This was our second stay at this property, but the first time it was under new management. The property itself is awesome but the cabin was filthy. Dirty dishes in the cabinet, unclean pool, and the sofa bed had some kind of brown gunk smeared on it. Reported these issues and was told pool is only cleaned on Tuesdays and Fridays. Issue was reported on a Monday but no one came. Hope the new management doesn't wreck this great cabin.

This was the 1st time our kids stayed in a cabin for vacation. We were in love our first step in. Beautifully decorated and fun mountain bear vibe. There was a drawer in then kitchen with coupon and coupon books which is how we found out about The Island. Cabin is 3 stories, all balcony views were amazing, overlooking mountains, The Island and downtown. Every night we watched the fireworks from Dollywood from our balcony. The house was clean, and Im the mom who brings her own sheets and cleaning supplies. There were a couple of things broken from normal wear or tear but I always take pictures before our stay and notify management, eventhough Im sure they are aware. None of the broken items (pool stick holder, small tear in pooltable cloth, bear decoration in kitchen) interferred with our stay. We spent alot of family time in the media room, watched a movie in the theater seats, played pool and the game machine. The kids spent most of their time in the private pool, hubby and I spent time in the hot tub. All necessaties starter kits were cute and available in the kitchen and all bathrooms. Flat screens in all room, WIFI was actually good. At 1 time, we had 4 electronics going at one time while it stormed. It was well stocked. No paper products like plates and cups...we bought ours when we went groceries shopping. It was fun, safe and an amazing stay!! Kudos to the owners and management. We even stayed an extra day and will be back!! ⛰️🐻🦌😊 5 star, highly recommend!

It was another great stay at City Lights! As always it was exceptionally clean and the owners made sure everything was perfect for our stay.

We consider this cabin our home away from home and have stayed here numerous times. We keep returning because it’s extremely clean, beautifully decorated, and we have plenty of room to relax. The view from the top balcony is my favorite part! Also you will not find better hosts than Ralph and Karen as they go above and beyond to make sure your stay is great.

This was our fourth stay at the cabin - we keep coming back because we love it so much! Great cabin, great location, and always a pleasure to communicate with Ralph and Karen. We've already booked our fifth stay for later this year!

Our stay was wonderful ! Would definitely love to stay again! Beautiful property.

Everything about this cabin was perfect. Upon arriving, we were in awe of how well decorated and clean it was. The balcony views are gorgeous and we found this location to be in just the right area of Pigeon Forge for quick access to many things without having to battle through traffic. The heated indoor pool and jacuzzi were a hit for both the adults and kids. The adults enjoyed them significantly more, especially after snowboarding. Owners were very courteous and without a doubt have a 10 out of 10 cabin. My wife decided this is the only place she wants to stay from now on when we come to the area. If you have the chance to stay here, I guarantee you will love it too!

Excellent property for four adults and two children, indoor pool was fantastic!