilet very old, food

3.4

Sep 2022

Exceptional

Only whay to pay for parking to not good

3.4

Sep 2022

Exceptional

Everything about this hotel was fantastic our room was a nice size and sea view ,food was great and all-inclusive excellent

Nothing it was perfect

3.4

Sep 2022

Very good

Wi-fi is very slow

3.4

Sep 2022

nice place, but not organised. no where near to 5 stars hotel. should be just about 2.

perfect location

not clean. stuff very rough and incompetent

3.4

Aug 2022

waste of time and won’t bother with Bulgaria again

Location and a helpful cleaner

rude staff, food bad, terrible lifts, staff un helpful

3.4

Aug 2022

Shambles

Nothing

Room never got cleaned once when was there, asked for fresh towels twice ended up having to buy my own. Never replaced my toilet roll. The food I wouldn't feed to my dog Absalute shambles of a hotel do not stay here.

3.4

Aug 2022

Terrible experience

Not going to repeat what most reviews have already mentioned but generally not worth it at all. Very old/broken down rooms reeking of mould, food was poor and the plates were very dirty. The hotel mentions all inclusive hotel yet for almost everything you have to pay extra. Lifts broke down daily. Highly incompetent staff, especially the manager. I complained on the first day yet nothing was done about it. Asked for a refund and was promised a refund by the manager yet no money was given.

3.4

Aug 2022

Exceptional

Fantastic view from room 601

3.4

Aug 2022

It was alright overall.

Food was good, the room was cleen and good location..

The drinks at the bar, the pool was dirty, everyone hated the elevator because there were forming long queues .

3.4

Aug 2022

Bad experience

The food is really really bad. I got sick because they repeat the same food. No fresh food, meat or fish.

Bad food, bad bed, bad treatment, we Gad to pay parking and umbrellas at the beach.

3.4

Aug 2022

a 3 stars experience

the location / on the beach the access to a great sand and sea acceptable and diverse food nice sea view

No towels in the room when we arrived. No clean towels all the period we stayed. No room cleaning. Awfully crowded. Slow elevator lifting too many people. No beach chairs and umbrellas included in the cost. 2 chairs and 1 umbrella cost 27 leva / day.

3.4

Aug 2022

Please , avoid this hotel!

The food was ok. But very crowded and not much variation.

The parking is a big problem. The guy working there is not helping at all and he is most probably waiting for money in order to find you a better option. The parking is always full they say and the hotel does nothing to help. We waited 1 h in the sun trying to find where to park and their attitude was rude , even threatening us that they will take our car away and we will not be able to get to it . Horrible ! The elevator was just 1 for an entire area ! We were waiting 15 min for it to move through floors. Very bad system with everything ! And very rude and careless attitude ! I don’t recommend this hotel !

3.4

Aug 2022

Good

Everything was way too perfect except the food.

3.4

Aug 2022

The hotel and staff was perfect,but %90 from guests was too noisy and they didn’t keep the place clean

The hotel is amazing

there’s too much noisy groups of people at night and none of the staff said something to them,theres no guards and anyone could come in and get drinks and use the pool even it they arent staying in the hotel and when we booked online,the room was for 3 adults and we did put that my daughter is 13 but when we got there they told us we need to pay more money bc shes over 12.we booked 1 room for 3person and 1 for 2

3.4

Aug 2022

Avoid if you are women on your own with young children.

location.

We have stayed at the hotel in the past and our room was not very clean. We paid for ‘all inclusive’ but the restaurant was unable to cope with the volume of guests and it was almost impossible to find a vacant table and then easily get food. When we did, the food choice was reduced. We had to eat off the premises so children had more choice than burgers. Not a great experience when it was an ‘all inclusive’ hotel. Situation was explained to staff without any resolution.

3.4

Aug 2022

Loved the location but hotel more like a three star than a five.

Location was really good, right on the beach

Some days the room wasn’t even cleaned, didn’t get clean towels, the floors weren’t clean and we had ants that never got cleaned despite reporting it. The food wasn’t great and service was slow. Swimming pool was dirty and overall cleanliness of hotel was very poor.

FAQs

How much does this hotel cost compared to others in Sunny Beach?

The average price for a rental in Sunny Beach is $49 per night. This rental is $6 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Imperial Palace Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Imperial Palace Hotel. Enjoy the water!

Is Imperial Palace Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Imperial Palace Hotel?

We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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Imperial Palace Hotel

Hotel in Sunny Beach

Reasons to book

About this hotel

Amenities

Map of Sunny Beach

Nearby attractions

Available Rooms

Economy Double Room

Double Room with Garden View and Balcony

Studio with Sea View and Balcony with Free Parking included

Double Room with Garden View and Balcony (2 Adults + 1 Child)

Double Room with Garden View and Balcony (2 Adults + 2 Children)

Imperial Palace Hotel

Hotel in Sunny Beach

Reasons to book

About this hotel

Amenities

Map of Sunny Beach

Nearby attractions

Available Rooms

Economy Double Room

Double Room with Garden View and Balcony

Studio with Sea View and Balcony with Free Parking included

Double Room with Garden View and Balcony (2 Adults + 1 Child)

Double Room with Garden View and Balcony (2 Adults + 2 Children)

Reviews

FAQs

How much does this hotel cost compared to others in Sunny Beach?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Imperial Palace Hotel pet friendly?

What amenities are available at Imperial Palace Hotel?

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