Large unit with full kitchen, washer and dryer.

Early afternoon on the day of check in I was contacted by Megan to let me know they had to switch the property because there was an issue with the place we were to stay. She said we would be moved to another property and given a two bedroom as well as a one bedroom to fit our party. I said that was fine then upon receiving a confirmation for only the two bedroom I texted as per her suggestion and she sent back I would receive the other confirmation soon. Around six thirty I called the property because I was unsure we would arrive by 11 they informed me that although two places were booked they were booked in my name and they needed Megan to put one in another person in my party’s name. I texted her but received no response. We luckily arrived prior to 11 only to find that check in issue not resolved so I called with no answer and left a message. Then we waited a bit and decided to all just in the two bedroom for the evening because we were exhausted. I never heard from Megan again and we were never able to go to the other one bedroom because the issue wasn’t resolved. When we got to the two bedroom we found only one very musty blanket in a closet, no fitted sheet for the sofa bed we had to use because there were 7 of us. There were spots on the mattress to the sofa bed so we took the flat sheet and tucked it around the mattress then used a blanket we brought with us to cover up with. Then the master bathroom light flickered constantly like a strobe light so we couldn’t turn it on. Finally on Saturday the property was without water for six hours leaving us to not be able to flush the toilet, wash our hands or take showers during that time. While we thought the property was pretty and there were some nice amenities it was a let down to have all those issues.

Excellent experience. Would do it again in a heartbeat..

We initially booked to stay at this rental back in February, got a quick confirmation and were very happy. Unfortunately when I reached out regarding check-in information 2 days before our trip I received a call back, the night before, that the property was overbooked and our reservation was not being honored! Megan was able to get us into another lovely rental immediately, but as you can imagine it was quite stressful. Loved the new place, and Megan was great about getting it all fixed last minute, but we understandably can’t say much about the actual rental itself.

I loved the property. Would most definitely stay again.

Awful they put is in a handicap room 3 of them our booking was for 3 bed room lockout. Then they lockouts us out of the 3 rd room Saturday saying we lonely had it for 2 days we clearly we booked for 3 nites it took 4 hours for Vrbo and manager to clear up their mistakes

We had a wonderful stay at the property. Since this is listed as a VRBO, I expected that we would be staying the owners property. But this listing is for any available unit within this timeshare complex. Very nice - but be prepared that there is not even salt and pepper provided for kitchen basics. If you intend to cook in the suite, as we did, you will need to furnish ALL you own food supplies. Stores are close so was not terribly inconvenient. This was just different that all of our other experiences in staying at VRBO properties. Plenty of dishes, towels, etc. provided. so thank you for that! A stressful beginning because we had not received check-in instructions and were unable to reach our host. We were literally 2 hours from arrival before getting a response and being told that our reservation was moved to another property. This was challenging as we then needed to coordinate with the other members of our family. Once settled in, we absolutely loved the property!! Our favorite part was the HEATED outdoor pool and kiddie pool!! We were swimming outside on New Years Day! We are from Wisconsin, so this was a true pleasure!

This condo is perfect for kids and adults! It’s close to everything Williamsburg has to offer. There was a slight snafu during check in, but it was taken care of IMMEDIATELY by VRBO host and the resort. The kids loved the “free” arcade play. There was plenty of space for 8 of us- and we could’ve easily fit a few more. The kids are already asking to go back next year!