My Mother was happy again on this hotel during her medical check ups there in dumaguete city. Thanks, Henia hotel for being so accommodating to my Mother and sisters. The process of booking thru Booking.com in your Hotel is so convenient. You guys really have a good management. Thanks again.

None. All great.

The staff were all very friendly and accommodating. They responded to our needs and helped get transportation when needed.

We booked for 2 adults and one infant but no cot provided and room was too small to setup the cot we bought. The toilet was blocked on arrival and the toilet bowl was filthy it needed a descaling. Staff however unblocked toilet immediately. Also the floors were dirty. The room had no natural light as it backed on to a brick wall. Breakfast was discusting, I ordered chicken with rice it was cold. The chicken was like a deep-fried rock probably due to being cooked days before and it tasted stale. The rice was also like rubber.

Breakfast isn't that good. Not much of an option. the bathroom was messy. since it is adjacent to a busy street, sounds of vehicles passing was annoying at nigth, especially when blowing horn

i think it is walking distance to boulevard.

Good complimentary breakfast

new and modern design facilities

bathroom towels are already quiet rough. There was a baby cockroach on the floor of the bathroom.

First, all the staff are very accomodating. I think they gave all our request, hot water, iron also our packed breakfast even if we are not in the hotel during breakfast time. They keep it and reheat when were back at 2-3pm, they did it for 3 days. Also, rooms are spacious and cozy, big beds and very clean cr. We book 3 rooms and 1 is a connecting which is very convenient to us.

Hope there is maintenance 24 hours. During our stay, 1 aircon had a problem around 1am but it was checked only 9am in the morning. My friends staying in the room weren't able to sleep so they don't have energy on our activity that day.

Clean, comfortable rooms

*close to the market/downtown

*the A/C in our room was not working really good during our stay. We can't even leave it on coz when you pull the key out, everything shuts down. *no hot shower

Their breakfast is room Service in the morning. The room is clean and the shower is great. The staff Are friendly and helpful.

😊

Excellent Staff. Room is clean! Will book again.

The hotel room is clean with hot and cold showers. The staff is accommodating. Check-in time is 2 pm but we were able to check in at 1 pm. The location is near the terminal, church, restaurants, and university.

Hotel was clean and the beds were very comfortable. The Hotel is just a few minutes away from the boulevard. I would definitely stay there if I'll visit Dumaguete again

Nice location. Very helpful and kind staff. Our room was clean and in good condition.

Unlocking the room with the key card required a precise angle or it would not unlock. Water accumulated in the CR after a shower and did not drain properly. The room was a bit claustrophobic not having an actual window. Water pressure was very low in the shower and sink.

Location was close to everything you need — grocery, drugstore, restaurants.

The internet was incredibly slow and it kept on disconnecting. No signal for Globe either, so I couldn’t use my cellular data. The restaurant was also closed, and they didn’t offer any non-meat options for the packed lunch. I had to wait 2 days for their management to approve my request for a non-meat breakfast.

Beds were very comfortable