Best Western Premier Herald Square

Property building
Bedroom
Restaurant/places to eat
Bedroom
Fitness centre/facilities
3.9 / 5.0
Good(733 Ratings)

Hotel in Midtown, NY

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This Manhattan hotel is located near Herald Square, within 500 metres of the Empire State Building and Macy’s. The hotel features concierge services and free WiFi.

Amenities

Air conditioner
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center

Map of Midtown, NY

Available Rooms

Executive King Room - Non-Smoking

1 King • 215 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Double Room with Two Double Beds - Non-Smoking

2 Double • 226 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

King Room - Non-Smoking

1 King • 215 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

Queen Room with Roll-In Shower - Mobility Accessible/Non-Smoking

1 Queen • 172 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Ratings and reviews

3.9 / 5.0
Good(733 Ratings)
100% verified reviews
4.0 / 5.0
star 5 empty
Mar 2023
Very good
Great location and really comfortable bed. Lovely decor and the staff were friendly and helpful. The thing was we were transferred to the Draper hotel so this review should be for the Draper.
We were transferred to the Draper and I would have liked to be informed of this before our arrival.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Mar 2023
Bad
Once we got to the hotel we were told that our booking was moved to a different hotel.
2.5 / 5.0
star 4 emptystar 5 empty
Feb 2023
Not great at communicating
I didn’t get to experience the hotel as it was closed. My booking was moved to an alternate hotel close by.
I wasn’t told the hotel was closed before arrival.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Feb 2023
Bad
i didn't even stay in the hotel. they send me to another one across the block and it was a lower quality
communication was unclear, I only discovered I've been moved at check in time.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jan 2023
Be careful, they will cancel your stay, relocate and downgrade you and refuse to answer calls.
We went to check in last night only to hear that we were downgraded and sent to another hotel almost two blocks away. Instead of calling us that afternoon to ask if we would like to proceed with the current booking (at the new hotel), the hotel had no contact with us or provided no support in walking over with all our luggage to the new hotel. The new hotel is not suitable for our travels as we required a fitness area as one of our travelling party is actively doing physiotherapy and needed the facility. The room and hotel that we were moved too was louder and has bare min. of the essentials that the original booking. I am beside myself. If we were given the opportunity to cancel or told in advance, even if by a few hours, we would have made the appropriate booking in another hotel for the needs of our travelling party. We had stayed here before and really liked it, hence why we re-booked. Will not be making that mistake again.
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Jan 2023
Tiny rooms. Good staff. Bad policies - making interest on everyone's deposits by keeping them
Check in
If Best Western take $100 damage deposit per room instantly, then why do they debit it from the credit card and not refund it for two weeks? It meant my funds were reduced by $200 on my cc for my whole holiday as I had 2 rooms. Not a good policy Best Western! You're making money on the interest on thousands of deposits! Very greedy!
3.0 / 5.0
star 4 emptystar 5 empty
Jan 2023
Make sure to inquire about dimensions of your bed before booking.
When we arrived to our queen size bed room, the bed was a full size NOT queen. The walls were scratched and dirty, the shower curtain was beatup and, dingy. Most upsetting was the bed. It was clearly a full size - they tried it. I immediately went downstairs to the concierge and explained. They were kind enough to upgrade our room for free. That why I am giving them a decent rating. The concierge staff were friendly and responsive.
Hotel us selling a full size bed as a queen. My first room had a full size instead of a queen bed and walla were scratched and dirty. Room was ugly and dark. Decor is UGLY AND CHEAP.
3.0 / 5.0
star 4 emptystar 5 empty
Jan 2023
Functional hotel, good location
Hotel is in a great location. It is functional and provides a bed which is all we needed really. There was nothing special about it.
I am waiting for my damage deposit to be returned three weeks after my stay.

FAQs

How much does this hotel cost compared to others in Midtown?

The average price for a rental in Midtown is $292 per night. This rental is $199 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Premier Herald Square. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Premier Herald Square pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Premier Herald Square?

We found 7 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.

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