Hotel Jovel

Down comforters, in-room safe, individually decorated

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds | Down comforters, in-room safe, individually decorated

3.9 / 5.0

Good(101 Ratings)

Hotel in San Cristobal de Casas

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Colonial San Cristóbal de las Casas hotel in De Guadalupe with a 24-hour front desk
This smoke-free hotel features a restaurant, coffee/tea in a common area, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Jovel offers 30 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. 15-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Amenities

Internet / Wifi

Balcony or Patio

Garden

Map of San Cristobal de Casas

Nearby attractions

Embarcadero Bella Cahuaré

26.3 mi

Parque Ecoturístico Rancho Nuevo

5.8 mi

Available Rooms

Standard Room, 1 Double Bed

Beds not specified • 269 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Double Beds

Beds not specified • 269 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

$$$$

Hotel Jovel

$$$$

3.9 / 5.0

Good(101 Ratings)

Hotel in San Cristobal de Casas

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsGarden, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Internet / Wifi

Balcony or Patio

Garden

Map of San Cristobal de Casas

Nearby attractions

Embarcadero Bella Cahuaré

26.3 mi

Parque Ecoturístico Rancho Nuevo

5.8 mi

Available Rooms

Standard Room, 1 Double Bed

Beds not specified • 269 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Standard Room, 2 Double Beds

Beds not specified • 269 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(101 Ratings)

2.0 / 5.0

Nov 2021

Very cute, adorable hotel, but the beds were not comfortable, and I can here everything going on in the other rooms.

2.0 / 5.0

Nov 2021

Very cute, adorable hotel, but the beds were not comfortable, and I can here everything going on in the other rooms.

2.5 / 5.0

Jun 2021

Hotel was super gorgeous, great views, and had everything we needed. Beautiful garden and terrace. It was a pain to park. The staff wanted you super close to the sidewalk, so rims get scratched. Then there is a mandatory staff escort to the parking lot. Before my flight, the staff wanted me to wait a few minutes until other guests left—- did not appreciate having to wait when other staff said we could just take the key to open the offsite parking on our own. WiFi was not stable.

2.5 / 5.0

Jun 2021

1.0 / 5.0

Feb 2019

I was robbed and beat up by 6 men outside hotel property. Police refused to help and escorted me in to the hotel. I requested an ambulance by the night clerk and he rudely said he wasnt calling anyone. That i was fine and i should go to sleep or leave the property. I had to endure a 24hrs of pain amd hunger in my room for 24 hrs until i had the strenght to clean up and go downstairs. A second night clerk kindly warmed up some tamales for me after the restaurant closed and gave me some pain medecine. I left the hotel after the sedond night to recover at a hospital in another city. Hotel refused to refund my third and fourth night despite their written policy stating if you need medical care, a doctor would be called. Very dissatisfied overall. As far as the property. Its mexico. You get what you pay for.

1.0 / 5.0

Feb 2019

2.5 / 5.0

Feb 2019

The hotel location is wonderful is closed to the tourist zone, restaurant, transport, place is clean, staff very friendly and helpful

2.5 / 5.0

Feb 2019

The hotel location is wonderful is closed to the tourist zone, restaurant, transport, place is clean, staff very friendly and helpful

3.0 / 5.0

Nov 2017

It's a lovely Place, great location, but if you go in the winter be sure and dress because the rooms have no heat.

3.0 / 5.0

Nov 2017

It's a lovely Place, great location, but if you go in the winter be sure and dress because the rooms have no heat.

0.5 / 5.0

Mar 2017

Be aware of possible fraud in this location. I have traveled around the world and visited Mexico countless times. I have also used hotels.com many instances and NO ONE has ever made a copy of my identification with the attempts to keep it. The receptionist asked for an identification which was fine. He went and said I will be right back, never saying what he was doing with it. When he came back he said to sign a form and I took a glance at the paper he was holding and it was a copy of my identification. I asked why he had made a copy of my id and he said it was policy. So I told him that no hotel had ever done that, they may take a copy of my cc for accidentals but never just of my id. He started getting nervous, and then when I asked for the name of his supervisor he said he couldn't give it to me. NOW I was extra concerned. He can take an identification that has my full name, address, and date of birth but he can't give me the name of his supervisor?. As I continue to push for it, he said: "fine, here just keep the copy". Very fishy and when I later asked if this was a policy to another receptionist she said NO. Please be aware of this !!!

0.5 / 5.0

Mar 2017

2.5 / 5.0

Jun 2016

Nice hotel with a beautiful balcony over looking the city. You relax there and have a coffee and enjoy your morning. A little walk will take you to the main drag and central plaza. Hotel is clean and comfortable.

2.5 / 5.0

Jun 2016

2.0 / 5.0

Mar 2016

Good price and beautiful garden. As is the case with most of San Cristobal, there was no internal heating so it got pretty cold on the coldest nights. The WiFi basically didn't work for anything beyond email, but this was the case with most of San Cristobal (even the restaurants downtown).

2.0 / 5.0

Mar 2016

0.5 / 5.0

Feb 2016

Bad service!!! the hotel didn´t have a room for us, even when I did my reservation and paid for it 2 months before. Bad attitude of the employees. Don´t choose this hotel ever!!!!!!

0.5 / 5.0

Feb 2016

Bad service!!! the hotel didn´t have a room for us, even when I did my reservation and paid for it 2 months before. Bad attitude of the employees. Don´t choose this hotel ever!!!!!!

4.0 / 5.0

Apr 2015

I had few problems with my booking reservation (This situation was uncomfortable for me).

4.0 / 5.0

Apr 2015

I had few problems with my booking reservation (This situation was uncomfortable for me).

4.0 / 5.0

Jan 2015

Enjoyed the view and morning sun on the upper terrace. Only complaint was the weakness of the WiFi and TV signal.

4.0 / 5.0

Jan 2015

Enjoyed the view and morning sun on the upper terrace. Only complaint was the weakness of the WiFi and TV signal.

4.0 / 5.0

Oct 2014

The hotel is pleasant and welcoming, 2-4 blocks from the center of town and the main pedestrian walkway. There is a pleasant breakfast restaurant and the rooms are off a pleasant courtyard. The rooms are a bit small but quite workable. Our only regret is having booked a tour from the hotel. After assuring us costs were as in town we learned we over paid by half.

4.0 / 5.0

Oct 2014

1.0 / 5.0

Mar 2012

it was a very poor service, i stayed two nights and they didn't clean the room. i had problems on check in cause they wanted to charge me again the reservation i had already paid in advance on hotels.com . They had to change my room cause previous guest didn't checkout on time. it's on a nice location, close to the main pedestrian walk and cathedral, it has a really pretty garden and its not expensive at all, i wouldn't recommend it because of the very poor and unfriendly service

1.0 / 5.0

Mar 2012

FAQs

How much does this hotel cost compared to others in San Cristobal de Casas?

The average price for a rental in San Cristobal de Casas is $39 per night. This rental is $7 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Jovel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Jovel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Jovel?

We found 4 amenities for this rental. This includes internet / wifi, balcony or patio, tv, and garden.

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Hotel Jovel

Hotel in San Cristobal de Casas

Reasons to book

About this hotel

Amenities

Map of San Cristobal de Casas

Nearby attractions

Available Rooms

Standard Room, 1 Double Bed

Standard Room, 2 Double Beds

Hotel Jovel

Hotel in San Cristobal de Casas

Reasons to book

About this hotel

Amenities

Map of San Cristobal de Casas

Nearby attractions

Available Rooms

Standard Room, 1 Double Bed

Standard Room, 2 Double Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in San Cristobal de Casas?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Jovel pet friendly?

What amenities are available at Hotel Jovel?

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