Pullman ZamZam Makkah

3.4

Average(22,344 Reviews)

Hotel in Mecca

5-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Pullman ZamZam Makkah is located just a few meters away from the Holy Mosque and offers luxurious studios and suites. It features a restaurant and views of the city and the Kaaba. Masjid Al Haram is 100 metres away.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Mecca

Nearby attractions

Exhibition Of The Two Holy Mosques Architecture

Alamoudi Museum | متحف العمودي

13.5 mi

Available Rooms

Classic Room, 4 Single Size Beds, City View

2 Single • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Classic Junior Suite, 2 Single Size Beds, City View

1 Double • 484 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Classic Room, 2 Single Size Beds, Partial Kaaba View

1 Single • 398 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Classic Room, 2 Single Size Beds, Haram View

1 Single • 398 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Classic Room, 2 Single Size Beds, City View

1 Single • 398 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

$$$$

Pullman ZamZam Makkah

$$$$

3.4

Average(22,344 Reviews)

Hotel in Mecca

5-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Mecca

Nearby attractions

Exhibition Of The Two Holy Mosques Architecture

Alamoudi Museum | متحف العمودي

13.5 mi

Available Rooms

Classic Room, 4 Single Size Beds, City View

2 Single • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Classic Junior Suite, 2 Single Size Beds, City View

1 Double • 484 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Classic Room, 2 Single Size Beds, Partial Kaaba View

1 Single • 398 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Classic Room, 2 Single Size Beds, Haram View

1 Single • 398 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Classic Room, 2 Single Size Beds, City View

1 Single • 398 ft²

Sleeps 5

You'll be directed to Booking.com for availability & pricing

Reviews

3.4

Average(22,344 Reviews)

100% verified reviews

3.4

Nov 2024

This is one of the good hotels to stay in Makkah near Haram. Perfectly situated and very close.

The entire staff is good. The receptionist, Ms.Mariyam, is very kind and humble. She assisted us very well. Alhamdulillah. The on duty manager is very professional and co-operative. He ensured our stay was comfortable. The breakfast is awesome and very good quality. The hotel was very neat and clean.

There is nothing I remember that I had a problem with. All the services were very good.

3.4

Nov 2024

شكراً استاذ مهند و كذلك حنين

بداية من الاستقبال ، كل الشكر للموظف مهند بشوش و تعامل جداً راقي تجاوب معي و عمل ليه ترقية من غرفة الى سويت و كذلك الموظفة حنين من خدمة العملاء تعامل راقي جداً . الفندق نظيف جدا و مريح و المصاعد مباشرة للحرم و الغرفة موجود فيها بطانيات و مخدات اضافية، الموظفين متعاونين و مهتمين

السويت يفتقد للأشياء الاستهلاكية مثل الفرش و لسلبرات و السجادة الصلاة و المصحف و غيرها . المطبخ لا يوجد به ملاعق أو سكاكين و أطباق لا انصح بالإفطار الخيرات فيه محدودة و غير جيدة مقارنة بسعر .

3.4

Nov 2024

نشكركم على حسن الإستقبال وحسن الخدمات وخصوصا على الآنسة المحترمة رهف الذي بذلت جهد كبير في مساعد تنا بدون اي تملل وأ

نشكركم على حسن الإستقبال وحسن الخدمات وخصوصا على الآنسة المحترمة رهف الذي بذلت جهد كبير في مساعد تنا بدون اي تملل وأخذت وقت كبير في مساعدتنا ولها كل الأحترام والتقدير. Mohamad Farhat , Shaficka Badran Farhat

3.4

Aug 2024

Disappointing

Location only pro

The fridge made excessive noise. The speaker wasnt working. Everything was old and run down.

3.4

Aug 2024

غير جيد

التعامل

الغرفه لم تكن نظيفة السرير غير مريح

3.4

Aug 2024

جيده - خدمة الغرف غيير سريعه -

الجناح مريح للعائله

عدم التوضيح بمكان الاطلاله / خدمة الغرف غير سريعه اكثر من ساعتين بعد اتمان الطلب

3.4

Aug 2024

Thanks

Cleaning

Nothing

3.4

Aug 2024

Umrah visit

Large spacious room

Dining and breakfast menun need improvement

3.4

Aug 2024

Good

Location and friendly staff

There was an electric problem and air conditioner was not controllable

3.4

Aug 2024

Très bien passé

Très proche de Caaba les Perssonnel son très bien accueillants

L'Ascenseur est très lent on peut faire une trentaine de minutes pour monter a P11 à la réception

3.4

Aug 2024

بالنسبة لي لا يكرّر للمرة القادمة.

الموقع ممتاز والسعر معقول

الأثاث قديم جداً و السرير غير مريح، كيبل التلفاز لا يعمل، وحصلت حشرات في الحمام ، لا اعلم هل هي موجودة من قبل ام تعلقت في ملابسنا بعد العمرة.

3.4

Aug 2024

تجربة ممتازه

موقع مميز

موظفين ممتازين جدا ومخدومين

3.4

Aug 2024

Calling from Room does not work, which is very bad for such a hotel.

Property was not as clean as per its cost and raring.

The receptionists were good and ready to assist. However, calling from room does not work. Taxi fair from hotel is 3 to 4 times expensive. The staff who help with Taxi are not honest. They know how to rip the customer. I still suggest for this hotel for its location. However, they have a lot to improve.

3.4

Aug 2024

Nice Hotel for Omra

Very prime location just meters away from Haram and all facilities, shops and restaurants. Room size is big Room amenities

furniture is a little bit old. waiting for elevator between ground floor and reception takes forever both ways. room lighting is not good

3.4

Aug 2024

I was asked to checkout at noon when already I was told that I will be checking out at noon. It was stressfull for me as

Nothing

Everything

3.4

Aug 2024

I would prefer to find different hotel next time

I didn’t like this time at all, when I arrived, room was not ready, I waited one hr and they gave me different room. And that room was not ready and basic items were missing.

Staff was not that cooperative, it was worst experience than all the previous times.

3.4

Aug 2024

La localisation top

L'emplacement

Pas de wifi dans les chambres téléphone airco

3.4

Aug 2024

Wonderful

The location, breakfast, plenty of lifts so no long waiting, polite staff, the view of masjid al haram was awesome - highly recommended if you are staying with family and you have children or elderly

None

3.4

Aug 2024

Spectacular

Everything

Nothing

3.4

Aug 2024

لاشي

القرب

تأخر في الاجابه

3.4

Jul 2024

Everything is perfect except the price and they should have reduce the price upto 25%

Location was very near to Masjid Al Haram & breakfast also very good with variety of choice and clean room

Masjid Al Haram sound tracks on the room was very good

3.4

Jun 2024

Worst experience in my life

The staff were rude we had to wait 4 hours in the lobby as Pullman said Booking.com did not pay the hotel when I paid Booming.com a week before arriving

3.4

Jun 2024

تجربه جيده .. ستتكرر ان شاء الله

نظافه والاطلاله وسهوله الاقامه والحجز والرد السريع عند الاتصال شكرا لكل الموظفين

3.4

May 2024

It was good experience but needs improvement from the hotel

I like the staff communication and cleaning of the property with the special location

When we arrived we found different room that is not the one I choose on booking

3.4

May 2024

Amazing location close to the most important place on earth

Phenomenal location close to the haram

Outdated rooms and decor. Bathroom smelt funky. Breakfast left much to be desired for a British/ indo pak diet

3.4

May 2024

لن تتكرر

بسم الله الرحمن الرحيم للأسف ترتيب سئ وخدمة أسواء تحس الموظفين تايهين ولا احد يعطيك معلومه ويتهرب منك ع العموم تجربة لن تتكرر وسأخبر كل المعارف بسوء الخدمه

كل شي …

3.4

May 2024

This is my third stay at pullman. And i had very bad experience on my third stay. I think the reason of bad experience i

Location

Bed was not good, did sleep well. Stay had bad experience… Prayer mat was not there. Brushing kit and shaving kit are not there.. i called the desk and they didnt give it.. and again asked room cleaning staff, even they also didnt give.. and at last i got it on the day of check out.😊

3.4

May 2024

غير مرضيه ولن اكررها

قربه من الحرم

النظافة تقييمي لها سيء المفارش لها ريحه ، الحمام مو نظيف والمويه مو نظيفه وكان خربان الحمام واتصلنا على العامل يصلح المويه ، ماحطوا لنا معجون اسنان وفرشه ولا سليبر ولا شي بس صابون وشامبو . الشي اللي يشفع لهم انها قريبه من الحرم وبالرغم اني اخذ جناح لكن للاسف مافيه اي مميزات ولا حتى اطلاله

3.4

May 2024

الإقامه جيده. لكن لابد من المزيز من الإهتمام بالنزيل حين الإتصال

الموظفين في ال لإستقبال عند الحجز متعاونين الأخوان في. المطعم. جداً راقين وخدومين فى p13 هناك مسؤل مصري جداً جداً ذوووق للأسف ماعرفت اسمه. لكنه متواجد يومياً

الإتصال لطلب خدمه. عبر الهاتف غير جيد لابد من اتصال ثاني ويمكن ثالث لتلبيت الطلب مثلا ً بالأمس طلبت خدمة تنظيف الغرف لم. يأتون الي بعد ماغادرة الغرفه بنصف ساعه وانا احب ان اكون متواجد اثناء دخول العماله

3.4

May 2024

تجربة جميلة

النظافة والخدمات وسرعة اجراءات الدخول والخروج

3.4

Apr 2024

A good location

The location of the hotel is perfect and the fact that there are lots of elevators to accommodate all the visitors of the tower is awesome + the food was good & definitely can’t forget to mention the amazing & attentive staff members

We were disappointed by the long wait to check in, we wish a new system was available to reduce the long wait in reception & the big disappointment was the hotel’s furnitures, it definitely needs renovation especially the beds. It wasn’t comfortable at all & the staff tried to help us by moving us to another room but some of the rooms had carpet smells. We believe renovation is mandatory

3.4

Mar 2024

lovely staff

the check in and check out speed. the attentivness of the staff and hospitality. the location.

the room was way too cold there werent enough towels in the room for the three persons. the housekeeping could have been done a little better. the food at suhor was average.

3.4

Mar 2024

Not good, Booking.com not honest, hotel not to the expectations

Nothing

Price, cleanliness, comfort, AC, quality

3.4

Mar 2024

Worst experience

Only advantage is a step away from Masjid Al Haram

1. Check in process very slow and desk receptionist don't care about customer busy hugging and kissing there friend's in Middle of check in process and I felt they give first preference to arabic speaking and not for subcontinent personal. 2. Room facilities were not provided until made request 3. Wifi was not able connect 4. Sahoor buffet was not full(no refill of dishes) had to wait for drinking water as it was not filled in the container 5. Bell boys were literally looting from guests usually taxi fare from haram to railway station is about 20 to 30 riyal but they were demanding 120 riyal for a taxi to call. Pullman being a reputable property should take care about these issues. NEXT TIME" BIG NO TO STAY IN PULLMAN ZAMZAM"

3.4

Mar 2024

It was okay , near the mosque , but we did not expect that worst from given to us

Closer to the mosque

Cockroach in the bathroom room my children was very upset, The wash basin sink was blocked call them several time to come and fix the came next day, My children took a video I have emailed them several times no reply back I need either booking.com or the Pullman Zamzam need to get back to me

3.4

Mar 2024

The property needs to be more clean for the price they are charging.

Good location, good service

Cleanliness of the rooms, the carpets were very dirty. No slippers were provided.

3.4

Mar 2024

فندق قريب من الحرم

القرب من الحرم

التاخير في الدخول لقلة الموظفين الفطور ليس بمستوى الفندق

3.4

Feb 2024

Good.

I liked the location of the property. I liked it was inside the clock tower so there were places like Tom Hortons, Starbucks etc. so really convenient when you just want to get out the hotel room with kids. I liked the fact the presidential suite has a partial haram view.

At times when it is busy during the day it can be difficult to get a lift as the hotel is located inside the clock tower and has quite a big shopping experience there. It can be difficult to communicate with staff due to language barriers.

3.4

Feb 2024

Inshyallah , it will be the last reservation at the hotel. The reception staff were very rude and the hotel was very dir

Nothing

Inshyallah , it will be the last reservation at the hotel. The reception staff were very rude and the hotel was very dirty and had a bad smell. I was supposed to enter at 2 pm, but they did not allow me to enter until 4 pm. The suite was different from my reservation, as it did not have a view of the Haram.

FAQs

How much does this hotel cost compared to others in Mecca?

The average price for a rental in Mecca is $39 per night. This rental is $52 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Pullman ZamZam Makkah. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Pullman ZamZam Makkah pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Pullman ZamZam Makkah?

We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.

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4.1

Excellent(20,113 Reviews)

Movenpick Makkah Hajar Tower

Pullman ZamZam Makkah

Hotel in Mecca

Reasons to book

About this hotel

Amenities

Map of Mecca

Nearby attractions

Available Rooms

Classic Room, 4 Single Size Beds, City View

Classic Junior Suite, 2 Single Size Beds, City View

Classic Room, 2 Single Size Beds, Partial Kaaba View

Classic Room, 2 Single Size Beds, Haram View

Classic Room, 2 Single Size Beds, City View

Pullman ZamZam Makkah

Hotel in Mecca

Reasons to book

About this hotel

Amenities

Map of Mecca

Nearby attractions

Available Rooms

Classic Room, 4 Single Size Beds, City View

Classic Junior Suite, 2 Single Size Beds, City View

Classic Room, 2 Single Size Beds, Partial Kaaba View

Classic Room, 2 Single Size Beds, Haram View

Classic Room, 2 Single Size Beds, City View

Reviews

FAQs

How much does this hotel cost compared to others in Mecca?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Pullman ZamZam Makkah pet friendly?

What amenities are available at Pullman ZamZam Makkah?

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