Homewood Suites by Hilton Albany Crossgates Mall
4.3
Excellent(140 Reviews)Hotel in Albany, NY
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Set in Albany and with Capitol Building reachable within 4.1 km, Homewood Suites by Hilton Albany Crossgates Mall offers a fitness centre, non-smoking rooms, free WiFi and a shared lounge. The property is situated 4.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Albany, NY
Available Rooms
King Studio Suite - Non-Smoking
1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Studio Suite - Hearing Access/Non-Smoking
1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite - Non-Smoking
1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Suite - Hearing Access/Non-Smoking
1 King • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Queen Studio with Two Queen Beds - Non-Smoking
2 Queen • 333 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(140 Reviews)100% verified reviews
4.3
It was clean
Charged too much for a pet … $75 … rip off for a small well trained dog . Booking.com needs to pick up their game too… all they say when you are booking is “ there may be charges”… why can’t they say “it cost 75 dollars for your pet”. Then I would not have booked with them in advance like I did!!! Come on booking.com this is 2024 … you can do better !!!
4.3
The size of the room.
Everything was outdated. The pillows were smaller than my toddlers head. The continental breakfast was not good. The machines were broken and there wasn’t many options.
4.3
I like the breakfast. But at check in we have to wait for 1 hour, and after we asked for the room. Was other person at check in said to us we are ready . But the Young skinny blonde guy at check in was un profesional and no helpful.
The ckeck in . The borde young guy didnt make his job
4.3
Propreté
Pas de spa disponible pour les clients
4.3
It was close to where we needed to be and easy to get to.
We arrived early and there were very few cars in the parking lot. The person at the desk put us in a room directly over a nightclub/bar where the music did not stop until after 12:30 am. It was literally thumping through the floor. This we did not discover until we got back from a family event and it was just too late to pack up all of our things and move to another room. We also found a dirty sock on the floor from the previous individuals that stayed in the room which makes me question the housekeeping. We found it in the morning when we were leaving.
4.3
Sam is the very best staff, always helped us.
4.3
We used this hotel for a family gathering spot for those from out of town. The expansive lobby and outdoor patio were perfect for evening gatherings. The doubled breakfast spots were excellent.
The location next to the mall could be a plus or minus depending on your point of view.
4.3
Near old songs festival, great breakfast
4.3
Breakfast was very pleasant and there was ample food available.
Everything was very good.
4.3
Good breakfast, basketball court, friendly and helpful staff
Rooms were dated and carpet had bare spots and fridge had rust stains. Pool was closed for all but 1 night of stay.
4.3
Wonderful!
Nothing.
4.3
This hotel was very clean and comfortable and the staff was very good.
Nothing
4.3
The location is excellent. It’s opposite the mall so easy to shop and buy lunch and dinner.
Very very neat and clean. Rooms are large and updated. Lots of hot water. bed is comfortable.
Not enough hot breakfast options. The breakfast is monotonous .
4.3
Location
No car charging stations
4.3
It was good
The front desk lady was not very friendly, she acted like I was bothering her when checking in. We travel often and I did not appreciate her behavior
4.3
We got double charged for our stay with the Hilton chain of hotels through booking and have had trouble getting a refund
4.3
Closeness to Mall
No Tub plug to take a bath or bathe kids, the big square hole above the shower and how small the bathroom is. Otherwise everything was fine. Rates are ridiculous.
4.3
The location and staff.
The water pressure.
FAQs
How much does this hotel cost compared to others in Albany?
The average price for a rental in Albany is $142 per night. This rental is $33 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton Albany Crossgates Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Albany Crossgates Mall. Enjoy the water!
Is Homewood Suites by Hilton Albany Crossgates Mall pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Homewood Suites by Hilton Albany Crossgates Mall?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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