We had a great time celebrating my bachelorette at Conchas Chinas! The house is beautiful and very large so if you are staying with a lot of people there is plenty of room for everyone. I cannot say enough kind words about the staff. They made sure every need was taken care of and that we stayed safe and happy. I would definitely come back and cannot recommend this property enough for large groups and folks who love to enjoy beautiful views, nice food, good drinks and fun times!

From the moment you walk in to this property you are awestruck. You are greeted by JC and a cold beverage giving you a feeling of coming home. The view of the mountains and the bay is stunning from all rooms. The pool and bar area are perfect for your daily fun. We stayed in and ate all but one meal at the villa. Our executive chef Leo, JC, Daniel and Marco took such amazing care of us and created beautiful plates that were photo worthy each time. There were 8 of us for girls weekend. A much needed stress reliever and time to connect for very busy professionals. We enjoyed every minute! Boy did we need it. There is not one criticism. I came back with tighter calves because the stairs are a work out. You'll be glad though after all that good food and drink. This palace can be for a romantic getaway, friends, a spiritual retreat or just good ole R and R. Exquisite and magical...every moment. Thank you so much to all! -The ladies

Words can’t say what I want to say I’m left speechless after my stay it was amazing the pictures are beautiful but to actually see it and be there is an out of this world experience - and then there’s Carlos he anticipates your every need and he makes a mean margarita !! Lou our chef was phenomenal our meals were cooked to perfection anything we asked for he made and it was delicious My 50th birthday celebration was everything I imagined and more - thank you for the memories,

Pictures do not do this property justice. The living space is vast, extremely comfortable beds with fine linens, exceptional views, top of the line amenities and a service staff always available to please.

This was our first family vacation with our entire family - our grown children and 2 grandchildren. The home is as perfect as the pictures show! Nicole was wonderful helping me through our pre-vacation process, including scheduling transport with Superior Tours. Upon arrival they were waiting for us, & 2 days later picked up our kids when they arrived (late due to flights but Astrid stayed on top of their progress for us!) When we arrived at Casa Do Cisnes the staff was waiting for us - Carlos gave us a detailed tour of the entire house so there was no guessing where anything was. Rubin prepared a fantastic lunch, Lucia was there to help with anything we needed. On the following days Elizabeth, Daniel and Jose were also there to help with the perfect experience! This was a total 5-star experience - exquisite home and furnishings, mouth-watering meals, the views left nothing to be desired with front-row seats to amazing sunsets! We started our days in the reading room with coffee, headed to the gym (treadmilling to the ocean view), then wonderful breakfasts with the view and breeze. The outside area bar was a great retreat from sun periodically, lunch at the covered outside table, and lounging in the infinity pool or lounge chairs was the best! With 6 adults and two small children I expected some complaining but there were zero complaints or whining from our crew (until the day we had to leave). There was so much room that we could all be together, but also get private time away from the group when needed. The staff was incredible - they took care of every possible "want" we had. Without hesitation they made several runs to the store for beverages saving us so much time. Carlos was always nearby to make sure we wanted for nothing, Rubin is a top-notch chef, Daniel tended to any issues that arose and filled in for Rubin for breakfast on Sunday, Jose filled in for Carlos on Sunday, and Lucia and Elizabeth kept our rooms tidy - everyday they were just as perfect the the day we arrived. I cannot express enough how pleased we were with the staff - such a great group of people! This is a great location for large family gatherings like we had or for several couples to vacation together - again plenty of room for private time. My suggestion for meals is to tell Rubin the type of food you like (shrimp, lobster, steak, "Mexican") and then just say "you decide on what to do with it" - you will not be disappointed! We will be back!!!!

From our arrival in a driving rainstorm the staff was attentive and concerned for our safety. It was just a preclude to things to come! Carlos our server and bartender was one step a head of us knowing what we wanted and had it before we asked. Ruben the Chef prepared gourmet meals, did the shopping and presented us the itemized bill assuring us we were not charged for anything extra. Housekeeping keep our rooms cleaned daily, did not disturb us and cleaned when they knew it was convenient for the guest.

House and staff were amazing. Everything was exactly as pictured. Carlos and Ruben took wonderful care of all 10 of us! An experience of a lifetime.

The beauty of the Casa was only outshined by the amazing staff. We truly enjoyed every moment and look forward to a return trip. Thank you!

The house is beautiful and all bedrooms are very nice. We were 6 people and this house was a little too big for us as everyone was on a different level of the house. But perfect if you don’t want to run into each other. House is super clean as the cleaning crew is with you pretty much all day. Same with the butler. He is there all day and I believe stays at the property somewhere. So you get amazing service all day and into the evening. The house has a small bar. This was great to hang out at and have a drink before heading out to dinner. To get to town it takes about 10 minutes with the taxi. The butler organized pretty much all rides to town for us. It was perfect! The town is safe and everyone was nice. We enjoyed our stay.

The house is gorgeous, spacious and kept spotlessly clean by the staff. The manager is thoughtful and considerate and available all the time - he made our stay so lovely. Food was well prepared and as we r3equested. I highly recommend this home

Words cannot describe how beautiful Conchas Chinas is. From the moment we booked our stay Nicole was extremely helpful in making sure that everything was taken care of. She communicated with us months before we stayed to make sure we had transportation secured and all questions were answered in a timely manner. She even helped us coordinate a cake delivery with a local bakery! We cannot thank her enough! The house itself was beyond our expectations! The view from the pool was breath taking! We were close to the nightlife to go out but just far away enough to enjoy a quiet evening in. The staff was amazing and went above and beyond to make us feel welcome. The food Daniel and Pepe prepared was delicious. Carlos made us feel so comfortable and was able to get us anything we needed. Conchas Chinas was everything we hoped for and more!

The house is just as it shows on VRBO. It had plenty of room for all of us (party of 9). AMAZING views from all levels!! The pool was perfect. The staff is great!! Carlos was available at all times, ready to help with calling for a taxi, dinner reservations...whatever we needed. Ruben has THE BEST Guacamole and Pico de Gallo EVER!!! I miss it so much! He had that prepared for us along with delicious fresh margaritas everyday at 3:00 (usually poolside). The ladies were great about keeping our rooms clean and even did our personal laundry mid stay. It was lovely, really. We would definitely recommend!!! Thank you to all of you! The McDonough, Craig, Fredrickson, Lunsford and Kaminer Family!

Amazing home with an amazing staff. Every need is catered to. It was a week of total relaxation, great food & drinks and plenty of sun. Highly recommend you make this your next destination.

Everything about our stay at Casa Dos Cisnes was spectacular. The house is even better than the pictures. The detailing in this house is amazing. The staff was beyond great. The food that Reuben and Nancy prepared for us was delicious. It could not have been better. They were so accommodating, especially since we had a few that had either food allergies or vegan, etc. They were also the nicest people. And Carlos!!! He took care of us like no other. Every wish or want he was there to help and making it happen. Best beds I have ever stayed in. Just sank into them. The views were incredible. You do not need to look anywhere else. THIS IS IT!!! Nicole also answered all of our questions, gave us ideas for things to do, set up covid tests in the house. Seriously, one of the most incredible vacations I have ever had and I travel a lot. We had a group of 5 moms and 5 adult daughters and none of us have stopped talking and raving about this stay. Thank you Casa Dos Cisnes. We have the best memories and we will be back!

It seems that the pictures of hotel/ property rentals are always a bit better than the reality. However, Casa dos Cisnes was different. The property exceeded our expectations in many ways. Also, the staff couldn’t have been more helpful. Creative and resourceful in finding ways to make our trip even better. And, thanks to Chef Ruben for the delicious and nutritious meals.

What an amazing stay in Puerto Vallarta! From Nicole's assistance initially scheduling our arrival, first meals, on-site Covid tests, etc. to the house staff (Carlos, Ruben, and Lucia) everything exceeded expectation. The house was more like a small private resort than a typical house rental. The detail of design, location, quality of food, and other amenities made this the perfect stay. Would highly suggest this vacation home to anyone looking into the area as it was a ten for ten.

We had the best stay at Casa dos Cisnes! The villa is spectacular in every way - views, staff, comfort, and more. Nicole was more than helpful to arrange so many things, including airport transportation and our massages and COVID-19 tests done at the villa. During the pandemic it was reassuring to stay put and not have to venture into town if possible. We ate most meals there too as the food was delicious with a large menu to choose from. Carlos was an absolute joy, making us drinks and chips & guacamole "on demand" and anything else we might need. We were a group that enjoyed interacting with the staff, laughing lots and chatting about most anything, so the staff were a big part of our overall great experience. The rooms were larger than what they looked like in the photos and the beds very comfortable with quality linens. This is definitely someplace we would stay at again and again, as would the others who came along!

Spent a long weekend here for a birthday celebration. The staff was amazing, the food got better each day, and Nicole was great in communication before we arrived. She helped to arrange everything and offered lots of options for things to do once we were there. Everyone loves their rooms, the decor, and lounging by the pool in the mornings. We will definitely be back to celebrate again. Major thanks to everyone for helping us celebrate our birthdays in an amazing way.

We had an amazing experience at the property. The staff is incredibly attentive and Nicole the concierge was helpful in booking excursions and giving information about our stay. The home is even more beautiful than it looks in the pictures. Cannot recommend this place enough!

We had an amazing experience at Casa de Cisnes! From the amazing views and beautiful home to the even more amazing property staff. We really felt at home the entire time and appreciate the high level of service which is second to none. We all left saying we will miss this place and will most certain return as soon as possible!

We were lucky enough to found this place and celebrated my 40th birthday with my husband and friends. Every step before, during and after our stay was just top professional.Prior our visit, our communication with Brooke was great. Every request and question was answered positive and fast, making our bday plans easier to accomplish.Since our arrival, meeting everyone was so special. Staff welcomed us with mask on and we could see their smiles behind it. That was just the beginning of an special long weekend at Casa Dos Cisnes.Our communication with the staff couldn't not have been better. Carlos, was always there to provide us any drinks, plan foods, deliveries, he spoiled us like we were family. Ruben, our chef, was exceptional! He delivered every meal from breakfast to dinner and our own personal requests (pasta with shrimp, mole, with fish, flan, best friend beans ever). He and Carlos made our sitting table times unforgettable. Thank you!Lucia and Elizabeth always friendly and polite ready to have our rooms (extra big rooms by the way) clean and ready to use like the first time at our arrival. We just couldn't believe the service! The house was clean and bright every moment of the day.Muchas muchas gracias!Our experience at Casa Dos Cisnes, was our first experience after pandemic and it certainly exceed our expectations. The place is magical, every little detail was unique and with charm.The staff stole our hearts and we can't wait to stay again in your home. Thank you Carlos, Ruben, Lucia, Liz and team.

We were lucky enough to found this place and celebrated my 40th birthday with my husband and friends. Every step before, during and after our stay was just top professional. Prior our visit, our communication with Brooke was great. Every request and question was answered positive and fast, making our bday plans easier to accomplish. Since our arrival, meeting everyone was so special. Staff welcomed us with mask on and we could see their smiles behind it. That was just the beginning of an special long weekend at Casa Dos Cisnes. Our communication with the staff couldn't not have been better. Carlos, was always there to provide us any drinks, plan foods, deliveries, he spoiled us like we were family. Ruben, our chef, was exceptional! He delivered every meal from breakfast to dinner and our own personal requests (pasta with shrimp, mole, with fish, flan, best friend beans ever). He and Carlos made our sitting table times unforgettable. Thank you! Lucia and Elizabeth always friendly and polite ready to have our rooms (extra big rooms by the way) clean and ready to use like the first time at our arrival. We just couldn't believe the service! The house was clean and bright every moment of the day. Muchas muchas gracias! Our experience at Casa Dos Cisnes, was our first experience after pandemic and it certainly exceed our expectations. The place is magical, every little detail was unique and with charm. The staff stole our hearts and we can't wait to stay again in your home. Thank you Carlos, Ruben, Lucia, Liz and team.

This was an absolute wonderful house, the staff and the views made it a trip we will always remember. Carlos who took care of us all week made sure we were never without a drink in our hands or making sure we weren’t hungry. Chef Reuben prepared wonderful meals all week long that made it seem like you were eating at a restaurant and not your house. Lucia and the cleaning staff kept the house spotless all week long. Every level of the house came with wide sweeping beautiful views of Pierre Vallarta and the pool area and bar was perfect. As far as getting into town Carlos would always arrange our transportation so it was easy to go anywhere we wanted. It was an unforgettable trip and you know it’s amazing when you are already planning your next trip back before you even get home.

Our extended family group visited Casa Dos Cisnes in the Conchas Chinas neighborhood of Puerto Vallarta in April of 2021. We all had an absolutely amazing time and we highly recommend Casa Dos Cisnes as a vacation destination for anyone who wants to relax and feel pampered while enjoying the spectacular views of the Bay of Banderas. The villa was absolutely stunning in every way; the architecture, the elegant decor and the sweeping views all contributed to a feel of luxury and beauty. There was plenty of space for all nine of us to spread out and relax, yet we also enjoyed the intimacy and coziness of the common areas in which we gathered. The breakfast nook off of the formal dining area was our favorite spot to enjoy our morning coffee and the poolside bar became our favorite area to gather for Happy Hour each evening. The entire staff was incredible; Carlos met all of our needs to perfection, from serving up cocktails upon request to scheduling massages and Uber rides to town to blending up countless Miami Vice slushy drinks for our teenagers. He made it a priority to ensure that our stay was enjoyable and carefree. Rubin made us the most delicious meals, and he even happily accommodated the requests of our younger picky eaters. All the while, Lucia kept the villa sparkling and beautiful, and she was always so sweet and friendly. It was truly an amazing experience and we’ve all agreed that we would be thrilled to visit Casa Dos Cisnes again in the future.In addition, Nicole, the property contact, offered expert guidance in the planning process of the trip. She was always very timely and helpful in providing information and answering our questions. The entire process from beginning to end was seamless. We can’t wait to return!The Madsen and Frossard FamiliesSeattle, Washington

Our extended family group visited Casa Dos Cisnes in the Conchas Chinas neighborhood of Puerto Vallarta in April of 2021. We all had an absolutely amazing time and we highly recommend Casa Dos Cisnes as a vacation destination for anyone who wants to relax and feel pampered while enjoying the spectacular views of the Bay of Banderas. The villa was absolutely stunning in every way; the architecture, the elegant decor and the sweeping views all contributed to a feel of luxury and beauty. There was plenty of space for all nine of us to spread out and relax, yet we also enjoyed the intimacy and coziness of the common areas in which we gathered. The breakfast nook off of the formal dining area was our favorite spot to enjoy our morning coffee and the poolside bar became our favorite area to gather for Happy Hour each evening. The entire staff was incredible; Carlos met all of our needs to perfection, from serving up cocktails upon request to scheduling massages and Uber rides to town to blending up countless Miami Vice slushy drinks for our teenagers. He made it a priority to ensure that our stay was enjoyable and carefree. Rubin made us the most delicious meals, and he even happily accommodated the requests of our younger picky eaters. All the while, Lucia kept the villa sparkling and beautiful, and she was always so sweet and friendly. It was truly an amazing experience and we’ve all agreed that we would be thrilled to visit Casa Dos Cisnes again in the future. In addition, Nicole, the property contact, offered expert guidance in the planning process of the trip. She was always very timely and helpful in providing information and answering our questions. The entire process from beginning to end was seamless. We can’t wait to return! The Madsen and Frossard Families Seattle, Washington

Our stay at Casa dos Cisnes was wonderful. The property is beautiful and we were welcomed by Carlos and the staff. Everything was wonderful, from the pool, the rooms, to the nightly feasts they cooked for us by Mario. Lucia was also amazing and took care of our rooms and laundry. Views off the balconies are amazing. Overall, the house was perfect for a wonderful milestone celebration with close friends.

This is our favorite vacation! The house and views speak for themselves. The staff bring it home to 5 stars. We can't wait to come back next year!

From beginning to end, this was an amazing vacation due in large part to this magnificent villa, Casa Dos Cisnes, and the warm and accommodating staff. Carlos, Lucia and Mario were the best. Carlos was always ready with snacks and delicious margaritas. Lucia’s handy work was everywhere; the place was always spotless. And Mario’s delicious and fresh meals made for wonderful dinner experiences. We highly recommend Casa Dos Cisnes!

From the minute we booked the house to the moment we left, it was a PERFECT EXPERIENCE! Nicole handled all of our pre arrival needs and answered all of my endless questions about activities, food, car services, etc... She was GREAT.. Once we arrived at the house, we didn't have to lift a finger... All of the gourmet meals were beyond top notch and we actually never left the house for a meal because they were that good! Thanks to Mario! Carlos made sure all of our needs were met! He handled drinks, snacks, afternoon cocktails, etc. You name it, Carlos did it! He made our trip all the better ... And Lucia ... What a treat! She had my laundry smelling the best ever ... And always the most warm smile on her face! I loved having her there.. The entire staff and the house made this a trip our family will never forget. Book this vacation house and you won't regret it one bit!

Perfect for any occasion or just to get away - the house and staff were excellent in every way!

Casa Dos Cisnes was absolutely incredible. There are no words to describe how beautiful the views are, and how luxurious the entire villa is. Mario, Carlos and Lucia are magnificent, and helped us with anything we needed - even taking care of laundry after a bottle of sunscreen exploded in one of our friend's luggage. I very much look forward to returning in the future! I also must give a shoutout to my man Carlos. He was by far the most energetic and caring person we met on our trip. We had an absolute blast.

We had the best time. Surpassed expectations. Staff was very nice and accommodating. The killer views are the best part of this house. Tons of room for guests and amazing pool deck. 100% would return next year.