Good

According to the discription and the pictures it appeared there was a walk in shower on the main floor however there was not it was a tub shower combo. The bathroom was very small. I have to use a walker because of mobility issues and the bathroom and shower was very difficult for me to use.. Overall the cabin was very nice! The tvs would not work at the same time. This was the only other problem! We all enjoyed our time together! Thank you

The property was as listed and everything was great. We were planning on cooking a lot for Thanksgiving and there were plenty of pots, pans and everything we needed. We all said this was the nicest cabin we have rented in the area and will always try to lock this property down every year.

The only negative comment is the shower curtain in the 1st floor bathrom was black at the bottom. Our grandson's...age 12,8 and 3 loved the playhouse! The 12 year old said that was the best cabin we had ever had snd we have had many! The access to the cabin was easy and a great location. We love the Wears Valley area. We had plenty of room for our family of 11.

Stayed here 4 nights with a family group of 6 adults and 3 children. Very pleased with this cabin. Kitchen was well stocked and beds were comfortable. The “kids cabin” was a big hit along with the pool table and hot tub. Easy drive into town and to Dollywood, Gatlinburg, and zip lining sites. Reservation included access to indoor/outdoor pool and a free ticket to several activities. Would definitely stay here again.

Awesome cabin! Location was perfect! Plenty of room. Family loved it

This property was perfect for our extended family trip. The teens had a great basement hangout for movie nights and gaming, the littles loved the kid cabin which is right next to the main suite, and the grandparents had a suite of their own too. Close enough to the Parkway for convenience but still with a mountain feel. We would stay again!

We had a great time. The kids loved the house. The property was beautiful, clean, and comfortable for all of us. Location was perfect distance to all the fun things. Communication with property management was always easy.

We loved this cabin as a whole! The teenagers enjoyed the pool table, everyone enjoyed the hot tub, and the mini kids’ cabin was a huge hit! The master bedroom upstairs is very spacious! The pictures do not lie. 4 king Beds were comfortable! The little kids loved the bunk beds and slept well! Even the downstairs couch was able to be put together to make a very large bed! Everything was nice and clean! We did not use or pull out the pull out couch. There were extra pillows and blankets as well! We took advantage of the outside mini golf course and really enjoyed that option! There is also an indoor pool directly across from the mini golf course that we did not use, but we might have if we would have had more time. The outside pool and waterfall look like they would be beautiful in the summer time! Downsides…the floors can be loud. It’s not hard to hear if someone is awake if you are sleeping in the main or bottom floors. There was a slight problem with the WiFi password, but that was quickly cleared up by the management staff. The tv in the kids cabin did not work, but we didn’t take much time investigating why, nor did we ask for help in that department. The kitchen could be slightly more well equipped. There was only one spatula and not enough silverware unless we rewashed before every meal. The cabin is not as secluded as it seemed in the pictures. We had close neighbors…there are several cabins in this gated community. Overall very minor issues. We were about 12 minutes from the LeConte convention center as long as it wasn’t Saturday afternoon traffic; It took us a bit longer during that time.

The cabin was well furnished, except the tv in the den, someone had put a parental code on the channel that was showing Christmas movies! The cabin was beautiful, and the little ones loved the little cabin inside! Great stay!

Was great overall other than fireplace would not work and could not connect to wifi. Maintenance came out and looked at fireplace and stated that parts would need to be ordered from vendor but would take a week. Wifi would not connect to computers or cell phones maintenance stated it was because of cloud cover. Could watch TV that was connected to internet though?

Great experience, host even called and checked to make sure we had everything we needed!

We had a wonderful stay in this Beautiful Cabin. However the own needs to update the cookware. We was all able to fit comfortable and everyone was able to have their own space. We will stay again. Over all very nice Cabin!

We brought our work crew out for the weekend and it was perfect. Very roomy, beautiful set up and awesome views.

Had a great time!! It’s a great chalet!! Very comfortable!!A few suggestions; Would suggest fixing igniter on grill before someone burns them selves!! recommend non brillo pads for cleaning as ALL non stick pans are scratched and need to be thrown away. would be a nice touch to have a few plastic/tupperware type dishes to store food while there.

There was more than enough room for our group of 9. We enjoyed our stay. Cabin is only about 10 minutes from all of the attractions in pigeon forge.

We had a wonderful trip! All of the adults had a comfy king bed with an en suite bathroom. The kids loved their cozy loft cabin.

Very nice cabin with plenty of seating in the living room.

The house was as advertised, no surprises. The Eden Crest staff was always friendly and made the process a breeze. We were baking for Thanksgiving and discovered our hand mixer wasn’t working. A new one was delivered within an hour! The playhouse is adorable and if you have children ages 4 to 10 it’s perfect. We would definitely book with Eden Crest again.

property was as advertised. family had a great time . only complaint was ice maker didn't work. would stay again.

Very impressive cabin! So comfortable! Had everything we needed....love the fact that we weren’t up on a high mountain so the drive was so satisfying..... the management was very nice upon arrival and was helpful but when we departed....they were kind of rude....

Awesome location

We truly enjoyed our stay. The home offered ample space for all of us and was located close to pigeon forge in a community with a pool and mini golf. House was clean and offered an arcade machine , pool table, Sauna (which we could not figure out how to power it up) ,hot tub, 2 dens, and a beautiful master BR and Bath. We've stayed at a house high up on a mountain before, beautiful views but treacherous and steep roads and frequent visits by bears. This house was an easy drive. Highly recommend.

We enjoyed the king sized beds, gathering spaces, and modern log-cabin feel. Kids loved their own space too!

Rented this cabin for my parents 50th anniversary. We had my whole family in the cabin and we were very comfortable. Great cabin with great amenities. Our time spent here was wonderful and we are already planning our next stay. Would recommend this cabin to anyone.

This cabin had everything our family needed!!! We had a fantastic vacation here!

It was really a mixed bag when it came to this rental. The cabin itself was beautiful! Our group was four families of friends and we each had our own space without feeling on top of each other. “Fort Jackson,” the kids’ mini cabin, was our absolute favorite part of this rental - our kids LOVED it! It was the perfect play area where the kids felt like they had a little independence because they could be upstairs without an adult, but we were comfortable because the cabin is in the loft area and we could hear everything they were doing. Here’s the “bad” about the rental - things were broken and the rental company didn’t really apologize or do anything to try to remedy the situation. They weren’t little things either. Our very first night, we went downstairs to enjoy the giant 3D TV (the “cinema” part of “Playhouse Cinema”) and the screen was shattered. It looked like a previous renter had thrown a billiard ball into it. It wasn’t usable. Then the fridge started leaking water all over our food. We realized that if anyone used the water or ice dispenser on the fridge door, water would pour all over the food inside. In both of these situations, I attempted to contact the rental company multiple ways. There is a “Request” link in the renter portal that they send you, but every time I sent something through there, I never received a response. So then I tried to submit something via their main website; again, no response. I finally called the company as soon as they opened, and I am sad to say that I felt like the person I was talking to acted like I was inconveniencing her. The rental company finally sent someone out to look at the TV and fridge and he informed us there wasn’t really anything he could do during our stay. That was the entirety of the response from Eden Crest. We just made the best of the situation and enjoyed the rest of vacation without getting to use one of the biggest amenities of the cabin and without using the ice maker and water dispenser so that our food didn’t float. Overall, great physical cabin, but I wish it were managed by a different company.

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this house! Well laid out with a powder room on the main level. We will come back to Eden Crest.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We all were very satisfied with the location of the cabin. Very close to Pigeon Forge and Gatlinburg. While the property was generally is good condition a few things needed attention: Sink in lower front bathroom was slow to drain & the toilet ran Toilet in the main bathroom is wobbly Carpet and blinds were very dirty Overall we all really enjoyed ourselves and would definitely stay in this cabin again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: great will be back next year

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was very comfortable, clean & well appointed. Three Grandsons especially enjoyed the little cabin with bunks, plus single bed. Granddaughter had own room. All enjoyed hot tub & pool table! TV had very little to offer!